We work tirelessly to connect people. Therefore, working at VERO is the ideal opportunity for you if you enjoy challenges. More than that, it's an opportunity to gain knowledge and grow within a company that looks toward the future. Our Collections team is growing—see below for more information about this position. **Responsibilities and duties** * Perform active and receptive customer service for negotiation of overdue contracts; * Register interactions and agreements in collection systems; * Issue payment slips for agreement payments; **Requirements and qualifications** * High school diploma (completed); * Basic computer skills; * Prior customer service experience preferred; * Good verbal communication; * Agility; * Comfort working with performance targets; * Ability to handle stressful situations; * Typing proficiency. **Additional information** #### **Working hours:** #### **We offer:** * Commission * Profit Sharing Program (PPR) * Medical and dental insurance * Meal and food allowance * Life insurance * PAS (VERO Social Assistance Program) * One day off during your birthday month * Corporate University * Totalpass (Discounts on Gyms/Sports) * Childcare allowance * Disability-dependent child allowance * Internet benefit This position is open to applications from PWDs (People with Disabilities). At VERO, we value Diversity because we believe it is essential to share ideas and different perspectives, bringing the representation our customers need! VERO values Privacy and Personal Data Protection. The candidate's personal data will be processed in accordance with our Privacy Policy available on our website https://verointernet.com.br/politica\-de\-privacidade/, in the exclusive section “WHEN YOU APPLY FOR ONE OF OUR JOB OPENINGS”. We are **VERO**, We were born from combining high-quality service with agile support to simplify the lives of each of our customers. Today, VERO ranks among the largest broadband providers in the country, with over 1 million subscribers. Our purpose is to lead the (r)evolution in customer experience, going beyond connectivity. It’s not just about doing more, but about doing better. Our services serve as bridges enabling people to access knowledge, entertainment, and interactions with quality and speed. We know each person has their own world, and we pay close attention to what your world needs. **VERO, the size of your world!**