Job Summary: The professional will be responsible for configuring, updating, and performing preventive/corrective maintenance on IT equipment—including workstations, mobile devices, printers, and smartphones—as well as diagnosing and resolving issues. Key Highlights: 1. IT equipment maintenance and configuration 2. Hardware and software troubleshooting and resolution 3. In-person support at regional offices We are the Energisa Group! With over a century of history, Energisa is the largest private Brazilian electricity sector group with 100% national ownership. Our diversified portfolio includes distribution companies, transmission concessions, large-scale renewable generation, an innovative energy solutions brand—(re)energisa—offering distributed renewable generation, free market energy trading, and value-added services, as well as a shared services center, a contact center company, and Voltz, our sector’s first fintech in the digital banking market. Recently, we expanded our portfolio by entering natural gas distribution through the acquisition of ES Gás. Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe diversity and plurality drive innovation and outstanding results. Everyone is truly welcome here! Want to be part of this story? Check whether this opportunity matches your profile and join us in this selection journey! **Responsibilities and Duties** * Configure IT equipment for fixed and mobile processes; * Update software; * Perform preventive and/or corrective maintenance on workstations for fixed and mobile processes; * Perform preventive and/or corrective maintenance on printers; * Perform preventive and/or corrective maintenance on smartphones used in mobile and corporate telephony processes; * Perform corrective maintenance on data and telephony network points; * Provide in-person support at regional offices outside the operational headquarters; * Diagnose and resolve hardware and software issues **Requirements and Qualifications** * Basic Cloud concepts (Microsoft 365 and Azure) * Structured cabling * Hardware maintenance (workstations, tablets, smartphones, printers) * Good information security practices (LGPD and best practices) * Valid driver’s license (Category B) * Availability for travel and overnight stays * ITIL knowledge * Familiarity with SCCM and Intune * Asset management * Understanding of process best practices * Development of operational procedures * Networking fundamentals (TCP/IP, DNS, DHCP) * Connectivity testing commands * Basic Windows commands (PowerShell, CMD) * Understanding of network architecture and assets (switches, routers, firewalls) * Use of ITSM tools for incident and request handling **Additional Information** PEOPLE are our greatest ENERGY. For your well-being, we offer a wide range of benefits. Take a look at what you’ll get: * Meal allowance or food voucher—for grocery shopping or dining at your favorite restaurant; * Health and dental insurance for you and your family; * Private pension plan for financial reserves and investments; * Daycare assistance to support you during your children’s early years; * Life insurance for added peace of mind for you and your loved ones; * Profit-sharing program, as recognition for your work and results; * Quality-of-life programs ensuring employee well-being and promoting health; * Scholarship programs supporting professional development; * Gympass granting access to over 18,000 gyms across Brazil. If you meet the job prerequisites, submit your application and keep an eye out for these tips: • During the selection process, communication will occur via email or phone. Ensure your contact details are up to date and monitor your inbox—including your spam folder. Stay alert for incoming calls; our corporate numbers include varying area codes. • If you receive negative feedback, don’t be discouraged—keep watching for other opportunities. **WHY JOIN OUR TEAM?** ------------------------------------------------ **\#JoinEnergisa!** --------------------- ### **Innovation, credibility, and customer focus define our DNA. We relentlessly pursue excellence in energy supply and service, guaranteeing comfort, safety, and well-being for our customers.** ### **With over a century of operation, we operate across all regions of Brazil: serving 862 municipalities in the states of Paraíba, Sergipe, Tocantins, Mato Grosso, Mato Grosso do Sul, Minas Gerais, Rio de Janeiro, São Paulo, Paraná, Acre, and Rondônia. We serve approximately 20 million people—equivalent to 10% of Brazil’s population.** ### **We are also 100% Brazilian and continuously expanding. We are one of the leading private electricity sector companies and rank among the country’s top performers in evaluations by the National Electric Energy Agency (Aneel) and the Brazilian Association of Electricity Distributors (Abradee).** ### **But our company is built by people—and that’s why we’re always seeking energetic talents ready to shine. We have over 19,000 direct and third-party employees, all aligned with the same Mission, Vision, and Values. Our culture prioritizes humanity—embracing ethics, respect, transparency, safety, and commitment to our communities, customers, and shareholders.** ### **We also promote initiatives encouraging conscious energy use and support social, sports, and cultural projects in the regions where we operate. We believe in transforming energy into development because together, we are stronger.** ### **Come join our team!
João Silva
Indeed · HR
João Silva
Indeed · HR
