RELATIONSHIP ASSISTANT (Abler)

The company is seeking a Relationship Assistant professional in Janaúba. Abler is a company specialized in technological solutions and innovation. I
- Customer support
- System updates
- Health and dental insurance

Job Summary: Responsible for providing Level 1 technical support, monitoring SLA for service tickets, and performing hardware, software, and network maintenance. Key Highlights: 1. Level 1 technical support 2. SLA monitoring for service tickets 3. Hardware, software, and network maintenance Responsible for delivering Level 1 technical support via user service tickets (remote, on-site, phone, and e\-mail). Monitor SLA compliance for customer service tickets. Report and investigate bugs, fixes, and updates. Perform maintenance on hardware, software, networks, printers, and other devices. Job Type: Internship Compensation: R$1\.000,00 \- R$1\.500,00 per month Benefits: * Life insurance * Transportation allowance

João Silva
Indeed · HR