Hello, my name is João Victor, and I work in the Talent Acquisition department at Adobe Assessoria de Serviços Cadastrais, a partner of Crefisa and several other companies! We found your profile on Infojobs and currently have an opening for a Customer Service Assistant in the commercial area. The main focus of this position is selling personal loan financial products, primarily through telephone and in-person prospecting conducted internally at the branch. (FULLY IN-PERSON POSITION) JOB SCOPE CUSTOMER SERVICE ASSISTANT Salary: R$2,100.00 during the probationary period (90 days); after probation, salary increases to R$3,212.00 + performance bonuses as a Customer Service Analyst (position and salary change occurs in the month following completion of the probationary period). Working Hours: Monday to Friday, 9 a.m. to 6 p.m., with a 1-hour lunch break; Saturdays, 9 a.m. to 1 p.m. Benefits ° Meal Voucher (VR): R$29.35 per day (R$7.00 monthly deduction) ° Transportation Voucher (VT): 6% salary deduction, capped at actual usage amount. Health and Dental Insurance: Bradesco (with deductions for policyholder and dependents + co-payment), effective from the first day of the month following completion of your probationary period. After the probationary period, you will receive the following additional benefits: ° Food Allowance (VA): R$463.70 per month (R$1.50 monthly deduction); ° Tuition Assistance: Up to 50% coverage by FAM, depending on course—available for employees and dependents; ° Gympass—with payroll deduction; *This opportunity is for working at our branches in Breves, Altamira, Paragominas, Marabá, Santarém, or Parapuã—PA.* If you are interested in this opportunity, please send us your updated resume for further evaluation. Contact us via WhatsApp: +55 11 988766546 Employment Type: Permanent CLT contract Compensation: Starting from R$2,100.00 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Profit-sharing program * Life insurance * Food allowance * Meal voucher * Transportation voucher Selection Question(s): * **Below are some questions related to our recruitment process to help us better understand your experience!** Have you previously participated in any recruitment process for Adobe, Crefisa’s partner? Could you please confirm whether you are a former employee or currently employed at any of Adobe’s branches or partner organizations? Could you please share your experience in selling financial products, credit operations and loans, and actively managing customer relationships? Have you previously worked with performance targets? Education: * Completed high school (Mandatory) Willingness to travel: * 100% (Mandatory) Work Location: In-person