Description
Job Summary:
After-sales Customer Service Professional for Consortiums responsible for client support, guidance, payment monitoring, and delinquency negotiation.
Key Highlights:
1. After-sales service and support for consortium clients
2. Guidance on bids, allocations, deadlines, and rules
3. Collection strategies and negotiation with clients
**Where you will work:** Dois Irmãos/RS
**Work Department:** After-Sales Service – Consortiums
**We expect you to:
* Provide after-sales service and support to consortium clients;
* Assist clients with questions and information regarding consortium progress;
* Provide guidance on bids, allocations, deadlines, rules, and procedures;
* Monitor and ensure timely payment of invoices by clients;
* Implement collection strategies and negotiate with delinquent clients.
**Requirements:
* Completed high school education;
* Prior experience in customer service for after-sales.
**Desirable qualifications:
* Currently pursuing a bachelor's degree in Commercial Management or related field;
* Basic knowledge of financial and collection processes;
* Proficiency in computer tools and consortium management systems.
**Our benefits package includes:
* Career development opportunities;
* Doctor Clin Health Plan with co-payment;
* Dental Plan with co-payment;
* Meal/Voucher Allowance;
* Transportation Voucher;
* Free and chartered transportation in Dois Irmãos;
* Employee discounts.
**Working hours:
* Monday to Thursday: 8:00 AM to 6:00 PM;
* Friday: 8:00 AM to 5:00 PM.
**Interested?**
You may apply by **submitting your resume for this position (at the bottom of the page)**, sending it via **WhatsApp (51) 99525-0550**, or emailing it to **vagas@gg10.com.br**, specifying the opportunity name in the subject line.
Minimum Education Level: High School (Secondary Education)