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Indeed
Senior Customer Success Analyst (Onboarding)
We are looking for someone who is **attentive, strategic, and extremely organized**, with a genuine passion for welcoming our students at the beginning of their journey. Here, onboarding means **well-defined processes, empathy, and execution with excellence**. **Role Mission** Ensure students begin and progress through their journey with **clarity, confidence, and close support**, preventing early churn and delivering a positive experience from the very first contact. ️ **Your Responsibilities:** * Welcome new customers after purchase and guide them through onboarding actions; * Conduct proactive and reactive support interactions with active listening; * Monitor initial steps on the platform and within the community; * Anticipate early questions and act preventively; * Conduct welcome calls; * Collaborate with Product and Sales teams to ensure a seamless journey; * Maintain organized records and well-structured processes. Requirements: ✅ **Mandatory Requirements:** * Experience with **onboarding** and customer support; * A **strategic** mindset, focused on clear processes and organization; * Clear and **human-centered** communication; * **Autonomy to handle multiple simultaneous interactions**; * Availability for **daily calls** (±8–10 calls per day). **✨ Nice-to-Have Qualifications:** * Experience with digital products or education; * Familiarity with **Octadesk and RD Station**; * Experience in **customer journey analysis and optimization**; * Affinity with technology. Benefits **Fixed salary of R$3,000 + performance-based bonus** Caju Card (meal and flexible benefits) Semi-annual bonus based on goal achievement In-company English classes (3x/week) ️ Wellhub Birthday Day Off Extra Caju balance during birthday month Openings: 1 available If you believe in **well-executed processes, clear strategy, and empathetic customer support**, this role could be perfect for you. **Apply now and join our team!**
7FM4+4Q - Jacarecanga, Fortaleza - Ceará, 60310, Brazil
R$3,000/month
Indeed
Busboy (Waiter Assistant) / Kitchen Assistant / Sushi Assistant / Cashier Operator
**ATTENTION:** ***Position available in Belo Horizonte, Minas Gerais. This position is being advertised in Barbacena because the company conducts external recruitment for candidates willing to relocate to Belo Horizonte for work. We provide accommodation for employees from other cities in Minas Gerais and from other states.*** **AVAILABLE POSITIONS:** Kitchen Assistant, Sushi Assistant, Cashier Operator, Busboy (Waiter Assistant). **COMPENSATION:** Base salary of R$1,640.00 (pre-tax) + monthly bonus of up to R$200.00, with potential for gradual salary increases. **BENEFITS:** Health insurance (no payroll deduction), dental plan (no payroll deduction), scholarship program, meals provided at the workplace, fully company-funded housing, SESC membership, and 50% discount at affiliated restaurants. **WORK SCHEDULE:** Rotating schedule with two days off per week. Employment type: Permanent CLT contract Compensation: R$1,640.00 – R$1,840.00 per month Benefits: * Medical assistance * Dental assistance * Transportation allowance Selection questions: * Please submit your resume only if you are available to relocate to Belo Horizonte, Minas Gerais. * We provide accommodation for candidates from other states. Are you available to relocate? SUBMIT YOUR RESUME ONLY IF YOU ARE AVAILABLE TO RELOCATE. * Do you confirm your availability to relocate to Belo Horizonte? We provide accommodation in the city.
R. Lima Duarte, 39 - Centro, Barbacena - MG, 36200-002, Brazil
R$1,640-1,840/month
Indeed
Technical Assistant (Information Technology, Electrotechnology)
Serve individual and contractual clients by performing maintenance on the company's marketed equipment; \-Load equipment; \-Perform preventive maintenance on equipment such as band saws, grinders, and others; \-Complete and close out service orders (OS) assigned; \-Conduct inventory of parts in the technician's possession; \-Organize, sort, and return parts collected from clients; \-Perform other duties relevant to the department as directed by the immediate supervisor. MANDATORY REQUIREMENTS: HOLD A DRIVER'S LICENSE CATEGORY B AND HAVE EXPERIENCE DRIVING ON HIGHWAYS; AVAILABILITY TO WORK WHILE TRAVELING; HAVE SPACE IN YOUR HOME GARAGE TO PARK THE COMPANY VEHICLE. Job type: Full-time, Permanent CLT Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Life insurance * Meal voucher Job type: Full-time, Permanent CLT Salary: R$2,420.00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Life insurance * Meal voucher Selection question(s): * Do you have experience driving on highways? * Are you a resident of Uberlândia city? (We will not conduct interviews with non-residents of this city.) * Are you available to stay in Belo Horizonte/MG for training lasting 45 to 90 days? If not, please do not apply. * If hired, do you have space in your home garage to store the company vehicle? * Starting salary: R$2,420.00. In the sixth month, salary increases to R$2,650.00. Meal allowance: R$27.00 per working day; life insurance; pharmacy agreement; partnerships with universities and SESC; after three months, Unimed Unipart dental and health plans with co-payment. Further details during the interview. Education: * Currently enrolled in or having interrupted technical education (Mandatory) License/Certification: * Driver's license category B (Mandatory) Travel availability: * 100% (Mandatory)
Praça Dr. Último de Carvalho, 176 - Vila Jose Clementee de Araujo, Rio Pomba - MG, 36180-000, Brazil
R$2,420/month
Indeed
Technical Assistant (Information Technology and Electrotechnology)
Serve individual and contractual clients by performing maintenance on the company's sold equipment; \-Load equipment; \-Perform preventive maintenance on equipment such as band saws, grinders, and others; \-Complete and close assigned service orders (SOs); \-Conduct inventory of parts in the technician's possession; \-Organize, sort, and return parts collected from customers; \-Perform other duties relevant to the department as directed by the immediate supervisor. MANDATORY REQUIREMENTS: HOLD A CLASS B DRIVER'S LICENSE AND HAVE EXPERIENCE DRIVING ON HIGHWAYS; WILLINGNESS TO TRAVEL FOR WORK; HAVE SPACE IN YOUR HOME GARAGE TO STORE THE COMPANY VEHICLE. Job type: Full-time, Direct Hire (CLT) Benefits: * Medical assistance * Dental assistance * Commercial partnerships and discounts * Life insurance * Meal allowance Job type: Full-time, Direct Hire (CLT) Salary: R$2,420.00 per month Benefits: * Medical assistance * Dental assistance * Commercial partnerships and discounts * Life insurance * Meal allowance Selection questions: * Do you have experience driving on highways? * Are you a resident of Uberlândia? (We will not conduct interviews for non-residents of this city.) * Are you available to stay in Belo Horizonte/MG for training lasting 45 to 90 days? If not, please do not apply. * If hired, do you have space in your home garage to store the company vehicle? * Starting salary is R$2,420.00. From the sixth month onward, the salary increases to R$2,650.00. Meal voucher: R$27.00 per working day; life insurance; pharmacy benefits; university and SESC partnerships; after three months, dental and Unimed Unipart health plans with co-payment. Further details will be provided during the interview. Education: * Technical school enrollment or incomplete technical education (Mandatory) License/Certification: * Class B driver's license (Mandatory) Willingness to travel: * 100% (Mandatory)
Praça Cesário Alvim, 44 - Santos Dumont, MG, 36240-000, Brazil
R$2,420/month
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