Relationship Manager

Description

Job Summary: Responsible for developing and implementing customer relationship strategies, managing product and service portfolios, and delivering financial consulting with a focus on profitability and portfolio expansion. Key Highlights: 1. Development and implementation of customer relationship strategies 2. Management of product and service portfolios 3. Financial consulting focused on profitability and customer retention **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM **Level:** Professional **Employment Type:** Tenured \- CLT labor code Responsible for developing and implementing customer relationship strategies, including managing product and service portfolios, supporting business teams and PA-related processes—covering individual (PF), corporate (PJ), and digital customers—through marketing existing portfolio products and services, as well as delivering financial consulting aligned with the cooperative member's needs and the cooperative's results, aiming at profitability and portfolio expansion, while promoting service quality, efficiency, and standardization, meeting established targets, and offering products and services compatible with customer expectations and retention within the assigned area of responsibility. **Requirements:** Bachelor’s degree in Business Administration, or in Technology fields related to Business Administration/Commercial or similar disciplines. Experience in commercial/customer service. Experience in financial institutions. Negotiation of financial products and services. Sales techniques. Knowledge of the financial market/BACEN. ANBIMA certification (CPA\-10 or CPA\-20\). Proficiency in financial mathematics. **Benefits:** Medical assistance, Childcare allowance, Pharmacy allowance, Life insurance, Meal voucher, Transportation voucher