The Credit and Collections Assistant position is responsible for supporting credit control and analysis, as well as collecting amounts owed to the company. The professional manages accounts receivable, conducts negotiations, and seeks solutions for delinquency, aiming to ensure the organization’s financial health. 1\. Register customers in the designated system according to established guidelines; 2\. Maintain updated reports of upcoming and overdue invoices for inactive customers and inform the sales team; 3\. Conduct customer credit analyses and approve credit based on each customer’s payment capacity. Request authorization when exceeding approved credit limits or terms; 4\. Electronically notify customers of their approved credit limits; 5\. Perform preventive collections and post-due collections (starting on the fifth day after maturity), sending electronic notifications to customers; 6\. Inform the sales team, via report, about overdue invoices; 7\. Analyze daily collection reports, verifying compliance with the company’s established collection patterns; 8\. Negotiate with customers holding overdue invoices, proposing installment plans and other alternatives; 9\. Submit invoice batches to the bank and receive feedback from prior submissions to verify settlements; 10\. Record payments received and forward reports to Finance; 11\. Electronically submit customers slated for protest to the notary office; monitor settlements and perform corresponding removals; 12\. Serve as liaison between the commercial team and customers, proposing solutions tailored to diverse situations; 13\. Keep workspaces and equipment organized and clean, adhering to company standards; 14\. Uphold ethical conduct both inside and outside the workplace to safeguard personal and company reputation; 15\. Collaborate with various company departments to support achievement of corporate strategies; 16\. Maintain positive relationships with colleagues to foster cooperation and camaraderie; 17\. Ensure proper maintenance, cleanliness, organization, and functionality of company equipment and assets; 18\. Perform other duties related to those described, as requested by the supervisor. 19\. Save bank return files received from Anbetec; 20\. Reconcile PIX transactions; 21\. Update SDB dates; 22\. Release orders; 23\. Submit data to Serasa and monitor removal upon settlement; 24\. Monitor customer credit limits daily and request revisions when necessary; 25\. Verify bank return files and log system errors for correction. Maintain control and history of customer negotiations in the Winthor system.