TECHNICAL CONSULTANT

Description

Job Summary: The professional will welcome customers, perform vehicle checklists, issue estimates and service orders, contact customers regarding service status, and receive damaged vehicles. Key Highlights: 1. Opportunity for persons with disabilities (PCD) 2. Cooperative work environment with professional growth 3. Working at the largest CAOA Chery dealership network in Brazil Have you ever considered working for the fastest-growing automotive company in Brazil—one of the country's largest employers? And if you are a person with disabilities (PCD) seeking professional opportunities, this recruitment process is also (and especially) for you! We believe in diversity and inclusion, and recognize that differences fuel greater growth and development. Learn the details of this vacancy and submit your application! We want to meet you! **Responsibilities and Duties** * Welcome customers and thoroughly understand their needs; perform vehicle checklists, carefully inspecting areas prone to damage—such as overall paintwork, headlights, bumpers, windshields, roofs, hoods, etc.—and noting any irregularities; verify via system whether required replacement parts are in stock, requesting them from other stores when necessary; issue estimates and service orders, clearly explaining details, costs, and payment options to customers; offer additional preventive services; obtain customer approval / signature; dispatch the vehicle to the workshop and communicate required repairs and services to the responsible technicians. * Contact customers by phone to provide updates on service "status"; schedule appointments and convey other relevant information; send SMS notifications to customers informing them of service completion or other performed services. * Upon service completion, ensure all quoted items have been properly executed, so as to proceed with checkout—demonstrating completed services to the customer and directing them to the cashier for payment. * Receive damaged vehicles transported by tow trucks, guiding drivers to designated parking areas within the yard and issuing a receipt form confirming vehicle receipt. **Requirements and Qualifications** * Completed high school education. * Basic courses in mechanics and electricity. * Valid driver’s license, Category B. **Additional Information** * Medical assistance; * Dental assistance; * Life insurance; * Transportation allowance; * Meal allowance; * Totalpass. #### **Working at the largest CAOA Chery dealership network in Brazil is a unique opportunity for those seeking professional development and a successful career. At D21 Motors, we believe perseverance, determination, and teamwork are essential to achieving our goals and results.** #### **Our work environment is cooperative, and we provide numerous opportunities for our employees’ professional growth.** #### **If you’re ready to join a winning team and work for an industry-leading automotive company, come join us!**