Customer Service Assistant

Description

Job Summary: This role involves customer service, execution of installment credit processes, and sales of financial products in a diverse and welcoming environment. Key Highlights: 1. Customer service and sale of financial products 2. Diverse environment, with respect and empathy 3. Opportunities for growth and development **Here at Riachuelo, we connect with you! \#VemSerRCHLOVER** We exist to connect desires to achievements. And your choice to build your career at Riachuelo is an achievement for us! Here, our more than 40,000 RCHLOVERS find the best environment to transform themselves and grow alongside us. After all, we are fashion, retail, tech, logistics, finance, manufacturing, and the largest fashion company in Latin America! **Let’s together build Brazil’s largest fashion, lifestyle, and financial products ecosystem!** Our Store Team is looking for a Customer Service Assistant to join the team! **Please note that our opportunities are open to everyone. At Riachuelo, you’ll find a diverse environment built on respect and empathy, where we care for our RCHLOVERS.** **Responsibilities and Duties** **The role’s challenges include:** Responsible for customer service and sales of financial products. * Serve customers across all touchpoints; * Execute installment credit operational processes; * Offer the Riachuelo Card and financial products to all customers; * Understand and strive to meet established targets. **Requirements and Qualifications** **It is highly important that you have and/or know:** * Completed High School; * Affinity with fashion retail; * Experience in insurance and loans is a plus; * Flexible availability, including weekends; * Prior experience in negotiation processes is desirable. **Additional Information** **What benefits do we offer?** * Medical Assistance (After 1 Year) * Dental Assistance * Group Life Insurance * Totalpass * Educational Partnerships * Riachuelo Discounts * Meal or Food Allowance * Transportation Allowance * Profit and Results Sharing **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Interested? Apply now!** **\#VemSerRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that Inspires Brazil.** Beyond our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s, we also have teams in Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway—alongside many other divisions operating collaboratively within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country, and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.**