We are a **family-owned company in the veterinary pharmaceutical industry**, founded in **1990**. Our mission is to **promote animal welfare**, developing, manufacturing, and marketing **effective and high-quality veterinary products**. Our commitment goes beyond business: **we prioritize quality, professional ethics, social responsibility, and environmental respect**, ensuring a collaborative and healthy work environment for our employees. **Responsibilities and Duties** In-store customer service; Proactive and responsive telephone support; Proactive and responsive chat support; Prospecting new customers; Focused efforts on customer retention. **Requirements and Qualifications** Completed high school education; Basic knowledge of sales negotiation, Microsoft Office suite, and basic mathematics; Experience or knowledge in the pharmaceutical or veterinary sector is desirable; Communicative, proactive, self-taught profile, with interest in learning, collaborative attitude, and constructive mindset; Problem-solving ability, goal orientation, and proficiency in mathematical calculations; Knowledge of SDR (Sales Development Representative) and BDR (Business Development Representative) processes is an advantage. One to two years’ experience in sales and customer service is desirable; **Additional Information** Fixed salary Health insurance Dental insurance Life insurance Meal allowance or food voucher Transportation allowance Attendance bonus **Working Hours:** Monday through Friday, from 8 a.m. to 6 p.m. Importadora Bagé, a specialist in veterinary distribution since 1954, offers more because it knows the market it serves better. We were pioneers in distributing veterinary products in Rio Grande do Sul, Santa Catarina, and Paraná. Therefore, we deeply understand each client’s needs and the solutions required to meet them. We represent over 10 exclusive brands, including Ibasa, Vetnil, Microsules, PetMed, Konig, Alivira, Duprat, VetLima, LiveLong, Coveli, and Dechra. Additionally, we distribute numerous other brands via wholesale channels. Beyond a comprehensive portfolio for pet stores, veterinary clinics and hospitals, agribusiness suppliers, etc., we maintain strict logistics control, enabling fast, high-quality deliveries—often within 24 hours for most customers, with a maximum delivery time of 48 hours! Our team includes field representatives and promoters who support clients daily! And for clients who prefer or require it, we also operate via our toll-free number (0800), a dedicated sales center, and an exclusive e-commerce platform for retailers!