#1181 Operations Manager – Maintenance Contracts

Description

Job Summary: Responsible for the full management of maintenance contracts, coordinating teams, ensuring deadlines and quality standards, and pursuing continuous service improvement. Key Highlights: 1. Full management of maintenance contracts and team leadership 2. Coordination of technical and administrative teams 3. Development and implementation of continuous improvement strategies OPERATIONS MANAGER – MAINTENANCE CONTRACT **Employment Type:** Permanent (CLT) **Salary and Benefits:** Salary: R$ 6.000,00 Meal Voucher: R$ 24.00 per day Transportation Voucher Gympass Career Development Plan **Working Hours:** IN-PERSON Monday to Friday, Business Hours (LAPA) **Main Responsibilities:** Responsible for the full management of maintenance contracts, ensuring compliance with deadlines, quality standards, and agreed service levels. Coordinate and supervise technical and administrative teams, planning and scheduling preventive and corrective maintenance activities. Responsible for document control, preparation of managerial reports, and monitoring of performance indicators (KPIs). Maintain constant communication with clients to align expectations, track service delivery, and collect feedback. Develop and implement strategies focused on continuous process and service improvement. **Requirements and Professional Experience:** Bachelor’s degree in Mechanical Engineering. Proven experience in maintenance contract management and leadership of technical teams. Knowledge of air conditioning maintenance is considered a plus. Skills in planning, organization, and problem solving. Strong communication skills, leadership profile, and decision-making ability. Minimum Education Level: Bachelor’s Degree