Job Summary: Professional to work in Toyota quality and process areas, focused on monitoring performance indicators, audit oversight, and training, aiming for continuous improvement. Key Highlights: 1. Implementation of Toyota quality and process practices with a focus on continuous improvement. 2. Monitoring of performance indicators and customer satisfaction. 3. Oversight of the audit program and Toyota standard training. **Description and Responsibilities:** **Schedule:** Monday to Friday, 8:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent – CLT * Work in Toyota quality and process areas, focusing on the following activities; * Monitor Toyota performance indicators (Dealer Evaluation), supporting dealership management; * Track customer satisfaction indicators (ISC, NPS); * Monitor the audit program (One Toyota); * Conduct Toyota standard training for teams; * Maintain GAB internal training and initiatives; * Continuously pursue continuous improvement and innovation in sales and/or after-sales processes. **Requirements:** * Bachelor’s degree completed or in progress (preferred); * Experience in auditing or process review (preferred); * Basic Excel knowledge. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Internal benefits, Private pension, Life insurance, Meal voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
