Job Summary: An optical sales professional responsible for serving customers, managing sales, performing registrations, taking measurements, and tracking service orders to ensure customer satisfaction. Key Highlights: 1. Optical product sales and customer service 2. Sales target management and sales reporting 3. Technical support and service follow-up Sell optical products (eyeglasses, contact lenses, sunglasses, and accessories); Serve customers according to the company's established standards, following the Sales Protocol steps; Monitor daily individual sales performance to achieve the monthly target; Track complete eyeglass (O.C.) sales, ensuring report completion and achievement of biweekly and monthly targets via KPIs (Infoboard); Register customers in the system; Perform necessary measurements for technically accurate optical sales; Process exchanges and returns (customer and system); Track service orders with the laboratory to ensure delivery within the timeframe communicated to the customer; Inspect laboratory-delivered service orders against original requests (quality and condition verification) and deliver them during the 'magic moment'; Generate and receive courier pouches; Minimum Education: High School (Secondary Education) * Totalpass * Transportation Allowance * Life Insurance * Medical Assistance * Dental Assistance * Gympass
João Silva
Indeed · HR
João Silva
Indeed · HR
