We are Tahto, a company with a new business mindset that leverages technology not only to create customer service solutions but also to place humanity at the core of everything we do. We are over 8,000 employees spread across five Brazilian states—people from all backgrounds, cultures, ethnicities, and genders, valued for their unique life stories. To further strengthen this successful team, we seek talents who will help us become a leading company in transforming people’s lives through technological solutions and innovations—always with empathy, care, and quality. If this is your profile and you thrive on challenges and new achievements, join our team! Tahto values its employees’ potential and therefore offers an internal opportunities program designed for those seeking professional growth and development. You could be one of them! We count on your human warmth and imaginative attitude to co-author a new story. Tahto is technology, human warmth, creativity. Tahto is all of us! #soutahto **Responsibilities and Duties** * Remote support for customers and field technicians (during activations), using remote access tools, VSAT and SCPC technologies; * Updating and managing technical documentation related to station information (VSAT or SCPC systems); * Performing other duties associated with the role. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree in Computer Science, Computer Engineering, Systems Analysis and Development, or related fields; * Basic proficiency in Microsoft Office suite; * Intermediate knowledge of satellite technology; * Intermediate knowledge of satellite platforms such as iDirect, Gilat, Comtech, etc.; * Intermediate knowledge of IP communication networks and analysis tools (ping, traceroute, nslookup, etc.); * Basic English proficiency for written and oral interaction with customers and suppliers. **Behavioral Skills:** * Strong ability to follow procedures; * Capacity to adapt and learn new skills; * Good interpersonal and teamwork skills; * Ability to work directly with customers; * Analytical thinking. **Additional Information** Benefits: Childcare allowance per child up to age 5; Special needs child allowance—no age limit; Health and dental insurance; Life insurance; Transportation allowance; Meal and/or food allowance; PPR—Profit Sharing Program; Wellhub (Wellness Platform); Partnerships with diverse companies (educational institutions, language schools, etc.); Benefit eligibility is subject to a set of requirements communicated upon hiring. **WANT TO MAKE A DIFFERENCE? JOIN US!** **CHECK OUT OUR OPEN STAFF, ADMINISTRATIVE, AND EXECUTIVE POSITIONS AND APPLY!**