Job Summary: Join a team that is revolutionizing how companies interact with their customers—boosting sales and support through innovation and excellence. Key Highlights: 1. Dynamic environment focused on innovation and growth 2. Revolutionize customer interaction through technology 3. Talent development and organizational culture sustainability We are passionate about innovation and excellence in customer service. We are a company specializing in fiber-optic internet and telephony, connecting people—because that’s what drives us. Our goal is to deliver a unified, optimized experience of speed and service. You will be part of a team revolutionizing how companies interact with their customers. We enhance sales and support, delighting people through our technology—always striving to scale, surprise, and grow. If you’re looking for a dynamic work environment focused on innovation and growth, this is the right place for you! **Responsibilities:** * Conduct and plan training programs (technical, behavioral, and leadership training); * Onboard new employees and managers; * Deliver onboarding sessions and dashboard presentations; * Ensure the structuring and effectiveness of performance evaluation processes; * Support the dissemination and sustainability of the organizational culture by promoting initiatives that reinforce company values and purpose; * Develop actions that strengthen internal communication and foster connection between employees and the organization; * Encourage implementation of diversity and inclusion policies; * Support the department manager with training-related requests. **Mandatory Requirements:** * Completed Bachelor’s degree in Administration, Pedagogy, Human Resources, or related fields; * Intermediate Excel proficiency; * Power BI knowledge; * Experience in training and talent development; * Experience in conflict resolution; * Experience facilitating group dynamics. If you meet these qualifications, join Loviz! Job Type: Full-time CLT Salary: R$2.500,00 – R$3.100,00 per month Benefits: * Health insurance * Dental insurance * Internet allowance * Partnerships and commercial discounts * Life insurance * Meal allowance * Transportation allowance Education: * Completed Bachelor’s degree (Mandatory) Experience: * Training and development (Mandatory) * Group dynamics (Mandatory) Work Location: On-site