Technical Support Analyst

Description

Job Summary: Technical Support Analyst position in Curitiba for Level 1 support, issue triage, and Microsoft systems support. Key Highlights: 1. Level 1 technical support 2. Basic support for Microsoft tools and systems 3. System maintenance and IT equipment organization Human Resources Consulting is seeking a Technical Support Analyst in Curitiba. RH Laboral is a company specialized in recruitment and selection of professionals. It provides human resources consulting services to various organizations. **Responsibilities:** Level 1 support (resolution of low-complexity issues). Support via email, telephone, and WhatsApp. Basic support for Microsoft tools and systems. System maintenance (access control). Issue triage and escalation to higher support levels. Assistance in IT equipment maintenance and organization. Previous experience as a Technical Support Specialist, Technical Support Technician, Help Desk Analyst, or Technical Support Consultant may indicate alignment with some activities of this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor's degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Meal Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Gympass **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: Business hours.