The General Manager is responsible for ensuring efficient operations and excellence in customer service, acting both strategically and operationally. Their role involves managing the guest experience across all touchpoints—from service delivery and relationship management to satisfaction follow-up. They are also responsible for the operational management of the property and for financial performance, key performance indicators, and results management. Requirements: Bachelor's and Master's degrees in Hospitality, Tourism, or Business Administration Five years of experience in a leadership position Intermediate English
João Silva
Indeed · HR
João Silva
Indeed · HR
