Training Instructor

Description

Job Summary: We are seeking proactive and innovative professionals to deliver training, analyze performance, and propose continuous improvements, collaborating with teams to optimize processes. Key Highlights: 1. Conduct in-person and virtual training for teams 2. Support special training projects and implementations 3. Collaborate synergistically with leaders and Product/Process areas At **\#TeamDecolar**, we are a team of top professionals dedicated to creating the best travel experiences that enrich people's lives. We work collaboratively, aren’t afraid to make mistakes, and constantly strive for excellence. **\#TeamDecolar** means growth, development, setting goals and not stopping until they’re achieved. We innovate, create, learn from our mistakes, and thereby consolidate ourselves as Latin America’s leading travel platform. We solve complex problems and develop new technology-driven solutions to stay at the forefront of the travel industry. **We have a new challenge for you if you:** * Take ownership of your professional development and aim to maximize your talent. * Serve as central points of information and aspire to deliver high-quality solutions. * Are natural drivers who dedicate themselves to making things happen. * Are demanding and competitive—never satisfied with merely fulfilling requirements, but constantly striving to surpass them. ### **What challenges await you? ✨\\uD83D\\uDE80** * Deliver in-person and virtual training for customer service and post-sales operations teams; * Administer knowledge assessments and post-training performance analysis; * Collect and analyze qualitative and quantitative feedback, proposing continuous improvements to the learning process; * Support special training projects, new implementations, or system updates; * Collaborate synergistically with operational leaders, Quality team, and Product/Process areas to identify needs and keep content up to date. ### **What do we value?** * Passion for always doing better; * Attention to detail and commitment to training in task execution; * Curiosity and desire to expand knowledge; * Strong communication and argumentation skills; * Critical thinking and proactivity; * Ability to plan, organize, and structure work; * Creativity to drive innovation. ### **What benefits await you?** * Competitive salary * Discounts on DECOLAR products ✈️ * Flexible VR/VA \\uD83C\\uDF54 Gympass/TotalPass \\uD83C\\uDFCB️‍* ️ * Medical and dental insurance. * Birthday day off \\uD83C\\uDF82 * Daycare allowance * Life insurance! At Decolar, we aim to build an increasingly diverse team, with comfort \#ExperienciasÚnicas. Our open positions are open to all individuals, regardless of personal characteristics or circumstances. **Come \#viverviajando with us!** \#LI\-PP1 \#LI\-HF1 **We offer you** Join a company that is a sector specialist;. Be part of a team of professionals passionate about traveling the world of technology and enabling others to travel; Join a team that leverages technology as a path to innovation and opportunity creation; Develop your own career in a competitive and challenging environment; If you want to be part of a unique moment in the market—one that loves solving problems, innovating, and creating value—apply now! Make Decolar your next destination!! At Grupo Decolar, we are committed to fostering an inclusive workplace where meritocracy and equal opportunity are integral to all our talent management processes, promoting diversity as a core element of our continuously evolving culture. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.