1443 Help Desk & IT Support in Rio Grande do Sul lowest at $2080.0+ | ok.com

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Help Desk & IT Support in Dois Irmaos

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Help Desk & IT Support

Dois Irmaos

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Location:Dois Irmaos

Category:Help Desk & IT Support

Commercial Assistant/Receptionist65218648141314120

Commercial Assistant/Receptionist

Job Summary: Professional to provide administrative and commercial support in the solar energy sector, focusing on customer service, sales process support, and workplace organization. Key Highlights: 1. Support for administrative and commercial routines in the solar energy sector 2. Public customer service and support for the sales process 3. Organized work environment focused on proactivity **Commercial Assistant/Receptionist** A company in the **solar energy** sector is hiring a professional to support **administrative and commercial** routines, including customer service and sales process support. **Responsibilities:** * Open and close the office, ensuring organization and smooth operation of the workplace * Prepare commercial proposals according to customer needs * Provide in-person, telephone, and WhatsApp customer service * Prospect new customers and sales opportunities * Organize information and support administrative routines related to sales **Requirements:** * Responsible, proactive, and organized * Strong communication skills and ease in dealing with the public * Commitment to schedules and goals **Salary and Benefits:** * **Salary: R$ 1.800,00** * **Transportation allowance** **Working Hours:** * Monday to Friday * **From 8:30 AM to 11:30 AM and from 1:30 PM to 6:00 PM** **Work Location:** * **Novo Hamburgo / RS** Job Type: Permanent CLT contract Compensation: R$1.800,00 per month Benefits: * Transportation allowance Workplace: On-site

R. Benjamin Constant, 572 - Rio Branco, Novo Hamburgo - RS, 93336-140, Brazil

Post-Sales Assistant65218639802883121

Post-Sales Assistant

Job Summary: Close and consultative customer service, guidance on subscription usage, customer support via phone and WhatsApp, and CRM maintenance. Key Highlights: 1. Consultative and high-quality customer service 2. Customer support via phone and WhatsApp 3. Registration and follow-up in the CRM **Post-Sales Assistant** \- Accompany customers during the first months of their subscription, ensuring close, consultative, and high-quality service; \- Guide customers on how to use their subscription and access the company’s support and reservation channels; \- Clarify doubts promptly, courteously, and efficiently via phone and WhatsApp; \- Monitor payments, including collection of the first monthly installment; \- Encourage referrals of new customers; \- Accurately record all interactions in the company’s CRM, keeping the history up to date. **Gross salary R$2\.100,00** \+ variable (approximately R$200,00\) \+ benefits (Meal allowance R$30.00 per business day, monthly card top-up with a 20% discount applied on payroll), fuel allowance (mobility card, no payroll deduction) or commuter pass, health insurance, and dental insurance (available after 90 days). **Working hours**: Monday to Friday, from 8:00 a.m. to 5:48 p.m., with a 1-hour break. Employment type: Full-time, permanent CLT contract Compensation: R$2\.100,00 per month Benefits: * Health insurance * Dental insurance * Fuel allowance * Company-provided mobile phone * Corporate agreements and commercial discounts * Free parking * Life insurance * Meal allowance * Commuter pass Selection question(s): * Do you reside in Canela or Gramado/RS?

Av. das Hortênsias, 5246 - Carniel, Gramado - RS, 95670-000, Brazil

IT Intern - Infrastructure65218436711041122

IT Intern - Infrastructure

Job Summary: Assist in IT support, assistance, and maintenance, advising colleagues and provisioning user access. Key Highlights: 1. Support and IT maintenance assistance 2. IT incident handling and IT projects 3. Advisory support to colleagues and user access provisioning Main Responsibilities: * Assist with incident response, periodic routines, and IT department projects as required; * Provide user support, resolving issues and answering questions within your areas of expertise; * Assist colleagues with their tasks; * Perform preventive maintenance routines for computers and hardware in general; * Provision user access. Minimum Education: Higher Education * Life Insurance * Transportation Allowance or Parking * On-site Meal

R. Cônego José Leão Hartman, 10 - Centro, Canoas - RS, 92310-000, Brazil

IT Intern - Development65218435186689123

IT Intern - Development

Job Summary: This internship offers the opportunity to work on system development and maintenance, perform testing, and provide technical support within a continuous learning environment. Key Highlights: 1. Assistance in system development and maintenance 2. Support in gathering requirements from user departments 3. Opportunity to document processes and functionalities **Main Responsibilities:** * Assist in system development and maintenance; * Perform tests and support error correction; * Support requirement gathering with user departments; * Document processes and functionalities; * Provide basic technical support. **Requirements:** * Currently pursuing a Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Systems Analysis and Development, or related fields; * Basic knowledge of programming and databases; **Preferred Qualifications:** * Knowledge of Fluig. Minimum Education Level: Bachelor’s Degree * Life Insurance * Transportation Allowance or Parking * On-site Meal

R. Cônego José Leão Hartman, 10 - Centro, Canoas - RS, 92310-000, Brazil

Customer Service Assistant65208570256385124

Customer Service Assistant

Job Summary: Professional for customer service via WhatsApp, order picking, product organization, and receipt/inspection of light goods. Key Highlights: 1. Customer service primarily via WhatsApp (90% of the time). 2. Full management of order and product flow. 3. Opportunity for professionals with customer service experience. The company is seeking a Customer Service Assistant in Novo Hamburgo. **Responsibilities:** Provide customer service via WhatsApp (90% of the time). Pick orders. Organize products. Receive and inspect goods (light). Previous roles as Customer Service Agent, Support Assistant, Customer Representative, or Customer Service Coordinator may indicate alignment with some of the activities in this position. **Desired Requirements:** **Education:** High school diploma completed **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.500,00 * Cost-of-living allowance **Additional Information:** * Contract: Permanent \- On-site. * Schedule: Full-time * Working hours: Tuesday to Saturday, from 09:00 to 20:00\. Sunday work alternates weekly, from 09:00 to 12:00\.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

Apprentice in Customer Service & Monitoring65192809132545125

Apprentice in Customer Service & Monitoring

Job Summary: High school intern for Customer Service and Monitoring, to learn hands-on at a technology and fleet management company. Key Highlights: 1. Support in Fleet Customer Service and Monitoring 2. Opportunity for hands-on learning and professional development 3. Possibility of permanent hiring based on performance **Company: Ali Sat – Fleet Management and Tracking** **Work Mode:** In-person **Level: High School** **About the Position** We are looking for a **high school** intern to support the **Customer Service and Monitoring** team at Ali Sat. This position is ideal for those who want to **learn hands-on**, develop professional responsibility, and experience the day-to-day operations of a technology and fleet management company. **What You Will Learn and Support** * Initial customer service (always with team support) * Recording customer information and incidents in the system * Support in vehicle monitoring routines * Organizing information, spreadsheets, and internal controls * Internal communication among customer service, support, and technical teams * Basic understanding of processes, responsibility, and teamwork **Requirements** * Currently enrolled in **High School** * Strong desire to learn and grow professionally * Organized, responsible, and punctual * Good communication skills and courteous interpersonal conduct * Basic computer skills **Preferred Qualifications (not mandatory)** * Computer proficiency * Interest in technology or customer service * Curiosity and collaborative attitude **Working Hours** * In-person * 6 hours per day **What We Offer** * Apprentice stipend * Transportation allowance * Ongoing mentoring and real-world learning experience * Respectful, collaborative, and developmental work environment * Possibility of permanent hiring based on performance Job Type: Apprentice Compensation: R$800.00 – R$1,000.00 per month

R. Jorge Assum, 283 - Paraíso, Sapucaia do Sul - RS, 93220-600, Brazil

R$800-1,000/month

IMPLEMENTATION ANALYST - MID-LEVEL65192746579586126

IMPLEMENTATION ANALYST - MID-LEVEL

Job Summary: Systems analyst focused on Electronic Patient Record (EPR) solutions to optimize healthcare processes and ensure data quality. Key Highlights: 1. Implementation and training of health information systems 2. Focus on process optimization and patient data security 3. Effective communication and problem solving Ensure effective and efficient implementation of information systems, with primary focus on Electronic Patient Record (EPR) solutions and other healthcare applications. Guarantee proper configuration, integration, training, and go-live of systems, aiming to optimize healthcare organization processes and ensure patient data quality and security. **Requirements:** **Effective communication:** Communication is fundamental in all phases of system implementation. The analyst must communicate clearly and effectively with all stakeholders—from technical teams to senior executives. This includes the ability to translate technical terms into accessible language, ensuring stakeholders understand the implementation’s impacts and benefits. **Problem solving:** During system implementations, unexpected challenges inevitably arise. The consultant must be an efficient problem solver, capable of rapidly analyzing root causes and proposing viable solutions that minimize disruptions and additional costs. **Train users and ensure a successful implementation**. **Time management skills and scope focus** **Have processes and organizational skills** **Minimum 2 years of experience in this role** **Adaptability:** Clients’ environments are constantly changing, and analysts must be agile and adaptable. The ability to adjust strategies and solutions in response to new needs or changes in project scope is essential for long-term success. **Results orientation:** The analyst must be results-oriented. This means maintaining focus on the project’s main objectives, ensuring expected benefits are achieved within established time and budget constraints. **Expectation management:** A frequently overlooked yet crucial aspect is expectation management. The analyst must ensure all stakeholders hold realistic expectations regarding the project timeline, costs, and outcomes. This requires transparency, honesty, and continuous monitoring throughout the implementation. **Training and support skills:** System implementation does not end when the software becomes operational. The consultant must be prepared to train end users and provide ongoing support after go-live, ensuring a smooth transition to the new system and enabling all involved parties to use its features as effectively as possible. Job Type: Full-time CLT Compensation: Starting at R$4.159,00 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Education allowance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: Hybrid remote work for Canoas, RS

R. Mal. Rondon, 300 - Niterói, Canoas - RS, 92120-210, Brazil

Store Operations Assistant - Old Hamburg65192739906946127

Store Operations Assistant - Old Hamburg

Job Summary: Professional to handle receiving, inspection, organization of inventory and showroom, as well as customer service and support for sales and marketing teams. Key Highlights: 1. Receiving and organizing goods and inventory 2. Customer service and sales support 3. Support for sales and marketing teams The store is seeking a Store Operations Assistant in Novo Hamburgo (Old Hamburg). **Responsibilities:** Receiving, inspecting, and registering goods and invoices; product registration and labeling. Organizing the showroom, restocking products, conducting inventory counts, and managing inventory control. Providing in-person, online, and telephone customer service—including sales and commercial proposals (when sales staff are occupied). Updating product information on the website and supporting sales and marketing teams with product-related information. Managing and tracking RMAs with suppliers and distributors. Previous experience as Store Operations Assistant, Store Coordinator, Sales Supervisor, or Sales Assistant may indicate suitability for some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.200,00 * Benefits disclosed during the interview stage. **Additional Information:** * Contract: Permanent – On-site. * Schedule: Full-time * Working hours: Monday to Friday, from 08:00 to 18:00. Saturday, from 09:00 to 12:30\.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

E-commerce Assistant - Downtown65192739679873128

E-commerce Assistant - Downtown

Job Summary: E-commerce Assistant professional responsible for product registration, photography, product research, inventory tracking, and customer support. Key Highlights: 1. Opportunity to work with product registration and photography for e-commerce 2. Customer support role and communication with developers 3. Responsible for inventory management and updating prices on the e-commerce platform The company is seeking an E-commerce Assistant in Novo Hamburgo (Downtown). **Responsibilities:** Product and information registration on e-commerce platforms and ERP systems. Product photography. Research on usage methods and fabric applications. Monitoring product shipments to mark them as out of stock. Daily monitoring of the store’s restocking section to add new products. Price updates. Customer contact and e-commerce support. Communication with developers to resolve issues. Suggestions and banner or campaign updates on the e-commerce platform. Orders placed on the website must be forwarded to the Online Sales Representatives. Previous experience as Online Sales Assistant, Digital Marketing Assistant, E-commerce Assistant, or E-commerce Support may indicate familiarity with some of the tasks associated with this position. **Desired Qualifications:** **Education:** Completed technical degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2.334,20 * Food allowance * Parking * Transportation allowance * Health insurance Equipped kitchen on site. **Additional Information:** * Contract: Permanent – On-site. * Schedule: Full-time * Working Hours: Monday to Thursday, from 08:30 to 18:30. Friday, from 08:30 to 17:30.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

PEOPLE MANAGEMENT ASSISTANT65192730828930129

PEOPLE MANAGEMENT ASSISTANT

Job Summary: Professional responsible for executing billing routines, accounting reconciliation and benefit payments, as well as employee support and contract management. Key Highlights: 1. Billing routines, accounting reconciliation, and benefit payments 2. Employee support for inquiries and benefit management 3. Development and implementation of benefit policies **Execute** the monthly billing routine, verification, accounting reconciliation, and benefit payments (health plan, dental plan, meal allowance, and food voucher). **Support employees**, providing assistance to clarify inquiries, addressing requests, and managing benefit-related processes (enrollments, cancellations, and modifications). **Manage supplier contracts**, monitoring validity periods, contractual updates, and financial indicators, such as health plan claims rates. **Prepare reports and metrics for the benefits area** (e.g., cost analysis, account balances), providing inputs for strategic decisions and process performance tracking. **Support the development and implementation of benefit policies and programs**, contributing to continuous improvement in people management. Currently pursuing a Bachelor’s degree. Knowledge of payroll/benefits area is a plus. Administrative working hours Monday to Friday, from 7:30 AM to 5:18 PM, with a 1-hour break. Minimum Education Level: Bachelor’s degree Desired Qualifications: * Business Administration, Bachelor’s degree * Human Resource Management, Bachelor’s degree * prl * Dental assistance * Medical assistance * Education assistance * Wellhub * On-site cafeteria * Parking * Transportation voucher

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

SAP Data Management iXp Intern - Support Consultant651917806371851210

SAP Data Management iXp Intern - Support Consultant

Summary: This internship offers university students the opportunity to investigate and resolve critical system issues for customers, analyze complex problems, and continuously expand their product knowledge within a collaborative, project-driven environment. Highlights: 1. Culture of collaboration with mentors and a global network 2. Project-driven experience gaining cross-functional skills 3. Opportunity to master SAP software and make a difference **We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.**About the SAP Internship Experience Program** ----------------------------------------------- The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** ---------------------------------- * **Culture of collaboration**: meet with mentors, make new friends across the globe and create a thriving personal network. * **Project\-driven experience**: gain cross\-functional skills from our virtual and in\-person learning sessions, diverse subject matter experts, and project deliverables. * **Gain visibility**: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. **What you’ll do:** ------------------- * Investigate and resolve critical system issues for our customers * Analyze complex, real world, unique problems; often working in production environments * Continuously expand your knowledge for your assigned product(s) * Create and share Knowledge Base Articles used by customers and your colleagues. * Feel the satisfaction of delivering a solution to customers that makes their businesses run simpler and better. * Meet, work and talk with colleagues and customers from all around the world! * Master SAP software that is being used by industries, governments, and multinational companies around the globe. * Troubleshoot and assist with network\-related topics (Network), including connectivity, firewalls, DNS, and load balancers. * Support secure communications by analyzing SSL/TLS handshakes and managing certificate trust chains and renewals (SSL, Certificates). * Assist with single sign\-on integrations leveraging Windows Active Directory (SSO) and related identity technologies. * Work across Windows and Linux environments, including command\-line diagnostics and log analysis (LINUX). * Use Python to automate repetitive diagnostics, parse logs, or test web services (python). * Analyze and optimize SQL statements and database connectivity across multiple database systems (SQL, Databases). * Work with XML\-based payloads, configuration files, and web services (xml). **What you bring:** ------------------- We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. * Current enrollment in a Bachelor’s program in Information Technology, Computer Science, or a related field. * Excellent English communication skills (written and oral) * Good diagnostic and technical analysis skills * Understanding of object\-oriented methodologies and programming * Ability to read/understand SQL Statements * Hands\-on experience with XML, ability to understand and make changes to XML files * Knowledge using developer tools in browsers (IE, Chrome, Firefox) * Expertise with databases, web services, ETL tools * Previous IT or Application related internship experience would be an asset ### ***Preferred*** * Experience in troubleshooting distributed systems, including installation, migration and networking * Knowledge of business and financial processes * Experience working with customers is a plus **Meet your team:** ------------------- Our Data Management team supports the products that customers rely on to store, move, transform and replicate their data. You will be part of a customer\-focused global team that is here to support you and encourage you along the way. If you are passionate about helping customers and want to make a difference every day, then we invite you to apply. We look forward to the skills, ideas and commitment that you’ll bring to the team. Delight Customers. Always. **\*\*Please, upload your resume in English** **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end\-to\-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose\-driven and future\-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well\-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e\-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. **AI Usage in the Recruitment Process** For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 443723 \| Work Area: Customer Service and Support \| Expected Travel: 0 \- 10% \| Career Status: Student \| Employment Type: Limited Full Time \| Additional Locations: \#LI\-Hybrid

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

CAD Technical Support651917257628171211

CAD Technical Support

Job Summary: CAD Technical Support professional to join the commercial team, providing first-level support and ensuring resolution of customer issues. Key Highlights: 1. Working with solutions that deliver connectivity, innovation, and agility 2. Focused on enhancing business and people's success 3. A team composed of professionals from diverse areas and backgrounds With over 36 years of history, SKA is **the leader in supplying technological solutions for industry across Latin America.** Founded in Joinville (SC), our company has over 600 employees located across 15 strategically distributed offices serving factories nationwide. On a daily basis, we work with solutions that deliver connectivity, innovation, agility, and numerous other benefits to over 5,000 active customers. To continue enhancing business and people's success, we are seeking a CAD Technical Support professional to join our commercial team. **RESPONSIBILITIES AND DUTIES** * Provide first-level contact via phone and email and present solutions to customer issues; * Software installation, activation, and assistance with usage questions regarding features and functionalities; * Properly escalate unresolved issues to a supervisor or higher-tier support level; * Monitor, evaluate, and research issues in the knowledge base to propose solutions; * Follow up with customers, provide guidance, give updates, and manage issues until resolution; * Ensure proper logging, documentation, and closure of support tickets; * Develop and maintain technical documents for our knowledge base; * Maintain and expand knowledge of SKA’s procedures, products, and services. **REQUIREMENTS AND QUALIFICATIONS** * Completed or ongoing technical course in Mechanical Engineering, Electromechanical Engineering, or related fields; * Strong communication skills, interpersonal abilities, and proficiency in Portuguese; * Basic English; * Driver’s license category B; * Willingness to travel. **PREFERRED QUALIFICATIONS** * Experience in customer service; * Knowledge of SOLIDWORKS. **ADDITIONAL INFORMATION** * Employment type: CLT; * Working hours: Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM. * Employment modality: On-site in São Leopoldo, RS. **BENEFITS** * Sodexo meal or food allowance: Considering employee needs, we offer two options tailored to your personal circumstances. * Transportation allowance: For those relying on public transportation, we provide transportation vouchers. * Unimed health insurance without copayment and MetLife dental plan: We understand the importance of maintaining good health, so we offer comprehensive health and dental coverage for employees and dependents; * Gympass: We partner with this platform to facilitate access to fitness activities and gyms, plus numerous additional benefits for you and your dependents; * Partnerships with educational institutions: Learning is encouraged at SKA; therefore, we offer exclusive discounts with our partner universities; * Life insurance: To support the well-being of our employees and their families, we provide life insurance for all employees; * Company anniversary voucher: Each year you complete with us, you’ll receive a gift card for use as you prefer; * Guapeco: At SKA, well-being extends to the entire family—including pets with feathers, paws, or wings. We offer pet health plans to ensure greater care, protection, and quality of life for those who are also part of your story. Our teams comprise professionals from diverse areas, genders, ethnicities, ages, sexual orientations, religions, nationalities, and more. With our mission to connect people, processes, and technologies, we believe in developing every individual—and we count on you to drive digital transformation. **Will you join us in this mission?**

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

Customer Success651717945020191212

Customer Success

Job Summary: The professional will be responsible for administrative and operational activities in the commercial area and for ensuring that the customer obtains maximum value from the product or service. Key Highlights: 1. Foster a welcoming and well-guided onboarding experience for customers. 2. Maintain ongoing relationships, serving as a reliable point of contact. 3. Identify upsell and cross-sell opportunities. The professional will be responsible for administrative and operational tasks within the commercial area, supporting active customer service by organizing documents, assisting internal processes, and monitoring customer relationships. The **Customer Success** professional will ensure that the customer achieves maximum value from the contracted product or service, reaches their goals, and enjoys a positive experience throughout their entire journey. Their primary focus is **customer retention, satisfaction, engagement, and growth**, acting proactively to prevent issues and strengthen relationships. Key Responsibilities: 1. Conduct initial contact with the customer immediately after installation of the water dispenser, promoting a welcoming and well-guided onboarding experience. 2. Maintain ongoing relationships with customers, serving as a reliable point of contact throughout their journey. 3. Conduct in-person and remote visits to verify machine functionality, aesthetics, and campaign presence at points of sale. 4. Monitor weekly machine performance, identifying inactive units or those with low performance and proposing solutions. 5. Update and maintain customer, contact person, and contract records in internal systems and control spreadsheets. 6. Prepare monthly reports including sales rankings, risk analysis, and suggestions for preventive and corrective actions. 7. Monitor and manage contract renewal, adjustment, and termination processes clearly and with a focus on satisfaction. 8. Provide support during subscription renewals, including advance communication and appropriate guidance. 9. Identify upsell and cross-sell opportunities and relay them to the commercial team. 10. Collaborate with Marketing to evaluate campaigns deployed at points of sale. 11. Organize and document all interactions and activities in the CRM and other company tools. 12. Participate in internal meetings involving data analysis, visit reports, and improvement proposals. Requirements: High school diploma; Customer service experience; Proficiency in Microsoft Office (Excel, Word, Gmail); Strong verbal and written communication skills; Organization and proactivity; Willingness to travel occasionally; Valid driver’s license; Employment type: Full-time, permanent CLT position; Compensation: R$2.900,00 per month; Benefits: * Meal allowance; * Transportation allowance; Work location: On-site

R. da Várzea, 136 - Jardim São Pedro, Porto Alegre - RS, 91040-600, Brazil

Junior Operations Analyst651533603210251213

Junior Operations Analyst

Job Summary: This Junior Operations Analyst will be responsible for vehicle monitoring, cargo manifest management, system and spreadsheet usage, and providing support to various departments. Key Highlights: 1. Responsible for vehicle monitoring and cargo manifest management 2. Use of systems and spreadsheets for control and analysis 3. Provide support and resolve issues for support departments Dominalog is hiring Junior Operations Analyst Salary R$1\.900,00 * Vehicle monitoring (SM); * Cargo manifest for pickup/transfer; * Use of the SSW system; * Contact support departments by phone to resolve issues; * Support other departments; * Use of Excel spreadsheets and email; * Control and analysis of spreadsheets in general; * Generate control reports; * Generate and manage reverse logistics; * Close various incident records; * Manage redelivery document files; * Redelivery performance. Prerequisites: Experience in logistics. Knowledge of the SSW system is desirable. Proficiency in Microsoft Office, especially Excel. Completed high school education. Gender and age are not limiting factors. Easy access to the Cachoeirinha region, RS. Job Type: Permanent CLT position Compensation: R$1\.900,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance

R. Tabajara, 303 - Vila Cachoeirinha, Cachoeirinha - RS, 94910-200, Brazil

MES Technical Support Analyst651533312576011214

MES Technical Support Analyst

Job Summary: SKA, a leader in technological solutions for the industry in Latin America, is seeking a MES Technical Support professional to provide customer support, conduct system testing, and create documentation. Key Highlights: 1. Customer support and system testing 2. Familiarity with technology and SQL 3. Interpersonal skills and effective communication With over 36 years of history, SKA is **the leader in providing technological solutions for the industry in Latin America**. Founded in Joinville (SC), our company has more than 600 employees across 15 strategically located offices serving factories throughout Brazil. On a daily basis, we deliver solutions that bring connectivity, innovation, agility, and numerous other benefits to over 5,000 active customers. To continue enhancing business and people’s success, we are seeking a technical team professional to work as a **MES Technical Support Analyst**. **RESPONSIBILITIES AND DUTIES** * Provide remote customer support via communication channels; * Conduct system tests to reproduce defects; * Perform remote system installations; * Create documentation; * Execute basic SQL commands and procedures (select and update); * Debug SQL functions and procedures. **REQUIREMENTS AND QUALIFICATIONS** * Currently pursuing or holding a degree or technology diploma in: Systems Analysis and Development, Production Engineering, or related fields; * Familiarity with and ease in handling technology; * Knowledge of SQL; * Interpersonal skills and ability to work collaboratively in teams; * Excellent oral and written communication skills. **PREFERRED QUALIFICATIONS** * Knowledge of OEE indicators; * Knowledge of MES systems; * Experience on the factory floor; * Understanding of industrial processes; * Experience in customer support. **ADDITIONAL INFORMATION** * Employment type: CLT; * Working hours: Monday to Thursday, from 8:00 AM to 6:00 PM; Fridays, from 8:00 AM to 5:00 PM. * Work arrangement: On-site in **São Leopoldo/RS.** **BENEFITS** * Sodexo Meal or Food Allowance: Considering employees’ needs, we offer two options tailored to your personal circumstances. * Transportation Allowance: For those requiring public transportation, we provide transportation vouchers. * Unimed Health Insurance (no co-payment) and MetLife Dental Insurance: We understand the importance of maintaining good health, so we offer comprehensive health and dental coverage for employees and their dependents; * Gympass: We partner with this platform to facilitate access to fitness activities and gyms, plus numerous additional benefits for you and your dependents; * Partnerships with educational institutions: Learning is encouraged at SKA. Thus, we offer exclusive discounts at our partner universities; * Life Insurance: With employee and family well-being in mind, we provide life insurance for all employees; * Company Anniversary Voucher: For each year completed with our team, you’ll receive a gift card to use as you prefer; * Guapeco: At SKA, well-being extends to the entire family—including pets with feathers, paws, or wings. We offer pet health plans, ensuring greater care, protection, and quality of life for those who are also part of your story. Our teams comprise professionals from diverse areas, genders, races, ages, sexual orientations, religions, nationalities, and more. With our mission to connect people, processes, and technologies, we believe in developing every individual and count on you to drive digital transformation. **Will you join us in this mission?**

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

Parking Supervisor (PJ)651241602129931215

Parking Supervisor (PJ)

### **JOB DESCRIPTION** POSITION: PARKING SUPERVISOR (PJ) Workplace: Santander Bank Parking – Downtown City/State: Caxias do Sul – RS Employment Type: Individual Contractor (PJ) Remuneration: Fixed Amount: R$ 3\.500,00 Bonus: R$ 700,00 Total: R$ 4\.200,00 Job Description: The Parking Supervisor will be responsible for the operational management of the facility, ensuring smooth service operations, financial control, team organization, and excellence in customer service. Key Responsibilities: Overall management of the parking facility; Opening and closing cash registers; Verifying cash amounts, organizing funds, and performing bank deposits; Issuing tickets and monitoring vehicle entries and exits; Handling cash collections at the register and providing operational support when required; Customer service, emphasizing courtesy, efficiency, and conflict resolution; Vehicle maneuvering when necessary, adhering to safety regulations; Recording, monitoring, and reporting incidents; Preparing and submitting daily reports on revenue, vehicle flow, and incidents; Managing operational supplies (tickets, receipt rolls, equipment, etc.); Ensuring compliance with internal rules and operational procedures; Assisting in shift scheduling, guiding and supervising staff; Maintaining cleanliness, order, and security of the parking facility; Liaising with management to report results, needs, and improvement opportunities. Desired Qualifications: Previous experience in parking operations or leadership roles; Basic knowledge of cash handling and administrative routines; Valid driver’s license and ability to maneuver vehicles; Strong communication skills, organizational ability, and sense of responsibility; Proactive, ethical profile with focus on results and customer service. ### **ADDITIONAL INFORMATION** **Contract:** PJ

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

7759 - TECHNICIAN II (MACHINE MAINTENANCE)651238183690251216

7759 - TECHNICIAN II (MACHINE MAINTENANCE)

Education Completed Elementary Education plus a course in Electricity, Electronics, Electroelectronics, Mechanics, Hydraulics, Pneumatics, or as applicable to the area of operation; OR Completed Secondary-Level Technical Training applicable to the area of operation; OR Currently enrolled in a Higher Education program in the area of operation. Experience **Desirable:** Preventive and corrective electrical and mechanical maintenance of industrial machines and equipment, or industrial hydraulic maintenance, and electroelectronic, electropneumatic, or mechatronic devices, or maintenance of utilities; or use of maintenance software for execution of work orders, development and implementation of preventive maintenance plans, and/or preparation of reports on preventive and corrective maintenance services. Knowledge **Desirable courses:** NR10, NR12, and NR35, low- or medium-voltage electricity, Occupational Safety in Machinery and Equipment, or Microsoft Office Suite. Requirements / Competencies Leadership Teamwork Focused Attention Analytical Ability Communication Planning and Organization Activities to be performed Attend to and advise internal and external customers and suppliers. Participate, as a team member, in the development, implementation, and execution of plans and projects within one’s area of operation and/or integrated initiatives. Manage inventory of materials within one’s area. Prepare technical reports and opinions, correspondence, texts, and documents related to one’s area. Participate in the development, implementation, and updating of technical and administrative standards, institutional materials, procedural manuals, and processes within one’s area of operation. Participate in the preparation of training programs and deliver training related to one’s area of operation and/or integrated initiatives. Identify problems and propose improvement solutions. Interpret standards, procedures, and technical drawings for machine and equipment maintenance, according to one’s area of operation. Provide technical guidance and advisory support to other professionals within one’s area. Monitor the execution, by third-party professionals, of services under one’s responsibility. Lead work processes within one’s area of operation and/or integrated initiatives. Additional responsibilities: In the External Events area: Plan, monitor, and execute technical support activities for events, such as setup, maintenance, and dismantling of audio, video, lighting, scenery, equipment, electrical systems, and technical site visits. In the Maintenance/Equipment/Maintenance – Shared Services Center area: Plan, monitor, and execute preventive, predictive, and corrective civil maintenance activities: repairs and restoration of masonry, furniture, interior and exterior painting, maintenance of roofing and structural elements, in accordance with current procedures. Plan, monitor, and execute preventive and corrective maintenance activities for air conditioning system equipment: identification, registration, and recordkeeping; assembly and disassembly; inspections, filter and casing cleaning, and adjustments; monitoring of pressures and temperatures Work Location SENAI MECHATRONICS CAXIAS DO SUL/RS Benefits **Benefits: For Your Health:** Medical Assistance / Group Medicine – UNIMED; Dental Assistance – SESI/RS (payment only upon use); Group Life Insurance – No deductions or contributions! For Your Commute: Parking – Check availability at your unit; Transportation Voucher – According to your needs; Chartered Transportation – Bus service available only for FIERGS HEADQUARTERS in Porto Alegre; In case of travel, vehicles or reimbursement for transportation may be provided. For Your Meals: Ticket Flex (meals/snacks) – R$ 1.298,00 per month; On-site Restaurant – Check availability at your unit; For Your Wallet: Private Pension Plan – To support your financial health, we offer an exclusive pension plan for our employees via https://www.indusprevi.com.br/site/default.asp; Childcare Allowance – R$ 384.43 for children up to 60 months old; best of all: the amount is updated annually; CRESUL – Cooperative for mutual savings and credit; FUSERGS – A foundation supporting our employees – https://fusergs.org.br/; PDP – Financial subsidy for employees with at least six months’ tenure within the FIERGS system, supporting studies from elementary school through technical training, language courses, and up to doctoral studies! PAE – Support Program offering confidential professional assistance to employees and their legal dependents regarding emotional, social, legal, and financial matters.

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

Administrativo de Obra651234778238751217

Administrativo de Obra

1. Ayudar en la organización y envío de paquetes para el departamento administrativo, así como recibir y distribuir la correspondencia; (1) 2. Ayudar en el registro de las facturas fiscales y conocimientos de fletes, adjuntándolos al sistema según las indicaciones y autorización del almacenero; (3) 3. Operar la carretilla elevadora siempre que sea necesario (en estos casos es obligatorio contar con el curso de operador de carretilla elevadora); (1) 4. Ayudar en el conteo de insumos externos (morteros, cementos y demás insumos) según las indicaciones del almacenero/ingeniería; (2) 5. Generar los MTR para el intercambio de contenedores de escombros; (1) 6. Realizar la organización de la obra según las indicaciones del almacenero/ingeniero; (2) 7. Controlar y supervisar los accesos al sitio de obra de los empleados propios, prestadores de servicios, visitantes y proveedores según las indicaciones del departamento de RR.HH., garantizando el uso de EPI (3); 8. Informar inmediatamente al departamento de RR.HH. sobre problemas relacionados con el acceso derivados del registro del empleado, ya sea propio o de terceros, autorizando el acceso únicamente con la aprobación del departamento de RR.HH. En caso de fallos en la barrera giratoria y/o en el sistema, informar al departamento de TI; (2) 9. Controlar y supervisar la salida de materiales y equipos, ya sea manualmente o mediante vehículos que accedan al sitio de obra; (3) 10. Controlar el acceso de vehículos al sitio de obra, informando a las partes interesadas para la autorización del acceso; (2) 11. Apoyar al departamento de RR.HH. en la recolección de firmas y documentos, según solicitud del departamento. (3) **Situación de la vacante** -------------------- Vacante abierta **Beneficios** -------------- Vale transporte + Plan de salud + Seguro de vida + Vale alimentación **Requisitos (nivel educativo, cursos, etc.)** ------------------------------------------ * Educación secundaria completa. * Conocimientos básicos de materiales de construcción (deseable) * No se requiere experiencia **Informaciones adicionales** -------------------------- ¡No se requiere experiencia! Nuevo Hamburgo - RS R$1.695,00 + 20 % de insalubridad Administrativo.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

Tax Analyst651234774888991218

The company is seeking a Tax Analyst professional in Novo Hamburgo. RHViver is a company specialized in human resources and organizational development. It offers innovative solutions for people management and improvement of the work environment. **Responsibilities:** Calculate and determine direct and indirect taxes, such as ICMS, IPI, PIS, COFINS, IRPJ, and CSLL. Prepare and submit ancillary obligations, including SPED Fiscal, EFD Contributions, DCTF, DIRF, among others. Analyze and interpret current tax legislation, ensuring the company’s compliance with tax obligations. Monitor and control deadlines and due dates for tax payments. Provide support and guidance to internal company departments regarding tax matters. Conduct corporate tax planning, seeking legally compliant ways to reduce the tax burden. Identify opportunities for recovery of tax credits. Participate in tax audits and provide information requested by regulatory authorities. Stay updated on changes in tax legislation and their impact on the company. Previous experience as a Tax Analyst, Tax Compliance Analyst, Tax Analyst, or Tax Accounting Analyst may indicate affinity with some of the activities of this position. **Desired Requirements:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: 4,000.00 * Benefits disclosed during the interview stage. **Additional Information:** * Contract: Permanent — On-site. * Duration: Full-time * Schedule: Monday to Thursday, from 08:00 to 18:00. Friday, from 08:00 to 17:00.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

Sales Consultant651039541927711219

Sales Consultant

Dental products store seeks a Sales Consultant in Canoas. **Responsibilities:** Conduct prospecting and manage the customer portfolio, cultivating commercial relationships. Attend to customers via phone, WhatsApp, and email, resolving inquiries and providing support. Negotiate strategically, evaluating industry indicators and practices. Offer commercial solutions that meet customers’ needs and expectations. Monitor performance to achieve sales targets. Prepare reports and keep the CRM updated with commercial interactions. Previous roles as Sales Representative, Sales Executive, Commercial Consultant, or Sales Agent may indicate alignment with some of the activities in this position. **Desired Qualifications:** **Education:** Undergraduate degree in progress **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Commissions * On-site meal * Transportation allowance * Health insurance * Dental insurance **Additional Information:** * \#UrgentOpening * Contract: Permanent — In-person. * Schedule: Full-time * Working hours: To be agreed.

R. Cônego José Leão Hartman, 10 - Centro, Canoas - RS, 92310-000, Brazil

INTERNSHIP – ADMINISTRATIVE ASSISTANT – Novo Hamburgo/RS651037199313941220

INTERNSHIP – ADMINISTRATIVE ASSISTANT – Novo Hamburgo/RS

We currently have 1 internship position open for an Administrative Assistant, aimed at students interested in customer service, administrative routines, and an educational environment. **Responsibilities** Online and in-person customer service; Updating social media accounts; Supporting administrative routines; Assisting with internal departmental requests. * Internship Schedule Wednesdays and Fridays From 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m. Requirements: Currently enrolled in high school, technical school, or undergraduate studies; Resident of Novo Hamburgo, Estância Velha, or São Leopoldo; Professional demeanor, organizational skills, and eagerness to learn. Benefits **Stipend: R$ 600.00** Transportation allowance or fuel subsidy (R$ 12.00 per day); Meal voucher; Life insurance; Day off; 24-hour telemedicine; Postgraduate scholarship.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

Kitchen Assistant651030335278091221

Kitchen Assistant

If you love our vibe AND REALLY WANT TO JOIN OUR KITCHEN, this position is for you! We are looking for a dynamic person who can work collaboratively, proactively, and with great enthusiasm to learn. **Responsibilities:** Sauce preparation; Salad washing; Onion cutting; Herb cutting; Workplace cleaning. Requirements for the position: * Reside in Novo Hamburgo or have personal means of transportation; * Completed high school; * Availability for morning/afternoon shifts from Tuesday to Saturday; * Employment type: CLT; * Salary + benefits. Benefits: Meals on site, Education Assistance, Day-off, and Career Development Plan. Monday through Friday, from 8:00 AM to 6:00 PM, with a one-hour break. Position type: Full-time CLT Pay: R$1.745,00 – R$2.244,00 per month Benefits: * Transportation allowance

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

R$1,745-2,244/month

ASSISTANT FOR INFORMATION650773787601941222

ASSISTANT FOR INFORMATION

* Is responsible for providing support in public and/or customer service, supplying general information about the organization’s services, products, events, or processes. Clarifies inquiries, forwards requests, and records information, always striving to ensure efficient and courteous service. **Responsibilities and Duties** * Provide customer service to address inquiries, complaints, criticisms, and suggestions. * Receive, register, instruct, analyze, and formally and appropriately handle beneficiary feedback—particularly cases unresolved through routine service provided by the operator’s in-person or remote service units. **Requirements and Qualifications** * Principles of excellent customer service, assertive communication, and conflict resolution techniques. * Proficiency with tools such as Microsoft Office (Word, Excel, Outlook), information registration systems, and online research. * Knowledge of the organization’s services to provide accurate and relevant information. * Prior experience in public service or customer support roles. **Additional Information** **Benefits:** Transportation Allowance or Fuel Voucher Attendance Card Health and Dental Plan – employee monthly fee waived Annual Bonus based on achieved goals GymPass – access to gyms and wellness facilities Life Insurance **Working Hours:** 1:30 PM to 7:45 PM, Monday to Friday **or** 2:45 PM to 9:00 PM, Monday to Friday We are a strong, experienced group driven by health. DC Group is a platform of independent brands and services united by a shared purpose: **providing health solutions for people.** **SOLIDITY. HEALTH. EXPERTISE.** These are the three pillars guiding our actions—and it is from this foundation that our companies grow and increasingly stand out in their respective fields. With ethics, social commitment, and continuous evolution, we continue promoting quality of life, facilitating and simplifying access to healthcare, and innovating in the management of our processes and services. **We are DC Group—and here, we breathe health.**

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

Security Supervisor650771461484811223

Security Supervisor

### **JOB DESCRIPTION** * Lead and guide the work team in carrying out activities within the work station * Control task distribution and staff schedules * Prepare operational cost, absenteeism, vacation, refresher training reports, and monitor strategic management indicators * Provide support and coverage for operational teams * Manage established procedures for each service station * Prepare daily shift/work station reports as established by the company ### **JOB REQUIREMENTS** High school diploma completed Driver's license AB Flexible availability of working hours Previous experience in asset security management ### **ADDITIONAL INFORMATION** **Contract:** CLT

R. Cel. Sarmento, 1182 - Centro, Gravataí - RS, 94010-031, Brazil

HELP DESK ASSISTANT in IT - COMPANY CXS DO SUL-RS (ON-SITE POSITION)650768040810251224

HELP DESK ASSISTANT in IT - COMPANY CXS DO SUL-RS (ON-SITE POSITION)

REQUIREMENTS: * Technical course or undergraduate degree in progress in the IT field; * User support via Ticket Portal, Phone, and WhatsApp; * User account creation; * Registration, categorization, and resolution of tickets in the Ticketing System; * Diagnosis and resolution of issues related to hardware, software, networks, and operating systems (Windows); * Support for Office 365 suite, SharePoint, emails, and internal systems; * Escalation of tickets to higher support levels when necessary; * Documentation of technical support procedures and best practices; * Support for the company’s mobile applications. BENEFITS: * Salary R$ 2.200,00 * Meal Allowance + Transportation Allowance * Health insurance * Dental insurance

Av. Júlio de Castilhos, 1756 - Centro, Caxias do Sul - RS, 95010-002, Brazil

Administrative and Commercial Assistant650575297328661225

Administrative and Commercial Assistant

**Administrative and Commercial Assistant** A company in the **solar energy** sector is hiring a professional to support **administrative and commercial** routines, including customer service and sales process support. **Responsibilities:** * Open and close the office, ensuring organization and proper functioning of the environment * Prepare commercial proposals according to customer needs * Provide in-person and telephone/WhatsApp customer service * Prospect new customers and sales opportunities * Organize information and support administrative routines related to sales **Requirements:** * Responsible, proactive, and organized * Strong communication skills and ease in dealing with the public * Commitment to schedules and goals **Salary and benefits:** * **Salary: R$ 2.250,00** * **Transportation allowance** **Working hours:** * Monday to Friday * **From 8:30 AM to 11:30 AM and from 1:30 PM to 6:00 PM** **Work location:** * **Novo Hamburgo / RS** Job type: Full-time CLT Payment: R$2.250,00 per month Benefits: * Transportation allowance Workplace: On-site

R. Benjamin Constant, 572 - Rio Branco, Novo Hamburgo - RS, 93336-140, Brazil

Internado de Nivel Superior | Producción - São Leopoldo/RS650573380526091226

Internado de Nivel Superior | Producción - São Leopoldo/RS

* Comenzar a postularse con LinkedIn * * Iniciar * **Por favor, espere...** **Fecha:** 8 de ene. de 2026 **Ubicación:** São Leopoldo, RS, BR, 93032\-000 **Empresa:** Klabin S.A. **Ser Klabin** -------------- **Ser Klabin** En **Klabin**, creemos en el poder de la inclusión para transformar realidades y generar un impacto positivo, y consideramos que el **respeto** a las diferencias, la conducta **ética** en los negocios y la transparencia en las relaciones son claves para un entorno laboral más rico, **innovador** y que nos impulsa a ir más allá. Valoramos a cada persona, sus **historias**, su **cultura** y sus perspectivas, e involucramos a las personas de forma inclusiva para que todos tengan oportunidades de explorar su potencial. El **Programa de Prácticas Klabin** tiene como objetivo atraer y **desarrollar** estudiantes comprometidos con su **desarrollo** personal y profesional, con el fin de construir la nueva generación de Klabin. La particularidad de nuestro Programa de Prácticas es la **evolución** de los profesionales mediante una ruta de desarrollo basada en tres pilares fundamentales: **Negocios Klabin**, **Autoconocimiento** y **Herramientas**, con una duración de hasta dos años. En la práctica, la (el) pasante se integra a nuestros **proyectos** y **tecnologías**, al mismo tiempo que avanza en aspectos como **marketing personal**, **inteligencia emocional**, **oratoria**, **diversidad**, entre otros. **Conozca nuestro desafío:** Klabin está buscando nuevos talentos para desempeñarse como pasante en nuestra unidad de São Leopoldo/RS, con el objetivo de desarrollar habilidades y apoyar las demandas administrativas del área de *Producción.* **Principales responsabilidades y desafíos:** * Gestión de indicadores; * Elaboración de procedimientos operacionales; * Actualización de la gestión visual; * Participación en grupos de Mejora Continua. **Información adicional:** Residir en São Leopoldo/RS o ciudades cercanas, y disponer de disponibilidad para trabajar presencialmente de lunes a viernes, de 08:00 a 15:00 horas. **Requisitos y calificaciones:** * Estar cursando estudios universitarios en: Ingenierías (Producción, Mecánica u otras afines); * Conocimiento intermedio del paquete Office (Excel, Word, etc.). **.** ----- En Klabin cuidamos a nuestro equipo con beneficios que promueven bienestar, seguridad y desarrollo. Conozca lo que hemos preparado para usted: Alimentación: Vale Alimentación (São Paulo), Comedor (demás unidades) y Kit Navideño. Cuidado de la Salud: Asistencia médica y odontológica, Wellhub y Seguro de Vida. Campañas de Vacunación contra la Gripe (Influenza); Para el bienestar y el cuidado integral, contamos con Viver Bem, que incluye: Conexa: Plataforma de Psicoterapia en línea y gratuita, disponible las 24 horas del día; Nutrik: Plataforma de Nutrición en línea, donde podrá realizar consultas y seguimiento gratuito con nutricionistas una vez al mes. * ️ Programa de Apoyo al Colaborador: Atención telefónica gratuita vía 0800 con soporte psicológico, social, jurídico, nutricional y financiero, las 24 horas del día; * Comenzar a postularse con LinkedIn * * Iniciar * **Por favor, espere...**

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

Bench Electronics Technician650573373963531227

Bench Electronics Technician

We are looking for a Bench Electronics Technician to work on-site in Gravataí/RS. The position is a permanent employment contract (CLT) with salary negotiable (based on candidate’s expectations and level of expertise). Working hours are from Monday to Thursday, 8:00 AM to 12:00 PM and 1:00 PM to 6:00 PM, and on Friday, 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM. Industrial electronics maintenance experience is required. **Responsibilities:** * Perform preventive and corrective maintenance on industrial electronic equipment; * Accurately diagnose faults and carry out repairs at the bench; * Interpret electrical schematics and technical diagrams; * Conduct tests using measurement equipment: oscilloscopes, multimeters, signal generators, etc.; * Replace and re-solder electronic components (PTH and SMD); * Install, configure, and adjust electronic systems according to technical specifications; * Produce technical documentation and service reports; * Provide technical support and collaborate with engineering, R&D, and customer service departments. **Requirements and Qualifications** * Technical or higher education degree in Electronics, Mechatronics, Automation, or related fields; * Experience working at the bench and performing industrial electronic repairs; * Ability to read and interpret schematics and technical manuals; * Proficiency with bench instrumentation (oscilloscope, multimeter, etc.); * Knowledge of soldering and desoldering electronic components. **Desirable (will be considered as advantages):** * Experience with CNC systems, PLCs, HMIs, frequency inverters, soft starters, servo drives, and brushless motors; * Knowledge of Motion Control (motion control systems used in robots, electric vehicles, machine tools, etc.); * Basic programming: Ladder, C++, Step 5, and Step 7; * Familiarity with brands such as Siemens, Fanuc, Fagor, Mitsubishi, Allen Bradley, Schneider, and WEG; * Ability to work on integration between electronics and mechanical automation systems. Job Type: Permanent CLT Salary: R$2.500,00 – R$8.000,00 per month Benefits: * Health insurance * Meal allowance * Transportation allowance

R. Tereza Noronha, 287 - Parque Ipiranga, Gravataí - RS, 94110-000, Brazil

R$2,500-8,000/month

Affirmative Action Position for Black People - Internship and Full-Time - Support Specialist650573369108501228

Affirmative Action Position for Black People - Internship and Full-Time - Support Specialist

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose\-driven and future\-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. SAP is committed to inclusion, diversity, and equity, leveraging technology to drive innovation and competitiveness across society. As a global leader in enterprise software, SAP helps organizations tackle challenges efficiently and productively. The company values diverse skills and strives to create an equitable and inclusive workplace where employees can thrive and succeed. **This program invites individuals who identify as Black people** **to get to know SAP through this job posting. Applying does not restrict candidates from exploring other specific job opportunities within SAP.** If you require specific accommodations or special assistance to succeed during the selection process, please inform us in advance. Send an email with your request to the Recruiting Operations Team: Careers@sap.com **EN\-VERSION** **Overview** The **Product Support** area provides essential technical and non\-technical support, helping customers resolve complex issues with SAP products and services. You will be part of a global team that values diversity, collaboration, and continuous learning, ensuring SAP’s commitment to customer satisfaction and operational excellence. This role offers a solid foundation to develop skills in technical support engineering or customer service, with ample growth opportunities. **Responsibilities** * Customer Support \& Problem Resolution: Take ownership of issue resolution to deliver a seamless customer experience, respond promptly to inquiries, and provide proactive support. * Incident Analysis: Diagnose, replicate, and resolve reported issues; escalate to development teams when necessary and ensure effective communication with customers. * Knowledge Management: Develop and update support documentation, sharing knowledge across the SAP community to prevent future incidents. * Collaboration \& Continuous Improvement: Collaborate with cross\-functional teams, participate in knowledge\-sharing initiatives, and share insights to enhance customer experience and product efficiency. * Proactive Testing \& Innovation: Support testing initiatives, contribute to SAP’s support strategy, and promote ongoing innovation. **Requirements** * Bachelor’s degree or currently pursuing one in Computer Science, IT, Engineering, Business Administration, or related field; relevant experience in customer service or technical support is a plus. * Location: Availability to work in a hybrid model and attend in person at our office in Sao Leopoldo/RS when required. * Languages: English communication skills * Customer Focus \& Communication: Strong written and verbal communication skills, with commitment to customer satisfaction. * Technical Skills: Understanding of databases, operating systems, basic networking concepts, and problem\-solving methodologies is a plus. * Flexibility: Willingness to work in a dynamic environment, adapting to flexible hours, including some weekends and holidays as business needs require. **Key Competencies** * Technical Analysis \& Problem Solving: Ability to assess, diagnose, and resolve technical issues, with aptitude for continuous learning and technical analysis. * Customer\-Centric Mindset: Prioritizes customer satisfaction, effectively manages expectations, and maintains empathy in all interactions. * Team Collaboration: Works effectively in diverse and virtual teams, readily sharing knowledge to improve team performance. * Adaptability \& Resilience: Demonstrates agility and a growth mindset, quickly adapting to complex tasks or situations. * Accountability \& Commitment: Takes full responsibility for assigned tasks and proactively seeks learning and development opportunities. **Why Work at SAP?** At SAP, we are committed to innovation, diversity, and supporting personal and professional growth across borders and cultures. As a leader in enterprise software, we are passionate about helping the world run better and improving lives. Join our Product Support team, where you’ll be part of a vibrant and inclusive environment and help customers achieve success with SAP solutions. Excited to start your journey with SAP? Apply today with your English CV and bring your unique self to our team! **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end\-to\-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose\-driven and future\-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well\-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e\-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. **Compensation Range Transparency**: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAP North America Benefits. Requisition ID: 421659 \| Work Area: Human Resources \| Expected Travel: 0 \- 10% \| Career Status: Professional \| Employment Type: Regular Full Time \| Additional Locations: \#LI\-Hybrid

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

Vacante Afirmativa para Personas con Discapacidad - Prácticas y Contratación Directa - Especialista en Soporte650573368893451229

Vacante Afirmativa para Personas con Discapacidad - Prácticas y Contratación Directa - Especialista en Soporte

**Ayudamos al mundo a funcionar mejor** En SAP, te ayudamos a sacar lo mejor de ti. Nuestra cultura corporativa se centra en la colaboración y una pasión compartida por ayudar al mundo a funcionar mejor. ¿Cómo? Nos enfocamos todos los días en construir las bases del mañana y crear un entorno laboral que abrace las diferencias, valore la flexibilidad y esté alineado con nuestro propósito: un trabajo impulsado por el propósito y centrado en el futuro. Ofrecemos un entorno altamente colaborativo y solidario, con un fuerte énfasis en el aprendizaje y el desarrollo, el reconocimiento de tus contribuciones individuales y una variedad de opciones de beneficios entre las que puedes elegir. SAP está comprometida con la inclusión, la diversidad y la equidad, aprovechando la tecnología para impulsar la innovación y la competitividad en toda la sociedad. Como líder global en software empresarial, SAP ayuda a las organizaciones a enfrentar desafíos con eficiencia y productividad. La empresa valora habilidades diversas y busca crear un entorno laboral justo e inclusivo, donde los empleados puedan prosperar y alcanzar el éxito. **Este programa invita a personas que se identifican como personas con discapacidad o neurodivergentes a conocer SAP mediante esta oferta. La inscripción no limita a los candidatos a explorar otras oportunidades específicas dentro de SAP.** Si necesitas adaptaciones específicas o asistencia especial para tener éxito durante el proceso de selección, infórmanos con anticipación. Envía un correo electrónico con tu solicitud al equipo de Operaciones de Reclutamiento: Careers@sap.com **Resumen General** El área de **Soporte de Productos** ofrece soporte técnico y no técnico esencial, ayudando a los clientes a resolver cuestiones complejas con los productos y servicios de SAP. Formarás parte de un equipo global que valora la diversidad, la colaboración y el aprendizaje continuo, garantizando el compromiso de SAP con la satisfacción del cliente y la excelencia operacional. Este puesto ofrece una base sólida para desarrollar habilidades en ingeniería de soporte técnico o atención al cliente, con amplias oportunidades de crecimiento. **Responsabilidades** * Soporte al Cliente y Resolución de Problemas: Asumir la responsabilidad de resolver problemas para ofrecer una experiencia sin esfuerzo al cliente, responder rápidamente a consultas y brindar soporte proactivo. * Análisis de Incidentes: Diagnosticar, replicar y resolver los problemas reportados; escalarlos a los equipos de desarrollo cuando sea necesario y garantizar una comunicación efectiva con los clientes. * Gestión del Conocimiento: Desarrollar y actualizar la documentación de soporte, compartiendo conocimiento con la comunidad SAP para prevenir futuros incidentes. * Colaboración y Mejora Continua: Colaborar con equipos multifuncionales, participar en iniciativas de intercambio de conocimiento y compartir ideas para mejorar la experiencia del cliente y la eficiencia del producto. * Pruebas Proactivas e Innovación: Apoyar iniciativas de pruebas, contribuir a la estrategia de soporte de SAP y promover la innovación continua. **Requisitos** * Título universitario o estudios en curso en Ciencias de la Computación, TI, Ingeniería, Administración o áreas afines; experiencia relevante en atención al cliente o soporte técnico es un valor añadido. * Ubicación: Disponibilidad para trabajar de forma híbrida y para acudir presencialmente a nuestra oficina en Sao Leopoldo/RS cuando sea necesario. * Idiomas: Habilidades de comunicación en inglés. * Enfoque en el Cliente y Comunicación: Fuertes habilidades de comunicación escrita y verbal, con compromiso con la satisfacción del cliente. * Habilidades Técnicas: Comprensión de bases de datos, sistemas operativos, nociones básicas de redes y métodos de resolución de problemas es un valor añadido. * Flexibilidad: Disposición para trabajar en un entorno dinámico, adaptándose a horarios flexibles, incluidos algunos fines de semana y feriados según las necesidades del negocio. **Competencias Esenciales** * Análisis y Resolución de Problemas Técnicos: Capacidad para evaluar, diagnosticar y resolver problemas técnicos, con aptitud para el aprendizaje continuo y el análisis técnico. * Mentalidad Centrada en el Cliente: Prioriza la satisfacción del cliente, gestiona las expectativas de forma eficaz y mantiene la empatía en todas las interacciones. * Colaboración en Equipo: Trabaja de forma eficaz en equipos diversos y virtuales, compartiendo conocimiento de inmediato para mejorar el desempeño del equipo. * Adaptabilidad y Resiliencia: Demuestra agilidad y mentalidad de crecimiento, adaptándose rápidamente a tareas o situaciones complejas. * Responsabilidad y Compromiso: Asume total responsabilidad por las tareas asignadas y actúa de forma proactiva en la búsqueda de oportunidades de aprendizaje y desarrollo. **¿Por Qué Trabajar en SAP?** En SAP, estamos comprometidos con la innovación, la diversidad y el apoyo al crecimiento personal y profesional más allá de fronteras y culturas. Como líder en software empresarial, nos apasiona hacer que el mundo funcione mejor y mejorar vidas. ¡Únete a nuestro equipo de Soporte de Productos, donde formarás parte de un entorno vibrante e inclusivo y ayudarás a los clientes a alcanzar el éxito con las soluciones SAP! ¿Estás entusiasmado por comenzar tu trayectoria con SAP? ¡Inscríbete hoy con tu currículum en inglés y aporta tu singularidad a nuestro equipo! **Saca lo mejor de ti** Las innovaciones de SAP ayudan a más de cuatrocientos mil clientes en todo el mundo a colaborar de manera más eficiente y utilizar los conocimientos empresariales de forma más efectiva. Originalmente conocida por su liderazgo en software de planificación de recursos empresariales (ERP), SAP ha evolucionado para convertirse en líder de mercado en software de aplicaciones empresariales integrales y servicios relacionados para bases de datos, análisis, tecnologías inteligentes y gestión de experiencias. Como empresa en la nube con doscientos millones de usuarios y más de cien mil empleados en todo el mundo, actuamos con propósito y miramos hacia el futuro, con una ética de equipo altamente colaborativa y un compromiso con el desarrollo personal. Ya sea conectando industrias globales, personas o plataformas, ayudamos a garantizar que cada desafío reciba la solución que merece. En SAP, puedes sacar lo mejor de ti. **Triunfamos con la inclusión** La cultura de inclusión de SAP, su enfoque en la salud y el bienestar, y sus modelos de trabajo flexibles ayudan a asegurar que todos —independientemente de su origen— se sientan incluidos y puedan rendir al máximo. En SAP, creemos que somos más fuertes gracias a las capacidades y cualidades únicas que cada persona aporta a nuestra empresa, y apostamos por nuestros empleados para inspirar confianza y ayudar a todos a alcanzar su máximo potencial. Finalmente, creemos en liberar todo el talento y crear un mundo mejor y más equitativo. SAP se enorgullece de ser un lugar de trabajo con igualdad de oportunidades y un empleador que practica la acción afirmativa. Estamos comprometidos con los valores de Igualdad de Oportunidades en el Empleo y ofrecemos adaptaciones accesibles a solicitantes con discapacidades físicas y/o mentales. Si deseas postularte a un empleo en SAP y necesitas adaptaciones o asistencia especial para navegar nuestro sitio web o completar tu solicitud, envía un correo electrónico con tu solicitud al equipo de Operaciones de Reclutamiento: Careers@sap.com. Para empleados de SAP: Únicamente los puestos permanentes son elegibles para el Programa de Referencias de Empleados de SAP, de acuerdo con las reglas de elegibilidad establecidas en la Política de Referencias de SAP. Pueden aplicarse condiciones específicas para puestos en Formación Profesional. **Igualdad de Oportunidades en el Empleo – Acción Afirmativa – Masculino/Femenino/Veterano/Discapacidad** Los candidatos calificados recibirán consideración para el empleo sin importar su edad, raza, religión, origen nacional, etnia, género (incluido embarazo, parto, etc.), orientación sexual, identidad o expresión de género, condición de veterano protegido o discapacidad. **Transparencia del Rango Salarial**: SAP considera que el valor de la transparencia salarial contribuye a una cultura honesta y solidaria y representa un paso significativo para demostrar el compromiso de SAP con la equidad salarial. SAP proporciona el rango de tarifa salarial base por hora aplicable al puesto publicado. El rango objetivo para este puesto es USD. El monto real que se ofrecerá al candidato seleccionado estará dentro de dicho rango, dependiendo de aspectos clave de cada caso, que pueden incluir educación, habilidades, experiencia, alcance del puesto, ubicación, etc., determinados durante el proceso de selección. SAP ofrece beneficios limitados a los empleados contratados en puestos por hora u otros similares, sujetos a los términos aplicables del plan/política correspondiente. Un resumen de los beneficios y los requisitos de elegibilidad se puede encontrar haciendo clic en este enlace: Beneficios de SAP América del Norte. ID de la Oferta: 421656 \| Área de Trabajo: Gestión de Soluciones y Productos \| Viajes Previstos: 0 \- 10% \| Estado Profesional: Graduado \| Tipo de Empleo: Tiempo Completo Regular \| Ubicaciones Adicionales: \#LI\-Hybrid

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

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