Description
Job Summary:
We are seeking a proactive and dynamic Operational Supervisor to oversee teams, ensure service quality, and manage operational and administrative routines.
Key Highlights:
1. Supervise operational activities and teams
2. Conduct client visits to ensure service quality
3. Manage work schedules, staffing levels, and field demands
**Position: Operational Supervisor**
**Location:** Glória – Belo Horizonte/MG
**Job Description:**
We are looking for a dynamic and committed professional to serve as an **Operational Supervisor**, responsible for monitoring teams. The ideal candidate should be proactive and comfortable handling administrative and operational routines.
**Responsibilities:**
* Supervise operational activities across contracts under their responsibility;
* Conduct periodic client visits to ensure the quality of services provided;
* Monitor performance indicators and support resolution of operational incidents;
* Manage work schedules, staffing levels, and field demands;
* Prepare and update control spreadsheets and reports;
**Requirements:**
* Proven experience in the operational field;
* Proficiency with **spreadsheets (Excel)**;
* **Willingness to travel**;
* **Driver's license category B**.
Minimum Education Level: High School (Secondary Education)
Desired Education: * High School (Secondary Education)
Driver's License: B
Willingness to travel
* Dental Plan
* Food Basket
* Health Insurance
* Meal Voucher