WORKSHOP MASTER

Description

Job Summary: Workshop professional responsible for leading and supervising the team, managing customer service, ensuring service quality, and maintaining smooth workshop operations. Key Highlights: 1. Workshop team leadership and supervision 2. Customer service and service management 3. Focus on quality and process compliance Workshop Nova Santa Rita \- RS Full-time \- On-site **Description and Responsibilities** -------------------------- **Your Main Responsibilities Will Include:** * Opening and closing the workshop, turning lights and equipment on and off; * Assigning work to team members and monitoring/assisting them as needed; * Answering customer calls; * Attending to customers and clearly explaining required repair times; * Establishing and negotiating deadlines and warranty terms; * Testing vehicles during service execution and upon completion; * Requesting spare parts when not available in stock; * Delivering vehicles to customers in perfect condition—clean both internally and externally; * Guiding subordinates on implemented quality processes within the workshop. **At Mecasul, we value:** * Adherence to the established working hours; * Performing tasks with quality and within established deadlines; * Maintaining good relationships and mutual respect with colleagues, suppliers, customers, and partners; * Compliance with the company’s information security policies; * Careful handling and maintenance of tools, equipment, and company assets; * Understanding and commitment to the company’s vision, mission, and values in carrying out professional duties; We offer competitive compensation aligned with the role. **Benefits:** * Career Development Plan; * Technical Training at the Mercedes-Benz factory; * Unimed Health Insurance \- 90% covered by the company for the employee; * Transportation Allowance; * Meal Benefit; * Dental Plan; * Life Insurance; * Daycare Assistance for employees with children up to 6 years old. **Requirements** -------------- **We seek professionals with:** * 5 years of experience in this role; * Proficiency in Star Diagnose; * Technical knowledge; * Knowledge of negotiation techniques; * Strong communication skills; * Computer literacy. **Preferred Qualifications:** * Bachelor’s degree in Administration, Engineering, or related fields. **Register your interest below****We seek individuals aligned with our culture to achieve even greater success!**### **Job Details** CODE 123835 AREA Workshop LOCATION Nova Santa Rita \- RS WORK MODE Full-time \- On-site APPLICATION DEADLINE 03/15/2026 **Benefits** -------------- **Restaurant/Voucher Meal****Dental Plan****Health Insurance****Transportation Allowance****Life Insurance****Daycare Assistance****Education Incentive****Sesc Partnership**