Receptionist (Reserve Registration)

Description

Job Summary: Provide courteous and proactive service to guests and customers, managing registrations, billing, and providing guidance, while supporting other departments. Key Highlights: 1. Customer service experience with proactivity and empathy 2. Teamwork and focus on customer experience 3. Opportunity for learning and professional development **Occupation:** Receptionist/Customer Service R$ **Salary Expectation** Not specified **Number of Positions** 1 **Working Hours** Not specified **Education Level** Bachelor's degree (in progress) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Positions** 1 * **Working Hours** Not specified * **Education Level** Bachelor's degree (in progress) * **City** Juiz de Fora \- MG Applications for this opportunity close on **01/21/2026** ### **Job Description** Perform check\-ins and check\-outs, ensuring data accuracy and courteous service; attend to hotel guests and event attendees with warmth, attention, and proactivity; manage guest registrations and account entries, ensuring accurate maintenance and timely updates of information; execute billing, issue invoices, and close accounts according to established standards; provide general guidance, answer questions, and resolve requests promptly and empathetically; operate front desk systems and controls responsibly and efficiently; support other hotel departments as needed, ensuring seamless service delivery and prioritizing customer experience. ### **Prerequisites** Completed high school (bachelor’s degree in Tourism, Hospitality, or related fields preferred, either in progress or completed); prior customer service experience; intermediate English proficiency for conversation; computer literacy, especially Microsoft Office suite and typing skills; strong verbal and written communication skills with a professional demeanor; ability to interact effectively with people and serve the public; capacity to work collaboratively in teams with cooperation and empathy; flexible availability, including weekends and holidays; willingness, proactivity, and eagerness to learn. ### **Benefits** Meal Voucher + Attendance Bonus (credited to the Meal Voucher); on\-site meals; discounts at affiliated pharmacies; life insurance; partnerships with SESC and Senac; study grants; transportation allowance or fuel subsidy; Unimed health plan (available after 3 months); Uniodonto dental plan (available after 3 months). ### **Notes** Work Schedule: 6 days on / 1 day off. Employment Type: CLT Applications for this opportunity close on **01/21/2026** #### **About the Company** #### **Location** *CHANCELLOR OSWALDO ARANHA STREET, 20 • SAO MATEUS • 36\.025\-007 • Juiz de Fora \- MG*