We are seeking a professional to analyze, advise on, and develop customer-focused solutions in partnership with the commercial department. Guide and build effective solutions for challenges arising from the field (Sales Executives, Commercial Managers, and Regional Directors). Prepare financial analyses and integrated strategies, interfacing with Vibra’s key departments (Legal, IT, Ombudsman, and Audit), ensuring accurate solutions for complex problems. **Responsibilities and Duties** * Execute DCVIM financial processes related to the annual budget allocation of R$1.3 billion. * Handle approximately 16,000 annual requests from the commercial department—comprising 270 Sales Executives, 30 Managers, and 5 Regional Directors—who support 7,800 Vibra service stations. * Respond to internal requests via the system, ensuring comprehensive support for the commercial department. * Develop solutions for internal customers’ issues, following required guidelines, procedures, and documentation while respecting authority levels and internal standards. * Ensure adherence to deadlines and satisfaction metrics. * **Legal Support:** * Support litigation processes by standardizing and consolidating data and documents for contentious matters. * Draft and send notifications and counter-notifications via email and the legal system, ensuring contractual oversight and protection of Vibra’s interests. * Prepare and register debt acknowledgment drafts and account reconciliation letters according to financial standards, ensuring effectiveness in commercial agreements. * Draft equipment sales proposals, monitoring reports, and provide technical parameters jointly with Engineering to meet targets. **Requirements and Qualifications** * Completed undergraduate degree in Business Administration, Law, Finance, Engineering, or related fields. * Minimum 1 year of experience in commercial processes, preferably with contract management. **Language:** * Basic English. **Specific Knowledge:** * Intermediate-level Office Suite (Excel, Word, PowerPoint). **Skills and Competencies:** * Effective communication * Teamwork * Proactivity * Conflict mediation * Customer focus * Innovation **Additional Information** **And more—check out our benefits package:** * Health and Dental Plan – Bradesco – extendable to dependents * PAE – Financial assistance available for dependent children and/or stepchildren with intellectual disabilities * Pharmacy Benefit Program – Discounts of up to 70% * Supplementary Pension – FlexPrev Plan – ranging from 1% to 11%, depending on salary * Life Insurance – provided to all employees starting on their admission date, at no cost to the employee * Extended Leave – Maternity leave (total of 180 days) and Paternity leave (total of 20 days) * Meal and/or Food Allowance – Caju Benefits * Educational Assistance – For dependents up to high school level * TotalPass * Seniority Bonus – Employees receive a salary supplement (based on tenure), paid during vacation periods. **And for our teams’ development...** * Learning Platform: Vibra Values Learning Path and renowned course curation featuring over 200 courses, accessible anytime. * Internal Recruitment: Job openings published nationwide, encouraging internal mobility. **Who Are We?** We are Vibra—a young company that launched at scale, **one of the five largest companies in Brazil**, backed by a diversified and global investor base. **With over 50 years of experience** and a competent, committed team, we serve over **30 million people** across our network of more than **8,000 service stations**, operated by distributors from north to south of the country—and **26,000 corporate clients.** Here, we deliver **results** with **pace**, and uphold **respect** in relationships. We **listen** empathetically and **deliver** with agility. We act with **ownership**, and **collaborate** to make things happen. We speak with **transparency**, act with **integrity**, and **honor our commitments.**