Sales Assistant

Description

Job Summary: The employee will be responsible for implementing student acquisition initiatives, delivering consultative service, and supporting students throughout their academic journey, aiming for excellence and engagement. Key Highlights: 1. Consultative service and student relationship management 2. Focus on student acquisition, conversion, and retention 3. Promotion of academic integration and engagement The employee will be responsible for implementing new student acquisition initiatives, delivering consultative service during the enrollment process, and supporting students throughout their academic journey. Focus on service excellence, student experience, engagement, retention, and loyalty, contributing to the institution’s sustainable growth and achievement of commercial and academic goals. Main Responsibilities: Prospect new students through various service and relationship channels. Deliver consultative service, identifying candidates’ needs and presenting the institution’s programs, delivery modes, benefits, and distinguishing features. Manage the enrollment process, ensuring speed, quality, and service excellence. Implement commercial initiatives for acquisition, conversion, and recovery of opportunities. Support students from enrollment onward, facilitating a welcoming integration and guiding them through initial steps at the institution. Conduct orientation activities and provide support for new students’ adaptation. Maintain active communication with students, strengthening relationships and encouraging academic engagement. Identify signs of dissatisfaction or attrition risk, taking preventive action to promote student retention. Requirements: Completed high school (higher education in progress or completed is desirable). Experience in customer service, relationship management, consultative sales, or commercial roles. Proficiency in computer applications and Microsoft Office. Prior experience in educational institutions or educational service is desirable. Competencies: Excellent verbal and written communication skills. Commercial profile with relationship focus. Empathy and receptiveness. Proactivity and initiative. Organization and time management. Negotiation and persuasion skills. Work Regime: CLT employment contract — 44 hours per week (8 hours per day) Monday through Friday: 10:00 AM to 7:00 PM Saturdays: 9:00 AM to 1:00 PM Benefits: Transportation allowance. 80% tuition scholarship. Education assistance up to R$ 100.00. Meal allowance of R$ 180.00. The birthday day off is a corporate benefit granting one paid day off during the month or on the date of your birthday. Gympass (now called Wellhub) is a corporate health and wellness benefit offering employees access to thousands of gyms, studios, personal trainers, and meditation, nutrition, and therapy apps via a single monthly subscription. Salary: R$1.740,00 — R$2.043,33 per month Benefits: * Education assistance * Corporate partnerships and commercial discounts * Transportation allowance Work Location: On-site