We are looking for a professional who is **active, dynamic, and strongly focused on problem-solving**, and who **enjoys providing customer service** and negotiation. Key responsibilities of the role: * Proactively provide service to members, primarily via telephone calls and WhatsApp; * Schedule vehicle entry dates at partner workshops, ensuring alignment between members and service providers; * Monitor and manage appointments in the system, ensuring adherence to deadlines; * Maintain contact with partner workshops to track service progress and align information; If you are communicative, proactive, and seek to work in a dynamic environment focused on problem-solving, this opportunity is for you! Requirements: * Completed high school education; * Higher education (currently pursuing or completed) will be considered an advantage; * Strong communication skills and attention to detail; * Basic Microsoft Office proficiency; Benefits: Transportation allowance or fuel assistance Meal allowance/food voucher of $21.00 per day on the Flash card (no payroll deduction) Health insurance plan through AMIL (no payroll deduction) Dental care plan through AMIL Gympass with zero cost up to the Basic plan.