




Job Summary: We are looking for passionate and talented individuals to work in customer service, client screening, and support in a dynamic and developmental environment. Key Highlights: 1. Opportunity to grow in a dynamic environment 2. Career development and leadership 3. Focus on results and proactivity **We are seeking passionate and talented people to join our team!** Do you enjoy being challenged and believe that daily challenges drive your growth? If yes, join Mercantil! Here, opportunities for your development and for taking ownership of your career abound — all within one of the **Best Companies to Work for in Minas Gerais**. By joining us, you’ll have the chance to grow in a dynamic environment where your talent will be recognized and encouraged. The fit becomes even better if you have sparkle in your eyes, strong communication skills, proactivity, and, of course, a focus on results! **Grow with us!** **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Customer service; * Client screening; * Support in branch activities. **Requirements and Qualifications** **We seek:** * High school graduates; * Availability to complete a contract of at least 1 year and 4 months (on average); * Availability to work 4 hours daily from 8:00 AM to 12:00 PM; **You’ll stand out if you have:** * Proficiency in Microsoft Office; * A proactive profile and eagerness to learn. **Work Location:** **Divinópolis**/MG (On-site). **Additional Information** **What we offer:** * Transportation allowance; * Career and development opportunities. All positions are also open to persons with disabilities (PCDs). We are the leading ecosystem for the 50+ demographic. With over 80 years of history, our journey is marked by continuous innovation and expansion of services — always centered on technology to deliver an outstanding banking experience. After all, our customers are our reason for being. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ demographic, our bank’s purpose is to deliver a unique experience for this population. This initiative has earned recognition: Mercantil ranks among the Best Companies to Work for in Minas Gerais and stands as the fifth-largest payer of social security benefits in the country. Excellence is also reflected in our consistently high Net Promoter Score (NPS), an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities are extended to persons with disabilities, Black and Indigenous individuals, LGBTQIAPN+ people, individuals aged 50+, women enrolled in domestic violence assistance programs, and other underrepresented groups. We remain committed to building a fair, representative environment with real opportunities for everyone. Join us! If this resonates with you, become part of our team: **\#VEMSERMERCANTIL**


