6094 Call Center Customer Service in Minas Gerais lowest at $26.0+ | ok.com

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Call Center Customer Service in Diamantina

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Call Center Customer Service

Diamantina

Salary

Job Type

Workplace type

Unit

Location:Diamantina

Category:Call Center Customer Service

Assistive Operations Assistant64879932258049120

Assistive Operations Assistant

Do you enjoy a dynamic routine, interacting with people, and seeing everything run smoothly? This Assistive Operations Assistant position is for you. You will work at the heart of operations, ensuring that services are delivered with quality, organization, and agility. You will be part of a team that values collaboration, continuous learning, and full focus on the customer experience. * Support the planning and execution of daily assistive routines; * Perform registrations, updates, and controls in internal systems; * Organize schedules, medical staffing rosters, service workflows, and referrals; * Monitor operational indicators and support report preparation; * Serve internal departments and partners, resolving operational requests; * Assist in contract closing and billing; * Ensure compliance with internal policies and regulatory requirements. Requirements: **Mandatory Requirements:** * Prior experience in operations, medical staffing, customer service, or administrative roles (healthcare, insurance, assistance, or similar); * Completed high school education; technical or undergraduate studies in progress (Administration, Management, Healthcare, or related fields) preferred; * Strong organizational skills, attention to detail, and proficiency in operational routines; * Proficiency in Office/Google Workspace suite, especially Excel/Spreadsheets; * Clear communication, collaborative attitude, and problem-solving focus. **Preferred Qualifications:** * Experience supporting medical staffing management; * Familiarity with assistive management systems or CRM platforms; * Basic understanding of operational indicators (SLA, TMA, call volume, etc.). Benefits What we offer: Check out the benefits we provide so you can work with peace of mind, good health, and quality of life: ✅ Bradesco National Health Plan – No co-payment, enabling you to take care of your health freely with nationwide coverage (after probationary period). Transportation Allowance – We ensure your daily mobility with greater convenience. ️ Meal Allowance of R$ 26.00 per day – Greater flexibility to choose where and how you eat. ️ Bradesco Life Insurance – Enhanced security and peace of mind for you and your family, offering protection across various situations.

State of Minas Gerais, Brazil

Negotiable Salary

SALES REPRESENTATIVE/RECEPTIONIST64861552004737121

SALES REPRESENTATIVE/RECEPTIONIST

**Occupation:** Sales Representative/Sales Consultant R$ **Salary Expectation** Not specified **Number of vacancies** 1 **Working hours** Not specified **Education level** Completed High School (Secondary Education) **City** - MG * R$ **Salary range** Not specified * **Number of vacancies** 1 * **Working hours** Not specified * **Education level** Completed High School (Secondary Education) * **City** + MG Applications for this opportunity are accepted until **12/26/2025** ### **Job description** YES! IDIOMAS has been operating in the market for over 53 years. The Sales Consultant position is strategic for this unit and entails the following responsibilities: Prospecting new students; Enrolling students; Active telephone customer service (telemarketing); Internal and external commercial activities; Negotiating with leads and student guardians; Receiving and assisting students and visitors. ### **Prerequisites** Commercial mindset, focused on goals and results; Not relying solely on fixed salary, understanding commission as a significant part of compensation; Excellent command of the Portuguese language (spoken and written); Competitive profile with healthy ambition for results; Dissatisfaction with low performance, seeking continuous improvement and goal attainment; Ethical conduct, honesty, and professional responsibility; Discipline, focus, and conscientious use of mobile phones during working hours. ### **Benefits** Fixed + variable remuneration, bonuses for achieving targets, performance-based incentives, plus full scholarship for studying another language. Applications for this opportunity are accepted until **12/26/2025** #### **About the company** #### **Location** *Dr. Paulo Japiassu Coelho Avenue, 635 • Cascatinha • 36.033-310 • Juiz de Fora - MG*

State of Minas Gerais, Brazil

Negotiable Salary

Senior Strategy and Profitability Analyst - Mercado Pago64860672168065122

Senior Strategy and Profitability Analyst - Mercado Pago

At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! Our Fintech business offers a comprehensive value proposition across the entire region, aiming to democratize financial services and meet the needs of over 60 million users. We provide an online platform that enables merchants to receive payments for electronic sales—both within and outside Mercado Libre—as well as a QR code system and Point-of-Sale (POS) devices for in-person sales. For millions of businesses, entrepreneurs, and professionals, we enable secure transaction processing via more than 50 payment methods across Latin America. Additionally, we offer free access to a digital account that allows users to pay, send, and receive money; generate income; and use cards for purchases or cash withdrawals. Through Mercado Crédito, we extend credit to meet the needs of the individuals we serve and to empower sellers operating on our platform. **We have a challenge for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive, joyful, and fun work environment. * Know how to collaborate effectively with others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects—and being responsible for: * Conducting in-depth profitability analyses to support decision-making at the user, product, and ecosystem levels. * Proposing, modeling, and evaluating ecosystem-wide initiatives (Fintech, Marketplace, and other fronts) to maximize impact and return on investment. * Ensuring the quality, consistency, and granularity of ecosystem profitability data, segmenting and clustering users based on their monetization potential. * Enhancing profitability KPIs and their key drivers by analyzing historical patterns and building robust, actionable forecasts. * Contributing to strategy and planning processes, collaborating closely with Strategy, Finance, and Product teams. **Requirements:** * Experience in management consulting or complex digital products, with focus on profitability, pricing, revenue management, unit economics, and LTV. * Experience in business modeling and proficiency in quantitative analysis. * Experience with data extraction and manipulation (SQL). * Structured, communicative profile with ability to influence diverse stakeholders. **We offer you:** * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * A chance to take ownership of your development within an environment rich in opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment equipped with everything you need for an outstanding experience. :) Mercado Libre does not contact candidates offering job opportunities in exchange for monetary payments. All open positions are available on our careers website. If you receive any requests for money, please be cautious!

State of Minas Gerais, Brazil

Negotiable Salary

Intern - Tax Department64847813093121123

Intern - Tax Department

We are hiring an Intern for the Tax Department, who will assist with the department’s daily routines. We seek an organized candidate with strong communication skills and a keen interest in developing practical expertise in this field. Key Responsibilities: * Assist in issuing tax invoices; * Support submission of mandatory monthly tax declarations; * Assist in tax closing procedures (DAS, PIS, COFINS, ICMS, ISS, IRPJ). Requirements: * Currently enrolled in Accounting Sciences; * Basic knowledge of Microsoft Office (especially Word and Excel); * Organizational skills, attention to detail, and ability to meet deadlines; * Strong communication skills and proactivity; Benefits: * Internship stipend: BRL 1,518.00 * Remote work model * Birthday day-off; * Position type: Internship, Part-time Position type: Internship Compensation: BRL 1,518.00 per month Benefits: * Remote work

State of Minas Gerais, Brazil

Corporate and Legalization Assistant64847474395778124

Corporate and Legalization Assistant

Handle all routine tasks within the legalization department: Support in company formation and closure; assistance with contractual amendments; issuance and renewal of operating licenses; control and issuance of Negative Certificates; liaison with public agencies when necessary; client reception, follow-up, and organizational assessment; and other duties inherent to the role. Job type: Full-time, permanent CLT employment, remote work Required qualifications: * Experience in an accounting firm; * Currently enrolled in or graduated from a bachelor’s program in Accounting Sciences, Business Administration, Law, or related fields; * Logical analytical ability when facing challenges, strong communication skills, flexibility, and punctuality; * Excellent interpersonal skills; * Teamwork orientation; * Willingness to share ideas and propose solutions. Preferred qualifications: * Prior experience in company formation and closure; * Prior experience in corporate regularization. Job type: Full-time, permanent CLT employment Benefits: * Corporate agreements and commercial discounts; * Remote work; * Meal allowance; * Food voucher. Experience: * Corporate regularization (Mandatory)

State of Minas Gerais, Brazil

Negotiable Salary

Facility Operations Runner, Castelo64845648838530125

Facility Operations Runner, Castelo

**Join Kitchen Central as an Operations Runner!** Want to work in a dynamic environment? As an **Operations Runner**, you’ll ensure smooth delivery order flow within our facility, handle administrative tasks, resolve issues, and deliver top-tier customer service. **About the Role:** * Organize and transport food orders efficiently within our facility to the pickup area for delivery drivers. * Handle administrative tasks, maintain clean facilities, and act as a "problem solver." * Serve as the bridge between Kitchen Central and our partners—restaurants and drivers. **What You’ll Do:** * Be the frontline of our business! * Retrieve orders from kitchens and deliver them to the central processing area. * Provide exceptional service to internal teams, restaurant staff, and app-based delivery drivers. **Qualifications:** * Ability to lift up to 20 kg and climb stairs. * Excellent organizational and multitasking skills. * Capacity to independently resolve problems. * Strong communication skills, both in person and online. * Positive attitude in a fast-paced environment. * Customer service experience, food service background, or experience as a delivery app driver is a plus. **About Kitchen Central:** We’re a technology startup revolutionizing food delivery. Watch a quick video below to learn more about what we do. Join us and help shape the future of food delivery! Follow us on Instagram to learn more about our work, hear customer testimonials, and stay connected! **Apply Now** **Job Type:** Part-time and Full-time **Experience:** Not required **Shift Availability:** We operate 7 days a week, from morning to night—share your availability and we’ll match you with the right shift. **Work Location:** On-site **Benefits:** Meal allowance (VR), Growth opportunities

State of Minas Gerais, Brazil

Negotiable Salary

Young Apprentice64845021835523126

Young Apprentice

Responsibilities Assist with administrative tasks, public service, and document filing. Requirements Currently enrolled in high school Proficiency in Microsoft Office Benefits Transportation allowance Breakfast/afternoon snack Work location: Santa Luzia Job type: Part-time, Apprentice Salary: R$712.98 – R$712.99 per month

State of Minas Gerais, Brazil

Cargo Transport Driver – Trips64844136968963127

Cargo Transport Driver – Trips

**Occupation:** Driver R$ **Salary Expectation** Not specified **Number of vacancies** 1 **Working hours** Not specified **Education level** Completed high school (secondary education) **City** - MG * R$ **Salary range** Not specified * **Number of vacancies** 1 * **Working hours** Not specified * **Education level** Completed high school (secondary education) * **City** + MG Applications for this opportunity are open until **12/23/2025** ### **Job description** Responsibilities: • Travel along assigned routes; • Verify cargo during loading/unloading; • Perform basic vehicle inspections and maintain vehicle condition; • Meet deadlines safely; • Maintain continuous communication with the logistics team. ### **Prerequisites** Valid driver’s license category C or D; Proven experience as a truck driver or in cargo transportation; Availability for travel; Basic knowledge of preventive vehicle maintenance; Good communication skills and responsibility regarding deadlines; Punctuality, organization, and commitment; Prior experience with intercity/interstate routes is desirable. ### **Benefits** Salary: To be determined Benefits: Included (details provided during the selection process) Applications for this opportunity are open until **12/23/2025** #### **About the company** #### **Location** *Rua Coronel Severiano de Rezende, 182 • Centro • 36.240-000 • Santos Dumont – MG*

State of Minas Gerais, Brazil

Negotiable Salary

Customer Service Agent I - Sicoob União Central - PA Gouveia/MG64844130897923128

Customer Service Agent I - Sicoob União Central - PA Gouveia/MG

**Job Description and Responsibilities:** **Work Schedule:** Monday to Friday, from 8:15 a.m. to 5:30 p.m., with a 1-hour and 15-minute lunch break **Level:** Operational **Employment Type:** Permanent – CLT labor code* Provide customer service. * Deliver personalized, high-quality service to members to foster retention and loyalty. * Provide diverse information to members and promote product sales, seeking support from Relationship Managers/PA when necessary, aiming to deliver comprehensive, high-quality service. * Carry out member service routines in accordance with internal rules and procedures, applicable legislation, and current regulations. * Monitor the performance results of the assigned branch and cooperative to understand and support achievement of the Singular’s goals. * Comply with legal requirements and internal policies through active participation in training programs and reporting potential deviations. * Safeguard confidentiality and security of information, and adhere to the Code of Ethics, regulatory provisions, internal policies of the Sicoob Crediminas System, the Central Bank, and other regulatory bodies. * Perform other related duties as required or per instructions from immediate leadership and area-specific procedures. **Requirements:*** Bachelor’s degree completed or in progress in Law, Business Administration, Accounting Sciences, Economics, or related fields PREFERRED* Customer service skills * Familiarity with sales * ANBIMA certification is a plus * Residence in Gouveia/MG **Benefits:** Health insurance, Gym allowance, Daycare allowance, Education allowance, Profit-sharing program, Life insurance, Meal voucher, Transportation voucher

R. Cel. Sica, 558 - Gouveia, MG, 39120-000, Brazil

Negotiable Salary

Security Guard I64845474676099129

Security Guard I

Job Description: Work in the General Services area, performing surveillance duties, controlling personnel movement, recording data on visitors, delivery personnel, and others; monitoring employee departures, inspecting bags, purses, and other items; conducting patrols, identifying and documenting issues, and clocking in at pre-determined locations; serving as a member of the fire brigade, inspecting fire-fighting equipment; recording data on vehicle entries and exits. Fulfill the organization’s mission, principles, values, quality, health and safety policies and standards, and business objectives, demonstrating versatility and self-development, practicing 5S, carrying out related and inherent job duties under the supervision of the immediate superior. Responsibilities and Duties * Conduct surveillance and security of assets, ensuring the protection of people and property. * Monitor internal and external areas, observing suspicious behavior and unauthorized activities. * Control access for visitors and service providers, registering entries and exits. * Maintain constant communication with the security team and other organizational departments. * Prepare reports on incidents or irregularities observed during work. * Conduct periodic patrols throughout the facilities to ensure spatial integrity. * Respond to emergency situations, following company-established procedures. * Maintain security equipment in good working condition. * Assist in preventing acts of vandalism and other occurrences that may compromise security. Requirements and Qualifications * Completed elementary education. * Prior experience in this role. * Knowledge of security and surveillance techniques. * Ability to work rotating shifts. * Strong communication skills. * Keen attention to detail. * Aptitude for teamwork. * Regular participation in security-related training. * Availability to work at various locations. 2512170202551921959

R. Ver. Gustavo Botelho, 19 - Sag Coracao Jesus, Diamantina - MG, 39100-000, Brazil

Negotiable Salary

Virtual Secretary647196348706591210

Virtual Secretary

**VIRTUAL SECRETARY POSITION** **Salary:** R$ 2.000,00 **Work Mode:** Home-office (100%) **Job Responsibilities:** * Respond to messages and schedule online client appointments. * Update the CRM. **Technical Knowledge Required:** CRM Employment Type: Full-time, CLT permanent contract Payment: R$2.000,00 per month Benefits: * Food allowance * Transportation allowance Experience: * Customer service experience (preferred)

State of Minas Gerais, Brazil

Engenheiro de Processo Pleno647394390782731211

Engenheiro de Processo Pleno

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. **JOB SUMMARY** Designs, fabricates, modifies, evaluates and documents molded assemblies, components, and systems to produce or improve company products and facilitate manufacturing operations. Develops data and makes preliminary sketches, lay\-outs and notes required to present design proposals. Researches basic design factors such as ease of manufacture and availability of materials and equipment. Works with other organizations impacted by design development. May perform work in a specific sub\-specialty such as Automation, Mechanical Engineering, Mold Design, or Tooling. Please see addendum for specific sub\-specialty requirements. This description is designed to capture the general elements of Engineering work. **ESSENTIAL DUTIES AND RESPONSIBILITIES** * Design and develops plastic molded sub\-assemblies, components, and packaging as assigned. * Develops and implements changes to product design and/or the manufacturing process to achieve efficiency, quality, and/or cost improvements by participating in new product development programs. * Develops requirement specifications, system concepts, CAD generated machine layouts, detail drawings, BOM’s and budgets. Makes layouts of basic and some complex assemblies and details of parts of devices, mechanisms and structures. * Provides customer product design engineering for economic production; may participate in meetings with customers. * Assesses proper material, tooling, automation and equipment selection. * Works with manufacturing to trouble\-shoot problems, upgrades, retrofits, set\-ups, methods development, and the development of process parameters * Participates in product development meetings and may make recommendations to product design changes to enhance manufacturing and assembly. * May conduct proof of concept experiments and design other testing requirements as needed. * May develop SOP’s, operations and maintenance manuals. * May research new technology or development tools to remain informed of current technology. * Understanding of Lean Six Sigma tools, projects and processes and ability to incorporate these into assigned engineering projects. * Reviews completed projects for accuracy, clarity and completeness. * Supports all company safety and quality programs and initiatives. * May perform other duties and responsibilities as assigned. Engineering Addendum Automation Technical responsibility for design and development of automation requirement specification and systems concepts and installs automation and transfer automation programs to production in a smooth and timely manner. CAD/CAE Technical responsibility for design and production of 2D and 3D representations of plastic injection molded assemblies, components, packaging and products. Mechanical Technical responsibility for a variety of engineering work in planning and design of products, tools, engines, machines and other mechanically functioning equipment and mechanical industrial processes; oversees production, installation, operation, maintenance and repair of such equipment. Materials Technical responsibility for the manipulation of the molecular structure of substances used to create new material for use in products, specifically working with plastics or composites that meet certain mechanical, chemical and electrical requirements. Responsible for determining test and performance requirements. Develops test methodologies and procedures and tests materials as required. Mold Design Technical responsibility for the design and development of molds used to produce plastic assemblies, components and packaging involving environmental, mechanical and thermal limitations. May design and build prototypes. May conduct mold qualifications and validations on new molds using various experiments. Involves robust knowledge of scientific molding methodologies. Packaging Technical responsibility for the design and development of packing materials, shipping containers, etc., for attractive and safe shipping of products under varying conditions of climate and environment, and differing modes of transportation, using lubricants, protective material, and other methods as required Tooling Technical responsibility for designing a broad range of tools, including cutting and forming tools; designs jigs, dies, and fixtures for production or experimental use; resolves design problems related to material characteristics, dimensional tolerances, service requirements, manufacturing procedures and processes and costs. Applies standard mathematical formulas and standard tool engineering data to develop tool configuration and selects standard items for incorporation into tool design. Draws preliminary sketches and prepares layout and detail drawings. Modifies tool designs according to test or production service data to improve tool life or performance. **JOB QUALIFICATIONS** **KNOWLEDGE REQUIREMENTS** * Understands processes and has a basic understanding of various manufacturing techniques * Basic knowledge of engineering theories, design principles and practices, and design evaluation techniques. * Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e\-mail skills required. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e\-mail address; direct phone call from a member of the Jabil team; or direct e\-mail with a jabil.com e\-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e\-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in. **Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.** **Accessibility Accommodation** =============================== If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e\-mail to Always\_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e\-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. \#whereyoubelong

State of Minas Gerais, Brazil

Negotiable Salary

0313/46 - Customer Service/Business Assistant [Diamantina Agency/MG] - Sicredi Raízes RS/SC/MG647391091786271212

0313/46 - Customer Service/Business Assistant [Diamantina Agency/MG] - Sicredi Raízes RS/SC/MG

**Do you want to be part of building a better world at a company where people are at the core and heart of our business? Join Sicredi!** **About this position:** *Provide service to members, identifying the financial solutions that best meet their needs regarding Sicredi’s products and services, through branch platforms and other potential locations, to effectively carry out negotiations aligned with our commercial strategy.* ***Available positions:*** * ***One position for Individual (Retail) Portfolio*** * ***Two positions for Corporate (Business) Portfolio*** *Learn more about our cooperative at:* *https://www.sicredi.com.br/coop/raizes/sobre\-cooperativa/* **Attention:** * **To register, click "Apply for this position" in the top-right corner.** * **Upload a photo and complete your resume with as much information as possible, including all your professional experience and academic background.** **After registration, please monitor messages sent via Gupy—we’ll contact you when opportunities matching your profile arise!** **Responsibilities and duties** ***Your role will be to:*** * Develop business within your member portfolio, acting as a salesperson/consultant by serving and building relationships with members. ***Your responsibilities will include:*** * Implementing the Cooperative’s Commercial Strategy according to the role’s complexity; * Building relationships through visits, at the branch, and via corporate WhatsApp; * Understanding members’ life stages, identifying and addressing their needs, and offering, proposing, and selling optimal solutions aligned with the Cooperative’s commercial strategy; * Prospecting new members and selling products and services; * Achieving primary banking status for members, conducting business that delivers viable results for both the Cooperative and its members; * Ensuring excellence in the member experience; * Managing portfolio demands according to the role’s complexity; * Carrying out social initiatives, as delegated by the branch manager; * Engaging with and actively participating in the community: attending social events, participating in community activities (e.g., soccer matches, community festivals, fairs), joining local organizations—actively engaging and leveraging these opportunities to convert relationships into business. **Requirements and qualifications** * We seek a motivated candidate focused on meeting our members’ needs, demonstrating strong communication skills and charisma; * An active, dynamic, and curious individual seeking personal and professional growth; * Completed or ongoing undergraduate degree in Business Administration, Accounting, Economics, Agronomy, or related fields; * Preferred: experience in financial institutions and/or cooperatives; * CPA 20 certification is desirable; * Knowledge of products and services; familiarity with consultative sales techniques is a plus; * Driver’s license (Class B). **Additional information** We are Sicredi Raízes, a cooperative financial institution! Our operational area covers 109 municipalities across the states of Rio Grande do Sul, Santa Catarina, and Minas Gerais. Currently, we operate 46 branches serving over 80,000 members, supported by a team of more than 450 employees. As a cooperative system, our mission is to value relationships, provide financial solutions that increase income, and contribute to improving the quality of life for our members and society. Together, we make a difference in our communities Learn more about our cooperative at: https://www.sicredi.com.br/coop/raizes/sobre\-cooperativa/ Working at Sicredi offers you: * Market-competitive remuneration; * 14th and 15th-month salaries; * Seniority bonus; * Profit-sharing program (PPR); * Health and dental plans for you and your family (per policy); * Life insurance; * Education allowance (per policy); * Childcare allowance (per policy); * Private pension plan; * Meal and/or food vouchers; * Physical activity support—Wellhub/Gympass; * Telemedicine, tele-nutrition, and telepsychology—Vitta Digital Hospital; * Emotional support and access to therapy—Zenklub; * Transparency: here, you’ll find an environment that values initiative and offers career development opportunities for everyone. **Nice to meet you—we are Sicredi.** Our journey began over 120 years ago as Brazil’s first cooperative financial institution. Today, we continue growing and evolving daily alongside **more than 50,000 employees**. They are the reason we’ve been named the **Best Place to Work**, once again ranking #1 according to Great Place To Work Brasil (GPTW). Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives**—a purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who wish to help build a better world—and we want you on board. **\#JoinSicredi!**

R. Ver. Gustavo Botelho, 19 - Sag Coracao Jesus, Diamantina - MG, 39100-000, Brazil

Negotiable Salary

Gym Internship – Physical Education / Saver Project – Pool Area647023142210581213

Gym Internship – Physical Education / Saver Project – Pool Area

**Pool Instructor – Pratique Fitness Gym** **Location:** several units in Belo Horizonte and surrounding areas **Job Type:** Part-time **Job Description** We are seeking a Pool Instructor to join Pratique Fitness Gym, ensuring excellent service to our students and contributing to a safe and motivating environment. If you are communicative, enjoy interacting with people, and are passionate about aquatic activities, this opportunity is for you! **Responsibilities** * Supervise and guide students during aquatic activities. * Ensure pool safety and proper usage. * Organize materials and equipment used in classes. * Provide courteous, informative, and motivational service to students. * Help maintain discipline and smooth operations within the pool area. * Assist with operational tasks at the unit, as needed. **Requirements** * Strong communication skills and ability to interact effectively with the public. * Responsibility, proactivity, and organizational skills. * Flexible availability. * **Preferred Qualification:** Coursework or experience in aquatic activities. **What We Offer** * A dynamic and collaborative work environment. * Opportunities for professional growth. * Internal training programs. * Gym membership access. **Selection Process:** After submitting your application, we will contact you **via WhatsApp** to schedule an online or in-person interview at +55 31 99068-9104. Job Type: Internship Compensation: BRL 570.66 – BRL 934.39 per month Benefits: * Health insurance * Transportation allowance Selection Question(s): * What mode of transportation would you use to commute to work? Education: * Completed High School (Mandatory)

State of Minas Gerais, Brazil

R$570-934/month

Pharmacist Pharmacist646581758778911214

Pharmacist Pharmacist

We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live fully. We take pride in our history, which is why we do our very best today while never losing sight of tomorrow. If you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in solutions across everything you do, join our team of Giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We maintain an excellent organizational climate, with engaged people committed to delivering outstanding results—as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Blood pressure measurement – hypertension; * Blood glucose measurement – diabetes; * Cholesterol measurement; * Administration of injectables; * Medication review; * Self-care support; * Immunization; * Smoking cessation follow-up; * Weight loss follow-up; * Use of company administrative/financial tools such as ERP and SNGPC; * Training store operators on the company’s service standards and technical pharmaceutical guidance; * Management of pharmaceutical regulatory technical procedures at the pharmacy. **Requirements and Qualifications** * Completed undergraduate degree in Pharmacy; * Experience in customer service within retail stores; * Knowledge of analysis and interpretation of service and sales performance metrics and indicators; * Proficiency in customer service and sales techniques. WHAT COULD BE A DIFFERENTIATOR? * Experience managing customer service/sales teams; * Courses, training, or specializations in pharmaceutical/clinical care and assistance. **Additional Information** BENEFITS: * Transportation allowance; * Health insurance plan (eligibility based on location and position); * Dental plan (voluntary enrollment); * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training – Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership program (Epharma), with payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos and Extrafarma Pharmacy Chains**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in every state across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human-centered values**, **results-driven excellence**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy chain. Our business model focuses on selling products and services dedicated to our customers’ health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We strive to be more than just a pharmacy chain—we aim to become an **integrated health hub**. Accordingly, since 2016, we have implemented Clinic Farma: a pharmaceutical clinic where our customers receive personalized treatment follow-up in equipped, comfortable consultation rooms. Today, we are over 25,000 Giants united by a shared purpose: ensuring access to quality healthcare across Brazil so that more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.

State of Minas Gerais, Brazil

Negotiable Salary

Creative Recruiter645565594315531215

Creative Recruiter

**Darkroom** is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world\-class talent building something remarkable.We believe in **autonomy with accountability**, **truth over comfort**, and **outcomes over optics**. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here. We are seeking a highly motivated and insightful Creative Recruiter to own the full lifecycle of recruitment for our agency. You are not just filling roles; you are a curator of talent, responsible for finding and attracting the unique individuals who will define the future of our creative work. You understand the nuances between a good designer and a great one, and you know how to sell the magic of agency life to the best in the business. **Key Responsibilities:** * **Full\-Cycle Recruitment:** Manage the entire hiring process for a variety of creative and strategic roles, including but not limited to: Graphic Designers, Art Directors, Copywriters, UX/UI Designers, Creative Directors, Strategists, and Project Managers. * **Talent Sourcing \& Pipelining:** Proactively build and maintain a robust pipeline of passive and active creative talent using innovative sourcing strategies. * **Candidate Assessment:** Expertly review portfolios and creative work, assessing not just technical skill but also conceptual thinking, aesthetic alignment, and creative problem\-solving. * **Stakeholder Partnership:** Collaborate closely with department heads, Creative Directors, and hiring managers to deeply understand team needs, project requirements, and team culture. * **Candidate Experience:** Create an exceptional and engaging candidate journey from first contact to final offer, ensuring every candidate feels valued and gains a true sense of our agency culture. * **Employer Branding:** Act as a brand ambassador for our agency. You will craft compelling job descriptions and communication that authentically reflects our creative voice and mission. * **Market Intelligence:** Stay ahead of the curve on creative industry trends, salary benchmarks, and the competitive landscape to provide valuable insights to leadership. **Our Hiring Process and Compensation:**The hiring process for this position typically follows three stages; phone screen, hiring manager, and Executive calls. **Equal Opportunity Statement** Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

State of Minas Gerais, Brazil

Negotiable Salary

PROFESSIONAL TRAINING INSTRUCTOR - ELECTRICAL AND ELECTRONICS645267227946271216

PROFESSIONAL TRAINING INSTRUCTOR - ELECTRICAL AND ELECTRONICS

**Main activities:** Promote and evaluate students' study and learning through practical and theoretical classes, in person and remotely; Ensure the proper use of facilities, materials, machines and equipment used for didactic and technological purposes; Participate in the development, planning and execution of educational projects; Conduct research in the field to generate knowledge and improve professional practices. **Requirements:** Bachelor's degree in Electrical Engineering, Control and Automation Engineering, or Technician in the Electrical field; Experience with design, installation or maintenance of building electrical systems or industrial area; Teaching experience will be a differentiator; Desirable driver's license category B; Availability for travel is required. **Information:** Fixed-term opportunity: 12 months Workload: 40 hours per week – 08:00 to 17:00 Salary of R$ 4,648.00 + benefits: Meal allowance or food voucher (R$37.00 per working day for workload equal to or above 4 hours/day, R$18.50 per working day for workload less than 4 hours/day), medical assistance, dental assistance, childcare allowance, private pension, transportation voucher, profit sharing program, wellness program and development opportunities (scholarship for SENAI courses). Job type: Permanent CLT, Temporary Contract duration: 12 months Pay: R$4,648.00 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Profit sharing * Private pension * Life insurance * Meal voucher * Transportation voucher

State of Minas Gerais, Brazil

TELEDIGIFONISTA - INTERMITENTE - IT07645232310794251217

TELEDIGIFONISTA - INTERMITENTE - IT07

**Position on call to cover vacations, absences, medical certificates, general absences.** Schedule: 6x1 shift On-call time from 1:00 PM to 7:00 PM Main activities and responsibilities: * Assist customers who contact the center for clarification of questions about company products and services; * Make calls when necessary; * Fill out control spreadsheets for calls made and received; * Redirect incoming calls to the appropriate departments, when necessary. Prerequisites * High school diploma (mandatory); * Experience in the field as a Telephone Operator or Telemarketing Operator is a plus - (6 months); * Proficiency in Microsoft Office Suite, especially Excel and Word (basic level); * Good written and oral communication skills; Skills * Ability to adapt quickly when dealing with customers of diverse profiles; * Be a good listener to understand customer needs; * Collaborative mindset to assist coworkers in resolving critical situations. **Workplace:** CESAMA Call Center - Av. Getúlio Vargas, 1001 - Centro Juiz de Fora - MG Job type: Full-time CLT Pay: R$15.60 per hour Benefits: * Life insurance * Meal allowance * Transportation allowance

State of Minas Gerais, Brazil

Senior Data and Analytics Analyst at Individuals - Mercado Pago643835560085791218

Senior Data and Analytics Analyst at Individuals - Mercado Pago

At Mercado Livre we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! Our Fintech business offers the entire region a comprehensive value proposition aimed at democratizing financial services and meeting the needs of more than 60 million users. We provide an online platform that enables receiving payments from electronic sales, both within and outside Mercado Livre, as well as a QR code system and Point devices for in-person transactions. For millions of businesses, entrepreneurs, and professionals, we offer the ability to securely process their operations through more than 50 payment methods across Latin America. Additionally, we provide free access to a digital account that allows users to pay, send and receive money, generate income, and use cards for purchases or cash withdrawals. Through Mercado Crédito, we grant credit to meet the needs of the people we serve and boost the businesses of those selling on our platform. **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never give up, and are focused on surpassing their own limits. * Give their best because they love working with commitment and dedication. * Embrace change as an opportunity and learn from their mistakes. * Excellence and execution are essential in the way they do things. * Promote a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Building, maintaining, and optimizing data pipelines, ensuring data quality, integrity, and availability to support strategic decision-making; * Conducting in-depth analyses and transformations on large volumes of data to generate relevant business insights, contributing to the growth and profitability of Mercado Pago Brazil; * Acting as a bridge between technical teams and business areas, translating business needs and hypotheses into feasible analytical solutions; * Developing and proposing analytical models and dashboards, facilitating KPI tracking and identifying improvement opportunities within the fintech and financial services context; * Implementing best practices in data governance and process automation to promote operational efficiency; * Collaborating with multidisciplinary teams (business, product, engineering) to identify opportunities and propose innovative solutions, especially leveraging Artificial Intelligence and new data analysis technologies; * Supporting the evolution of data architecture and fostering a data-driven culture within the team and organization; * Staying updated on market trends, analytical tools, and data best practices, sharing knowledge with the team. **Requirements:** * Minimum of 2 years of experience working in startups, technology companies, big techs, or consulting firms—focused on data projects, preferably within the fintech sector; * Proven experience building, maintaining, and optimizing database pipelines/logic, especially handling large data volumes; * Strong proficiency in SQL, capable of writing complex queries, data modeling, and process optimization; * Genuine interest in discussing business problems, connecting technical analyses to the company’s strategic challenges; * Sharp analytical skills, with ease in interpreting data, identifying patterns, and translating findings into practical business recommendations; * Strong communication and collaboration skills with non-technical areas, acting as a facilitator between technology and business; * Knowledge of programming tools and languages such as Python (or equivalents) will be considered a plus; * Entrepreneurial mindset, proactive, and motivated by dynamic environments, rapid changes, and challenging projects; * Experience working on projects involving Machine Learning solutions for business will be a differentiator; * Experience with Tableau or Looker is a plus. **We offer you:** * Being part of an entrepreneurial company where we love thinking big and long-term. * Taking ownership of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning as a team alongside outstanding professionals and experts. * An excellent work environment with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering opportunities in exchange for money. All open positions are available on our careers website. If you receive any requests for payment, please be cautious!

State of Minas Gerais, Brazil

Negotiable Salary

Investor Relations Manager643835560258571219

Investor Relations Manager

At Mercado Libre we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! The Investor Relations team is the bridge between Mercado Libre and the financial market, serving as the primary point of contact for shareholders and investors. This requires a deep understanding of all MELI businesses to effectively communicate our strategy and how we are capitalizing on the numerous growth opportunities ahead. Therefore, we hold a privileged position with a 360-degree view of MELI. We work closely with the company’s senior management to lead communications with the financial market on their behalf. Our greatest passion is talking about the largest and most innovative company in Latin America! **We have a challenge for people who:** * Thrive on entrepreneurial energy: driven by curiosity, never give up, and are focused on surpassing their own limits. * Give their best because they love working with commitment and dedication. * Embrace change as an opportunity and learn from their mistakes. * Excellence and execution are fundamental in the way they work. * Promote a positive atmosphere, joy, and fun. * Know how to build with others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Leading conversations with a group of shareholders, investors, and "sell\-side" analysts to address their questions. * Participating in our efforts to attract new investors from global funds and regions such as Middle East and Asia into our investor base. * Analyzing quarterly financial results and crafting the narrative to be presented to the financial market. * Preparing earnings materials, including our letter to shareholders, quarterly presentation, and product launch videos. * Collaborating with the Public Relations and Public Financial Reporting teams, who are our key stakeholders in the quarterly results disclosure process. **Requirements:** * Experience in strategic planning, strategic consulting, or financial markets (buy\-side, sell\-side, or IB). * Knowledge of accounting and financial statements, including balance sheets, cash flow, and P\&L. * Fluent English; intermediate or advanced Spanish is a plus. * Completed undergraduate degree. **We offer you:** * To be part of an entrepreneurial company where we love thinking big and long-term. * Being the protagonist of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning in teams alongside outstanding professionals and experts. * An excellent work environment with everything you need to have a great experience. :) Mercado Libre does not contact candidates offering job opportunities in exchange for payment. All open positions are available on our careers website. If you receive any requests for money, please be cautious!

State of Minas Gerais, Brazil

Negotiable Salary

Senior Corporate Strategy Analyst for Mercado Pago643835559911701220

Senior Corporate Strategy Analyst for Mercado Pago

At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! The Corporate Development & Strategy team provides support to MELI's business units in defining their strategies and developing new businesses, strategic alliances, acquisitions, and investments in startups. **We have a challenge for people who:** * Thrive with entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their best because they love working with commitment and dedication. * Embrace change as an opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy working as a team. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Monitoring the technology industry and identifying relevant trends for Mercado Pago (across all countries), both short-term and long-term. * Maintaining a strategic and up-to-date market perspective and supporting decision-making based on this outlook; experience in asset investment banking is a differentiating factor. * Specializing in relevant topics through market intelligence, understanding customer needs (individuals and sellers), and tracking industry movements. * Working on high-impact strategic projects for Mercado Livre and Mercado Pago. * Investigating hypotheses to answer key questions for the business unit, using public information research, quantitative analysis of external data, expert interviews, and user surveys. * Translating analyses and insights into clear, concise documents/workshops, presented to Mercado Livre and Mercado Pago business units. **Requirements:** * Bachelor’s degree in Business Administration, Economics, or Engineering. * Proficiency in English and Spanish is desirable. * Prior experience in Investment Banks, Consulting, Fintechs, or Acquirers. * Previous experience in investment banking, strategic consulting, corporate strategy, or strategic planning is a desired requirement. * Stay updated on financial and technology market trends. **We offer you:** * Being part of an entrepreneurial company where we love thinking big and long-term. * Taking ownership of your development within an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning as a team alongside outstanding professionals and experts. * An excellent work environment with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering opportunities in exchange for payment. All open positions are available on our careers website. If you receive any requests for money, please be cautious!

State of Minas Gerais, Brazil

Negotiable Salary

Senior Commercial Intelligence Analyst - Mercado Pago643835560422421221

Senior Commercial Intelligence Analyst - Mercado Pago

At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! Our Fintech business offers the entire region a comprehensive value proposition aimed at democratizing financial services and meeting the needs of over 60 million users. We provide an online platform that enables receiving payments for electronic sales, both within and outside Mercado Livre, as well as a QR code system and Point devices for in-person transactions. For millions of businesses, entrepreneurs, and professionals, we offer the ability to securely process their operations through more than 50 payment methods across Latin America. Additionally, we provide free access to a digital account that allows users to pay, send and receive money, generate income, and use cards for purchases or cash withdrawals. Through Mercado Crédito, we offer credit solutions to meet the needs of the people we serve and empower the businesses selling on our platform. **We have a challenge for people who:** * Thrive on entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their best because they love working with commitment and dedication. * Embrace change as an opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build with others and enjoy working in teams. Imagine working on challenging, dynamic, and innovative projects and **being responsible for:** * Leading the formulation of high-impact strategies and supporting new Seller acquisition channels in developing their medium- and long-term plans. * Generating insights through robust data analysis, developing recommendations that guide user acquisition, activation, and monetization levers. * Structuring routine client portfolio monitoring and leading projects focused on understanding and maximizing base profitability. * Conducting strategic analyses to enhance channel positioning and performance, providing data for more effective approaches. * Acting as a Business Partner, serving as the strategic link between acquisition channels and partner areas (such as Pricing, Finance, and Products) to ensure goal alignment. **Requirements:** * Hold a completed bachelor’s degree in Engineering, Economics, Business Administration, or related fields. * Have experience in strategic analysis, preferably focused on customer base growth and profitability. * Experience handling and modeling large datasets using market tools (Sheets, Excel, Tableau, Looker, etc.) and strong SQL proficiency. * Previous experience in strategic consulting or corporate strategy; knowledge of the payments industry, its key players, and main products is desirable. **We offer you:** * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * Being the protagonist of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning with a team of outstanding professionals and experts. * An excellent work environment with everything you need to have a great experience. Mercado Livre does not contact candidates offering job opportunities in exchange for money. You can access all open positions directly through our careers website. If you receive any requests for payment, please be cautious!

State of Minas Gerais, Brazil

Negotiable Salary

Farming Channels Specialist - Mercado Pago643831775262731222

Farming Channels Specialist - Mercado Pago

At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! Our Fintech business offers the entire region a comprehensive value proposition aimed at democratizing financial services and meeting the needs of over 60 million users. We provide an online platform that enables receiving payments from electronic sales, both within and outside Mercado Libre, along with a QR code system and Point devices for in-person transactions. For millions of merchants, entrepreneurs, and professionals, we offer the ability to securely process their operations through more than 50 payment methods across Latin America. Additionally, we provide free access to a digital account that allows users to pay, send and receive money, generate income, and use cards for purchases or cash withdrawals. Through Mercado Crédito, we grant credit to meet the needs of our customers and boost the businesses of those selling on our platform. **We have a challenge for people who:** * Thrive on entrepreneurial energy, driven by curiosity, never give up, and are focused on surpassing their own limits. * Give their best because they love working with commitment and dedication. * Embrace change as an opportunity and learn from their mistakes. * Strive for excellence in execution as a way of getting things done. * Foster an inclusive environment and positive atmosphere for both Meli employees and the business. * Know how to build together with others and enjoy working as a team. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Monitoring performance, satisfaction, revenue, and profitability indicators. Developing the Remote Farming Channel, composed of retention, reactivation, cross-sell, and upsell teams, to achieve channel goals and objectives; * Leading negotiations with BPO companies, establishing relationships with suppliers, and managing team leadership and operations; * Managing the Remote Farming Channel and overseeing the structuring of the customer service model (voice, chat, social media, and back office), ensuring KPI delivery, aiming for high performance and increased NPS (Net Promoter Score), as well as implementing digital development in customer relationships; * Designing processes and anti-churn controls, including relationship frameworks and retention actions using predictive models, increasing retention/reactivation rates and upsell; * Creating strategies, guidelines, and projects to optimize company results regarding churn, sales, and customer satisfaction. **Requirements:** * Intermediate knowledge of SQL; * Experience managing BPOs and/or retention call centers; * Completed undergraduate degree; * Strong negotiation and partnership management skills. **We offer you:** * Being part of an entrepreneurial company where we love thinking big and long-term. * Taking ownership of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning as a team alongside outstanding professionals and experts. * Experiencing an excellent work environment, with everything needed to enjoy the great experience of working at a company consistently recognized as a Great Place to Work across multiple categories. Mercado Libre never contacts candidates offering job opportunities in exchange for monetary payments. All open positions are available on our careers website. If you receive any requests for money, please be cautious!

State of Minas Gerais, Brazil

Negotiable Salary

Analista Pleno de RTA / WFM PL - Customer Experience643831770251531223

Analista Pleno de RTA / WFM PL - Customer Experience

At Mercado Livre, we are democratizing commerce and financial services to transform people's lives in Latin America. Be part of this purpose! In Customer Experience, we inspire trust in the people who use our platform by creating extraordinary experiences. We establish an emotional connection in every interaction, offering solutions and exceeding expectations through various customer service channels. To achieve this, we plan our operational capacity, design service models, monitor performance, and manage knowledge across our teams. Make a positive impact on the experiences of millions of people while learning in the world of e\-commerce and fintech within a challenging and fun work environment! **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never give up, and are focused on surpassing their own limits. * Give their best because they love working with commitment and dedication. * Embrace change as an opportunity and learn from their mistakes. * Excellence and execution are essential in the way they do things. * Promote a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Monitoring real-time operational performance, triggering action plans for any deviations in occupancy, inbound and outbound flows, or adherence to hourly schedules. * Operating monitoring tools and systems (BI, dashboards, WFM systems), analyzing metrics such as occupancy, calls received and made, logged headcount, TMO, and schedule adherence. * Preparing and sending daily and weekly analyses and reports in the MELI/RTA BR standard, detailing diagnosis, root cause, action plan, responsible parties, deadlines, status, and results using the "Occupancy Traffic Light" system. * Triggering and adjusting real-time contingencies such as time banks, overtime, shift swaps, and emergency schedule changes, respecting contractual limits. * Providing evidence and documentation of logs, actions, replanning, and results to ensure full transparency of variations to operations and audit teams. **Requirements:** * Experience operating real-time monitoring panels and systems (BI, dashboards, WFM systems). * Knowledge of Google Sheets, Docs, BigQuery, database structures, and report creation. * Solid understanding of key call center metrics (occupancy, TMO, productive time, adherence to hourly schedules). * Demonstrated experience applying diagnostic and action methodologies for managing operational gaps (e.g., root cause analysis, PDCA, Sigma, 5 Whys). * Focus on efficiency and innovation, with the ability to propose or use AI tools to optimize reporting and monitoring. **We offer you:** * Being part of an entrepreneurial company where we love thinking big and long-term. * Being the protagonist of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning as a team alongside excellent professionals and experts. * An outstanding work environment with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering opportunities in exchange for monetary payments. You can access all open positions on our careers website. If you receive any requests for money, be suspicious!

State of Minas Gerais, Brazil

Negotiable Salary

Customer Service Representative - Customer Experience643831770080011224

Customer Service Representative - Customer Experience

At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this mission! In Customer Experience, we inspire trust in the people using our platform by delivering extraordinary experiences. We establish an emotional connection with every interaction, offering solutions and exceeding expectations through multiple customer service channels. To achieve this, we plan our operational capacity, design service models, monitor performance, and manage our teams' knowledge. Make a positive impact on the experiences of millions of people while learning from the world of e-commerce and fintech in a challenging and fun work environment! **We have opportunities for people who:** * Demonstrate entrepreneurial energy, are driven by curiosity, never give up, and focus on surpassing their own limits. * Give their best because they love working with commitment and dedication. * Embrace change as an opportunity and learn from their mistakes. * Pursue excellence in execution as their way of getting things done. * Foster an inclusive environment and positive atmosphere both for employees at Meli and for the business. * Know how to collaborate effectively with others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Delivering excellent customer service experiences to our users by answering their questions and inquiries via phone, email, or chat. * Achieving quality targets, adding value for the people we serve. * Communicating improvement opportunities identified in operations by site users to optimize the platform experience. **Requirements:** * Completed or currently pursuing a Bachelor's degree. * Experience with email, customer service systems, and video conferencing tools such as Meet; prior experience in customer service, call centers, or administrative roles is desirable. **What we offer:** * Being part of an entrepreneurial company where we love thinking big and long-term. * Taking ownership of your development within an environment full of opportunities, learning, growth, expansion, and challenging projects. * Sharing and learning as part of a team with outstanding professionals and experts. * An excellent work environment with everything you need to enjoy a great experience. :) Mercado Libre does not contact candidates offering job opportunities in exchange for payment. All open positions are available on our careers website. If you receive any requests for money, please be cautious!

State of Minas Gerais, Brazil

Negotiable Salary

TIRES SALES REPRESENTATIVE643124178350101225

TIRES SALES REPRESENTATIVE

**Job Description** Rio Claro Pneus, a leading company in the tire sales and service industry, is seeking a **Tires Sales Representative** to join our team. We are looking for a dynamic and proactive sales professional to become part of our team. The ideal candidate will be responsible for providing tire and service solutions to our customers, ensuring a satisfying purchasing experience focused on vehicle quality and safety. If you have sales experience, enjoy working with targets, and are interested in the automotive sector, this opportunity is for you! **Responsibilities:** * Provide personalized customer service by identifying client needs and recommending the most suitable tires and services; * Present and sell tires from various brands and models, providing technical information about each product; * Advise customers on the importance of preventive tire maintenance and necessary care; * Manage tire inventory, performing control and restocking as needed; * Monitor the entire sales process, from negotiation to order completion; * Prepare quotes, generate orders, and process payments; * Stay updated on new products and market trends in the tire industry; * Work toward sales targets and ensure achievement of established goals; * Maintain organization and cleanliness of the sales and product display area. **Requirements:** * Previous sales experience, preferably in the automotive sector (desirable); * Basic knowledge of tires and automotive accessories (desirable); * Strong communication and negotiation skills; * Ability to work with targets and performance metrics; * Proactive, responsible, and committed to high-quality customer service; * Teamwork skills and professional demeanor; * Availability to work flexible hours (if necessary). **We Offer:** * Fixed salary + sales commission; * Transportation allowance or fuel assistance; * Meal allowance; * Opportunities for professional growth and development; * Collaborative and dynamic work environment. **About Rio Claro Pneus** **Rio Claro Pneus** is an established player in the national market, specializing in the sale of high\-quality tires, maintenance services, and fleet solutions. With extensive experience in the automotive sector, the company provides its customers with products and services tailored to a wide range of needs, whether for passenger vehicles, heavy-duty trucks, or industrial machinery. Job type: Full\-time, Permanent CLT contract Pay: R$2\.000,00 \- R$2\.500,00 per month Benefits: * Health insurance * Fuel allowance * Commercial partnerships and discounts * Transportation allowance

State of Minas Gerais, Brazil

R$2,000-2,500/month

Optical Manager642699428719391226

Optical Manager

**Occupation:** Salesperson/Sales Consultant R$ **Salary expectation** R$ 2,000.00 **Number of vacancies** 1 **Working hours** Not informed **Education level** Completed High School (Secondary Education) **City** - MG * R$ **Salary range** R$ 2,000.00 * **Number of vacancies** 1 * **Working hours** Not informed * **Education level** Completed High School (Secondary Education) * **City** + MG Applications for this opportunity are open until **04/11/2025** ### **Job Description** We are looking for an Optical Manager to fully manage a unit, ensuring the team's good performance, achievement of sales targets, and high-quality customer service. The candidate will be responsible for providing technical support to the team in more complex sales and maintaining excellence in customer service, focusing on results and customer retention. Main responsibilities: Manage and monitor the sales team's performance; Provide technical support to the team, especially regarding more complex products (lenses and brands such as Zeiss and Essilor); Ensure store organization and smooth operation; Monitor performance indicators and propose improvement actions; Guarantee consultative and high-quality customer service. ### **Prerequisites** Education: Completed High School (Optician Technician qualification will be considered a plus); Experience: Previous experience in leadership roles and managing sales teams; Desired knowledge: Optical products, lenses, and industry technologies; ### **Benefits** 40% of salary as trust position allowance; 2.5% commission on the store's total sales; Average weekly bonus of R$ 400/month; Meal allowance of R$ 20.00 per workday; Dental plan. ### **Notes** \- Location: Central region of Juiz de Fora – MG \- Schedule: Monday to Friday, from 8:00 AM to 6:00 PM, and Saturdays from 8:00 AM to 12:00 PM \- Interested in the opportunity? Apply now! Applications for this opportunity are open until **04/11/2025** #### **About the company** We are a company dedicated to people. Development programs, training, professional mapping and placement, recruitment and selection, talent development and retention are the objectives of our work. #### **Location** *Rua Ataliba de Barros, 182 • Lj 108 • São Mateus • 36,025-275 • Juiz de Fora - MG*

State of Minas Gerais, Brazil

TIRES SALESPERSON641874298301471227

TIRES SALESPERSON

**Job Description** Rio Claro Pneus, a leading company in the tire sales and service industry, is seeking a **Tires Salesperson** to join our team. We are looking for a dynamic and proactive sales professional to become part of our team. The candidate will be responsible for offering tire solutions and services to our customers, ensuring a satisfying purchasing experience focused on vehicle quality and safety. If you have sales experience, enjoy working with targets, and are interested in the automotive sector, this opportunity is for you! **Responsibilities:** * Provide personalized customer service, identifying client needs and recommending the most suitable tires and services; * Present and sell tires from various brands and models, providing technical information about each product; * Advise customers on the importance of preventive tire maintenance and necessary care; * Manage tire inventory, performing control and restocking as needed; * Monitor the sales process from negotiation to order closure; * Prepare quotes, generate orders, and process payments; * Stay updated on new products and market launches; * Work toward sales targets and ensure achievement of established goals; * Maintain organization and cleanliness of the sales and product display area. **Requirements:** * Previous sales experience, preferably in the automotive sector (desirable); * Basic knowledge of tires and automotive accessories (desirable); * Strong communication and negotiation skills; * Ability to work with targets and results; * Proactive attitude, responsibility, and commitment to service quality; * Teamwork ability and professional demeanor; * Availability to work flexible hours (if necessary). **We Offer:** * Fixed salary \+ sales commission; * Transportation allowance or fuel assistance; * Meal allowance; * Opportunities for professional growth and development; * Collaborative and dynamic work environment. **About Rio Claro Pneus** **Rio Claro Pneus** is an established player in the national market, specializing in high\-quality tire sales, maintenance services, and fleet solutions. With extensive experience in the automotive sector, the company provides its customers with products and services that meet a wide range of needs, whether for passenger vehicles, heavy trucks, or industrial machinery. Job type: Full\-time, Permanent CLT contract Pay: R$2\.000,00 \- R$2\.500,00 per month Benefits: * Health insurance * Fuel allowance * Commercial partnerships and discounts * Transportation allowance

State of Minas Gerais, Brazil

R$2,000-2,500/month

Cashflow & Invoicing Assistant641505597655061228

Cashflow & Invoicing Assistant

### **About Darkroom** Darkroom is a technology\-driven growth marketing firm focused on growth\-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients. Our team has been responsible for billions of dollars in trackable revenue across the various e\-commerce marketplace, direct\-to\-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high\-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability. What started as a boutique design agency evolved into one of the fastest\-growing private companies in America (Inc. 5000\), one of the most successful results\-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders’ contribution in Marketing \& Advertising (Forbes). ### **About the Role** The Cashflow \& Invoicing Assistant will support the Junior Manager in managing monthly invoicing, client payments, and cashflow tracking. This role ensures that invoices are prepared accurately, delivered on time, and appropriately followed up on. The position plays a key role in maintaining smooth financial operations. ***This is a fully remote role supporting a team in EST time zone.*** ### **What You'll Do:** * **Invoice Preparation** * Collaborate with the Junior Manager to prepare and review the monthly invoice sheet for all clients. * Ensure invoice details (amounts, due dates, client information) are accurate before submission. * **Invoice Submission** * Send finalized invoices through QuickBooks each billing cycle. * Track and confirm the successful delivery of invoices. * **Payment Processing** * Run ACH payments in QuickBooks as payments become due. * Maintain accurate records of all received payments. * **Collections Monitoring** * Monitor client accounts to ensure timely payments. * Immediately notify the Junior Manager of late or missed payments. * Assist in drafting payment reminders, when needed. * **Reporting** * Reports directly to the Junior Manager. * Provides daily updates on: Invoicing status, Outstanding payments, General cashflow overview ### **You should apply if this sounds like you:** * 3\-5 years of finance, accounting, bookkeeping, or other relevant roles. * Experience working independently or on smaller and nimble finance teams. * Experience working with marketing services or agencies or a service based industry is a plus. * Intimately familiar with tools such as Quickbooks Online, Bill.com, Ramp.com, Excel, etc. * Excellent verbal and written communication, with the ability to effectively and confidently communicate with external and internal stakeholders. * A self\-starter who enjoys working within a close\-knit team environment. * Possesses superior organizational skills, attention to detail, sound judgment, tact, initiative, drive, and takes ownership of the role. **Working at Darkroom** Darkroom is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world\-class talent building something remarkable. We believe in **autonomy with accountability**, **truth over comfort**, and **outcomes over optics**. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here. * Location, location, (or no) location: Remote\-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona! * Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work\-life balance. * Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross\-functional collaboration. **Equal Opportunity Statement** Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

State of Minas Gerais, Brazil

Negotiable Salary

Real Estate Cold Caller (Brazil)641472033634581229

Real Estate Cold Caller (Brazil)

We are seeking a motivated and enthusiastic Real Estate Cold Caller, currently based in Latin America, to join our client’s team on a full\-time basis. In this role, you will be responsible for reaching out to potential clients, introducing our products/services, and setting appointments for our sales professionals. Your primary goal will be to generate leads and contribute to our sales pipeline. Qualifications * A minimum of 3 years of experience in a call center sales environment * A minimum of 3 years of experience with cold calling, handling objections, CRM tools * A minimum of 1 year of experience with Smarter Contact, Readymode, Podio, and Slack * A minimum of 3 years of experience working with Real Estate companies using fluent English with neutral accent and a professional tone Job Responsibilities * Generate a minimum of 8\-12 leads per day via live transfers to an acquisition specialist. * Follow up with potential clients via prewritten emails. * Enter all activities and data into HubSpot CRM. * Update notes and move deals through various stages within the CRM. * Set up phone appointments for potential clients to speak with our sales professionals. * Achieve 500\-600 outbound calls per day. **Requirements:** * Strong communication skills, both verbal and written. * Familiarity with CRM software, preferably HubSpot. * Ability to follow scripts and prewritten email templates effectively. * Excellent organizational skills and attention to detail. * Goal\-oriented with a strong desire to achieve and exceed targets. * Previous experience in a similar role is a plus but not required. **Minimum Technical and Work Environment Requirements:****Internet Connection:** * Primary internet connection with a minimum speed of 15 Mbps. * Backup internet connection with at least 10 Mbps. * Backup connection must be capable of supporting work during a power outage. **Primary Device:** * Minimum Technical and Work Environment Requirements: * Internet Connection: * Primary internet connection with a minimum speed of 15 Mbps. * Backup internet connection with at least 10 Mbps. * Backup connection must be capable of supporting work during a power outage. * Primary Device: * Desktop or laptop equipped with at least: * Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. * A minimum of 8 GB RAM. * Backup Device: * Must meet or exceed the performance of an Intel Core i3 processor. * Must be functional during power interruptions. * A functioning webcam. * A noise\-canceling USB headset. * A quiet, dedicated home office space. * Peripherals and Workspace: A smartphone for communication and verification purposes. **Benefits:** * Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. * Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. * Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. * Fast\-Paced Thrills: Thrive in a high\-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. * Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. * Work\-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work\-life integration to perform at your best.

State of Minas Gerais, Brazil

Negotiable Salary

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