IT Analyst (Information Technology)

Description

Job Summary: An IT professional to provide support and maintenance for servers, networks, integrations, and users, ensuring optimal system functionality. Key Highlights: 1. User support, server monitoring, and network administration 2. User management, backup assistance, and workstation installation 3. Ongoing or completed undergraduate degree in IT Responsibilities: Provide Level 1 and Level 2 IT infrastructure support, ensuring service continuity for servers, networks, integrations, and users, thereby guaranteeing optimal system performance. ️ Responsibilities: User support (Level 1 and Level 2) Server and integration monitoring Basic network administration (LAN/WAN, Wi-Fi) User management (Active Directory, email, and access control) Backup and restore assistance Workstation installation and maintenance Incident tracking and SLA compliance Basic environment documentation **Requirements:** * Ongoing or completed undergraduate degree in Networking, Information Systems, or Computer Science * Proficiency in Windows Server, Windows 10/11, and Linux * Fundamental networking knowledge (TCP/IP, DNS, DHCP, VLAN, VPN) * Basic knowledge of Active Directory, backup solutions, and virtualization (Hyper-V) * Familiarity with monitoring tools * Minimum 1 year of relevant experience **✨ Bonus:** * Certifications in related fields **Benefits:** * Attendance bonus * Education allowance * Annual PPR (Profit Participation Program)