Logistics Operations Assistant

Description

Job Summary: Support the execution of operational routines, ensuring logistical flow and efficient communication between field teams and support departments. Key Highlights: 1. Support in operational and logistical routines 2. Support for transportation and distribution operations 3. Organization and control of information **Logistics Operations Assistant** **Responsibilities** Support the execution of operational routines, ensuring proper flow of logistical activities and compliance with established processes. Provide support for transportation and distribution operations, ensuring information organization, basic activity control, and efficient communication among field teams, supervision, and support departments. Contribute to operational fluidity by assisting in identifying inconsistencies and directing solutions, always following leadership guidelines and instructions. **Main Activities** * Support control of goods collection, receipt, verification, and dispatch stages * Perform data entry and updates in systems * Assist in route monitoring and contact drivers for operational alignment * Organize and verify transportation documents, such as invoices * Support control of returns, delivery failures, and redeliveries * Provide customer (B2B and B2C) communication support, supplying delivery-related information * Contribute to yard, warehouse, or dispatch area organization * Support adherence to Standard Operating Procedures (SOPs) * Report inconsistencies, delays, or issues identified in operations * Support administrative routines within the operations department * Participate in operational meetings and daily briefings when requested **Training** **Education and Professional Experience** * Education: Completed high school (currently pursuing undergraduate studies in Logistics, Administration, or related fields is desirable) * Experience: Prior experience in administrative or operational routines (logistics, transportation, customer service, or similar areas) is desirable * Basic computer skills (Microsoft Office suite, especially Excel) * Basic knowledge of operating systems (TMS/WMS) is a plus * Basic knowledge of transportation and distribution routines will be considered a plus **Requirements, Technical Qualifications, and Key Competencies** * Organization and attention to detail in information control * Ability to follow processes and operational routines * Good verbal and written communication skills * Basic proficiency in using systems and digital tools * Ability to handle multiple tasks simultaneously * Proactivity in reporting problems and seeking guidance * Basic understanding of operational metrics **Differentiators** * Currently enrolled in technical or undergraduate programs in Logistics, Administration, or related fields * Experience in transportation companies, e-commerce, or first-mile and last-mile operations * Basic knowledge of fiscal document issuance or transportation routines * Proficiency with technology and management systems **Behavioral Competencies** * **Focus, concentration, and attention to detail, with an investigative profile and critical thinking** * **Organization: ability to manage multiple demands while maintaining control over deadlines and processes** * **Interpersonal relationships: balance between firmness and courtesy in interactions with suppliers and internal customers (more communicative)** * **Results-Oriented with Accountability: assumes responsibility for operational outcomes, anticipates risks, acts preventively, and ensures on-time, high-quality deliveries with positive impact for customers and the business** * **Operational Discipline: executes processes rigorously and consistently, follows standards without requiring reminders, and influences the team to maintain high operational execution standards** * **Ownership Mindset: acts as a business owner, manages costs, compliance and safety, reputation and customers, makes ethical decisions, complies with regulations, policies and procedures, and proactively prevents risks** * **Resilience and Pressure Management: maintains performance, clarity, and professional demeanor in critical situations, responds quickly to unforeseen events without compromising quality or safety** * **Solution-Oriented Communication and Collaboration: communicates and shares problems clearly, respectfully, and objectively; focuses on solutions and contributes to building trust among teams, departments, and hierarchical levels** * **Continuous Improvement: pursues constant growth, proposes practical process improvements, and learns from errors and metrics to enhance collective performance Compensation: R$1.579,63 - R$2.761,96 per month Work Location: On-site