Description
Job Summary:
We are seeking a communicative and proactive professional to handle guest services, ensuring excellence and a welcoming experience for customers.
Key Highlights:
1. Excellent service with attention to detail
2. Focus on delivering a positive and welcoming customer experience
3. Responsible for check-in, check-out, and telephone support
**Job Description:**
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We seek a communicative, proactive, and courteous individual to provide guest services, managing stays and requests with excellence, agility, and attention to detail. Responsibilities include performing check\-in and check\-out, telephone support, reservation entry and sales, as well as ensuring a positive and welcoming customer experience.
**Essential Requirements:**
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* Completed or currently pursuing a higher education degree or technical course in Hospitality, Tourism, or related fields; 1 year of experience in customer service; strong communication skills, verbal fluency, proactivity, and interpersonal skills.
**Desirable Requirements:**
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* Intermediate English proficiency, dynamism, broad understanding of hospitality operations, empathy, courtesy, and attention to detail.
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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NO
**Benefits:**
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* Meal Allowance: R$ 692.00
* Life Insurance
* On-site parking
* Co-payment Health Insurance
* Dental Insurance
* Transportation Allowance or Fuel Allowance
* On-site meals
* Birthday Day Off
* Performance-based bonus
* TotalPass
**Work Location:**
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Londrina
**Working Hours:**
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3:00 PM to 11:20 PM \- Rotating 6-day workweek with 1 day off
**Additional Information:**
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Work across units, reporting to the Reception Supervisor / Coordinator.
Full-time
Onsite
Assis Chateaubriand,Para
