Description
Job Summary:
The candidate will be responsible for providing end-user technical support, IT infrastructure maintenance, asset management and documentation, as well as assisting in IT projects.
Key Highlights:
1. Comprehensive technical support (hardware and software)
2. IT infrastructure maintenance and organization
3. Inventory management and procedure documentation
End-User Technical Support (Service Desk)
* Assistance with hardware issues (computers, peripherals, and printers).
* Support for office software (Office Suite, web browsers, e\-mail).
* Configuration of new workstations (OS and basic software installation).
* First-level support for internal systems.
Infrastructure Maintenance
* Technical organization and cleaning of equipment.
* Network cable crimping and rack organization.
* Basic monitoring of network and asset performance (switches and Wi\-Fi).
* Inventory control of supplies (toner cartridges, mice, keyboards).
Asset Management and Documentation
* Maintenance of hardware inventory and software license records.
* Creation and updating of user procedure manuals (FAQs).
* Assistance in manual backup control or verification of automation logs.
Project Support
* Participation in preventive maintenance activities.
* Testing of new solutions or software prior to enterprise-wide implementation.
Compensation: R$1\.100,00 \- R$1\.400,00 per month
Benefits:
* Meal allowance
* Food voucher
* Transportation allowance
Work Location: On-site