Description
Job Summary:
A professional to analyze incidents, manage KPIs, align processes, and present carrier performance results, with a focus on operational performance and issue resolution.
Key Highlights:
1. Analyze incidents and conduct follow-ups with carriers
2. Manage and analyze KPIs for the department
3. Conduct meetings with clients, management, and transportation teams
**REQUIREMENTS:**
Pursuing or having completed a bachelor's degree;
Proficiency in Microsoft Office Suite (Advanced Excel, PowerPoint, Word);
Strong interpersonal skills, proactive attitude, and effective communication;
Preferred: Existing supplier network for TPT services;
**MAIN RESPONSIBILITIES:**
Prepare performance presentations for carriers
Analyze incidents of loss and damage and conduct necessary follow-ups
Align processes and issue resolutions with carriers
Analyze operational performance weekly
v Monitor and analyze the indemnification process
v Resend EDI files to GKO
Conduct monthly meetings with clients, management, and transportation teams
v Manage and analyze departmental KPIs
v Request, track, and follow up on claims documentation from carriers and report to logistics
Employment Type: Full-time, Permanent CLT contract
Compensation: R$2\.953,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site