Site Reliability Engineer (SRE) - Mid Level

Description

Job Summary: Our SRE team strives to ensure the reliability, availability, performance, and operational sustainability of critical platforms and systems—focusing on incident prevention and response, as well as continuous improvement of observability. Key Highlights: 1. Act on incident prevention, detection, and response 2. Continuously improve system observability and predictability 3. Support engineering teams in best practices for reliability and cost management **How the SRE Team Builds Loft:** Our mission is to guarantee the reliability, availability, performance, and operational sustainability of Loft’s critical platforms and systems. We act as enablers for both engineering and business through SRE best practices, automation, and observability—always focusing on risk reduction, efficiency gains, and delivering robust experiences for our customers. **Challenges You’ll Encounter:** * Act on incident prevention, detection, and response—reducing impact and recovery time; * Continuously evolve observability (metrics, logs, traces) and system predictability; * Automate operational routines and reduce toil; * Support engineering teams in adopting best practices for reliability, cost management, and operations; * Participate in root cause analyses and post-incident improvements. **What You Need to Unlock This Role:** * Experience with observability, monitoring, and incident response; * Ability to automate tasks and sufficient coding understanding to operate and evolve systems; * Strong communication and collaboration skills with engineering teams; * Hands-on experience in distributed environments and cloud will be a plus; * Knowledge of Kubernetes and containerized workloads will be a plus; * Prior experience with FinOps, cost optimization, or operational efficiency will be a plus; * Experience in teams with a well-established DevOps/SRE culture will be a plus. **Additional Information** Caju \- Greater flexibility to use your benefits (Meal, Food, Mobility, Health, Home Office, Culture, and Education); Health Insurance \- Sulamerica Dental Insurance \- Sulamerica Life Insurance \- Prudential ️WellHub \- Access to gyms across Brazil Wellz\- Mental Health Platform ️Flexible Vacation \- Take your vacation anytime Day Off Parental Leave \- For parents Guapeco \- Pet Health Plan with discount ️Remote Work