At Mercado Libre, we are democratizing commerce, money, and payments across Latin America. Our Fintech business offers, at a regional scale, a comprehensive value proposition aimed at democratizing financial services and meeting the needs of over 60 million users. We provide an online platform that enables merchants to receive electronic sales conducted both within and outside Mercado Libre, as well as a QR code system and Point-of-Sale (POS) devices for physical-world sales. Thus, we empower millions of merchants, entrepreneurs, and professionals to process their transactions securely using more than 50 payment methods across Latin America. We also offer free access to a digital account that allows users to pay, send, and receive money; generate returns; and use cards for purchases or cash withdrawals. Through Mercado Crédito, we provide credit lines tailored to the needs of our service users and to help boost the businesses of sellers on our platform. ### **We have a challenge for those who:** * Thrive with entrepreneurial energy: driven by curiosity, never giving up, and constantly seeking to surpass their own limits. * Give their utmost because they value commitment and dedication in their work. * View change as opportunity and learn from mistakes. * Value excellence and execution as integral to their way of acting. * Foster a positive atmosphere, bringing joy and lightness to the workplace. * Know how to build collaboratively with others and enjoy working in teams. ### **Imagine yourself leading challenging, dynamic, and innovative projects**, responsible for: * Leading high-complexity projects (e.g., AI, OPEX, Regulatory) from conception (Design, MVP, storytelling) through implementation—demonstrating autonomy in decision-making and problem-solving. * Identifying operational and business needs while ensuring impact/benefit measurement. * Mapping and identifying opportunities and synergies across cross-site and cross-product initiatives. * Consolidating and prioritizing Operations teams’ development initiatives, ensuring accurate impact estimation. * Leading high-impact cross-functional projects at MP (e.g., cost optimization, renegotiation of operational SLAs, ad hoc cross-Operations projects, etc.). * Designing, monitoring, and evaluating operational KPIs and SLAs with various partners. * Consolidating and monitoring the OPEX of Operations teams. * Reporting to senior leadership on the status of strategic initiatives (budget, etc.). * Communicating relevant information to diverse stakeholders. Requirements: * Experience in operations planning. * Knowledge of data analysis and performance indicator management. * Prior experience in the payments industry will be considered a plus. We offer you: * The chance to join an entrepreneurial company that loves thinking big and long-term. * The opportunity to take ownership of your professional development in an environment rich with opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with top-tier professionals and experts. * An excellent work environment, equipped with everything you need for a great experience. :) Mercado Libre does not contact candidates offering job opportunities in exchange for monetary payments. All open positions are available on our careers website. If you receive any requests for money, please be cautious.