Support Analyst

Description

CLT CONTRACT – UNIT: AGUAS CLARAS, HR REGISTRATION, MAJOR WORKING WITHIN AMBEV AGUAS CLARAS POSITION: JUNIOR FIELD SERVICE ANALYST MP (Area): Field Process: front Tech SALARY: R$2300.00 BENEFITS: Transportation allowance or transportation cost assistance: R$352.00/month \+ Meal allowance: R$23.30/day \+ Health insurance: PORTO SEGURO \+ Dental plan through the union (deduction of R$11.25/month – mandatory – union) \+ Food voucher: R$163.83 \+ PLR twice per year on average – two installments of R$165.44 – pro-rated WORK SCHEDULE: 8:00 AM to 6:00 PM Monday through Thursday, and 8:00 AM to 5:00 PM on Friday JOB RESPONSIBILITIES: * Responsible for all IT-related requests * Cable crimping and cabling testing * Cable identification, fiber optic testing and splicing * Switches and router testing * Patch panel assembly * PC, laptop, and smartphone configuration/formatting * Proficiency in Microsoft Office suite and Microsoft collaboration tools * Knowledge of operating systems (Windows) * Ticket handling \+ customer support * Asset inventory management * IT patrols / Fast Field * Willingness to travel for visits to other units (if required) Ambev Aguas Claras Brewery Address: Estr. do Cartório \- Águas Claras, Viamão \- RS Minimum Education: Technical Course