Operational Assistant

Description

Job Summary: Professional to provide administrative and operational support, managing reports, service requests, inquiries, and customer and team assistance. Key Highlights: 1. Administrative and operational support activities 2. Focus on organization and communication 3. Opportunity to develop multitasking and analytical skills **OPERATIONAL ASSISTANT** * Verification of reports via system (preventive maintenance, corrective maintenance, and service requests) * Creation of reports via system * Monitoring incoming service requests via client's system * Filling out control spreadsheets * Requesting parts and materials via system * Scheduling visits and maintenance via e\-mail * Customer service via WhatsApp * Technical team support via WhatsApp * Clarifying customer queries via e\-mail * Weekly feedback presentations * Occasional internal administrative support for the department * Forwarding reports to Finance Department for monthly billing **Requirements and Qualifications:** Mandatory: * Completed High School education * Strong written communication skills **Desirable:** * Proven experience in administrative and operational roles; * Communication and interpersonal relationship skills; * Multitasking ability and organizational skills; * Currently pursuing a degree in Business Administration or related fields **Behavioral Competencies:** * Proactivity * Teamwork * Organization * Analytical ability * Flexibility * Sense of responsibility **Compensation and Benefits:** * R$1\.800,00 * Meal voucher: BRL 25.00 (per day) * Transportation allowance * Working hours: Monday to Friday, 08:00 to 17:48 Minimum Education Level: High School (Secondary Education) Desired Education: * Logistics, Technical Course * High School (Secondary Education) * Business Administration, Higher Education Languages: * Portuguese (Native) * Transportation allowance * Meal allowance