Customer Service Assistant

Serve customers, provide information or clarify doubts, and record calls. Respond to e\-mails and possess strong communication skills. Compensation:
- Health insurance
- Dental insurance
- Competitive salary

Job Summary: We are seeking a professional to support and continuously improve production processes, planning, organizing, and optimizing industrial operations, as well as communicating with the Japanese headquarters. Key Highlights: 1. Supporting and continuously improving production processes 2. Communicating and translating documents with the Japanese headquarters 3. Contributing to planning and optimization of industrial operations **About the position:** We are seeking a professional to support and continuously improve production processes, contributing to planning, organization, and optimization of industrial operations. Responsibilities include monitoring KPIs, preparing reports, and ensuring standardization of activities. The role also involves communication with the Japanese headquarters, including document translation, participation in meetings, and interfacing with various departments within the company, among other duties related to the position. **Requirements:** * Bachelor's degree in Production Engineering or related field; * Industrial experience preferred; * Fluent Japanese language skills (spoken and written); * Proficiency in Microsoft Office; * Strong planning ability, creativity, focus, communication skills, and proactivity. **Benefits:** * Meals provided at the company; * Transportation; * Meal card; * Medical and dental insurance; * Life insurance; * Profit-sharing bonus. **Working Hours: Monday to Thursday, 7:00 AM to 5:00 PM; Friday, 7:00 AM to 4:00 PM.** Employment Type: Full-time CLT Salary: R$4.000,00 \- R$5.500,00 per month Benefits: * Medical assistance * Dental assistance Work Location: On-site

João Silva
Indeed · HR