**We are looking for candidates who enjoy taking on challenges.** In this role, you will be responsible for handling technical requests related to customer service, performing maintenance and support for IT and telecommunications infrastructure. **People with Disabilities and/or Rehabilitated Professionals, Your Talent is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation comes from diversity and inclusion. Our mission is to simplify lives through technology and connectivity, and for that, we value every individual who contributes to our success. **We Foster a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and duties** Responsibilities and duties: Carry out customer activation requests and submit customer support/maintenance requests for the unit. Participate in training programs when summoned; Perform activities prioritizing workplace safety and safeguarding company assets. **Requirements and qualifications** Experience with FTTH optical fiber, HFC networks, and electrical power; Experience with building, electrical, and external installations; Ability to interpret telecommunications projects; Availability for travel; Valid driver's license (Category B). Full-time shift **Additional information** **Regarding benefits, we offer:** * RVI - Incentive-based variable remuneration, * Profit and Results Sharing – PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food voucher; * Transportation allowance; * Mobility assistance; * Unimed health plan; * Dental plan; * Gym discounts (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you, we are Brasil TecPar! For three decades, we have been on the exciting mission of **simplifying lives through technology and connectivity**, transforming Brazil's digital future. We are a diverse team of technology enthusiasts, united by the commitment to create impactful solutions that improve people's lives across the country. We are recognized by the ABRINQ Foundation as a child-friendly company. We are also certified by ISO 27001, KINDNS, Brazilian GHG Protocol Program, and Move for Good! By the second quarter of 2025, we grew by 70.5% and have already connected over 1 million customers across Brazil. Today, we are more than 4,000 TecFriends spread across 8 states of the country. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through semi-annual Profit and Results Sharing.** Here, you will have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting, it's about constantly evolving. Shall we go together? \#JoinBeingATecFriend