Description
Job Summary:
Proactively contact inactive customers to identify opportunities, negotiate sales, monitor conversion rates, and provide customer service.
Key Highlights:
1. Dynamic work environment with growth opportunities
2. European market leader in protection of people, homes, and businesses
3. Verisure is considered one of the best companies to work for in Brazil
**Join us! \#VemSerVerisure \#VerisureVagas**
Have you ever considered working for a company that promotes diversity and equity across all opportunities?
At Verisure, we prioritize inclusion regardless of gender, race, sexual orientation, religion, nationality, age, disability, etc.
We are passionate about what we do; our dynamic work environment offers development and growth opportunities!
For the sixth consecutive year, Verisure has been recognized as one of the best companies to work for in Brazil.
**Stay Informed!**
Verisure is a reference in Europe and Brazil for protecting people, homes, and businesses, serving over 5 million customers.
Over its 35+ years of history, Verisure has brought innovation and reliability to alarm systems and become an industry benchmark.
Verisure Brazil is part of an international group that leads the European market, operating in over 17 countries.
**Job Mission:**
Proactively contact customers who are no longer active in the database.
**What Are the Main Responsibilities?**
Identify sales opportunities during contact, review customer service history and current status, probe needs, and tailor arguments to the contact’s requirements—always aiming to close the sale;
Monitor contacts and sales conversions in real time;
Provide customer service, negotiate pricing/offers, installation timelines, payment terms and discounts, and advise on product and/or service specifications.
**What Do You Need?**
* Completed high school education;
* Prior experience in retention, reactivation, or sales is desirable;
* Agile and proactive profile.
**Benefits**
* Salary: BRL 1,530.00 \+ commission
* Transportation Allowance;
* Meal or Food Allowance;
* Sulamérica Life Insurance;
* AMIL Health Plan (after 90 days);
* Sulamérica Dental Plan (after 90 days);
* Wellhub (Gympass);
* Zero Stress \- access to various services for resolving domestic emergencies;
* Vidalink \- pharmacy subsidy and discount benefit at accredited pharmacies;
* Apoio Pass;
* Health Check-up;
* Elfie \- health monitoring app with discounts;
* Conexa – teleconsultation platform;
* Payroll-deducted Loan – per current policy;
* Verisure Monitored Alarm System – per current policy;
* Daycare Assistance up to child’s 10th month – per current policy;
* Bebê Verisure \- welcome gift kit for new parents at Verisure;
* Parental Leave \- 25 days following birth or adoption date;
* Clube Mais \- partnership program offering exclusive discounts for Verisure employees;
* Monthly fees may apply for health, dental, and Wellhub plans depending on selected coverage tier.
**Working Hours**
Monday to Friday, 2:20 PM to 8:40 PM (Mon–Fri), and Saturday, 8:00 AM to 2:20 PM
**Work Location**
South Zone \- São Paulo – SP
Near Morumbi Railway Station (CPTM)
Minimum Education Level: High School (Secondary Education)