Description
**Ricoh Brasil**, a leading Japanese multinational in print outsourcing (DaaS) and other technology services, is seeking a new Junior Technician to work in Congonhas (MG)! The Junior Technician role is responsible for providing technical support to our customers across our full range of equipment and digital solutions, ensuring optimal performance of our products and customer satisfaction.
**Responsibilities:**
* Perform low-complexity technical support tasks requiring experience in preventive and corrective maintenance of multifunction printers, delivering high-quality service within established deadlines;
* Installation / Uninstallation;
* Configurations;
* Preventive maintenance \- Carry out preventive maintenance according to the defined schedule to ensure equipment remains in optimal working condition;
* Corrective maintenance \- Diagnose faults and identify required parts and kits for equipment;
* Parts orders – Request maintenance parts and kits to keep equipment in optimal working condition;
* Complete Technical Service Reports (TSRs), when necessary;
* Inventory control of spare parts (car stock);
**Requirements:**
* Prior experience as a technician (preferably with printer maintenance);
* Valid driver’s license (CNH) to operate company vehicles;
* Availability to work on-site in Congonhas (MG);
* Technical high school diploma \- Technical courses in electronics, electrotechnics, electromechanics, mechatronics, computer science, or related fields;
* Ability to work effectively in a team;
* Computer literacy \- Microsoft Office suite;
* Basic English (desirable);
**Benefits:**
* Meal allowance: BRL 100;
* Food voucher: BRL 550;
* Transportation voucher;
* Private pension plan;
* Birthday day off;
* Health insurance;
* Dental insurance;
* Life insurance;
**Offer**
* CLT employment regime (on-site);
* Monday to Friday \- 7:30 AM to 4:30 PM \- Lunch break: 12:00 PM to 12:45 PM;
* Location: Congonhas (MG);
**Why join Ricoh?**
At Ricoh, you’ll be part of an innovative, collaborative, and results-oriented environment, leveraging cutting-edge technologies and digital solutions that transform businesses.
Apply now!
Minimum Education Level: Technical Course