Description
Job Summary:
Administrative support and customer service internship at a gym, focusing on professional communication and routine organization.
Key Highlights:
1. Customer service and professional communication
2. Administrative organization and basic management concepts
3. Use of control systems and digital tools
**Public Service**
* Greet students and visitors courteously.
* Provide information regarding membership plans, class schedules, training modalities, and gym services.
* Conduct in-person, telephone, and messaging (WhatsApp/email) customer service.
**Administrative Routines**
* Assist in issuing and updating student contracts and registrations.
* Organize documents, file records, and maintain updated entries in the internal system.
* Monitor student entry and exit via system/turnstile.
* Support payment tracking, monthly fee collection, and resolution of outstanding issues.
**Operational Support**
* Monitor class schedules, time adjustments, and communicate changes to students.
* Assist in organizing the reception area and common spaces.
* Support internal marketing initiatives, such as promotion and event announcements.
**Competencies Developed**
* Customer service and professional communication.
* Administrative organization and basic management concepts.
* Use of control systems and digital tools.
* Public interaction and problem-solving.
**Internship Requirements**
* Currently enrolled in an Administration program.
* Strong communication skills, professional demeanor, and proactivity.
Job Type: Internship
Contract Duration: 12 months
Compensation: starting from R$7.00 per hour
Scheduled Weekly Hours: 30 hours per week
Work Location: On-site