We are the Energisa Group! With over a hundred years of history, Energisa is the largest private group with 100% national control in the Brazilian electricity sector. Our diversified portfolio includes distribution companies, transmission concessions, large-scale renewable generation, an innovative brand of energy solutions – (re)energisa – offering distributed generation from renewable sources, energy trading in the free market, and value-added services, as well as a shared services center, a contact center company, and the fintech Voltz, the first in our sector to enter the digital banking market. Recently, we have diversified our portfolio by including natural gas distribution through the acquisition of ES Gás. Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe in the power of diversity and inclusivity to drive innovation and achieve incredible results. Everyone is very welcome here! Want to be part of this story? Check if this opportunity matches your profile and join us on this selection journey! **Responsibilities and duties** * Analyze and act on billing and collection reports of low and medium complexity; * Participate in strategic meetings of low and medium complexity; * Identify and implement process and system improvement opportunities (low and medium complexity); * Perform validations of low and medium complexity; * Work on solving operational problems of low/medium complexity, supported by an Analyst II or III; * Analyze and evaluate billing and collection information; * Provide technical support to billing and collection processes across all units served by CSC, through distribution and gas services; * Handle billing and collection activities, respecting the code of ethics, group values, and agreed SLAs; * Conduct training for other employees in areas where consolidated knowledge and proven experience exist, when directed by technical leaders or coordination; * Know and comply with the Energisa Group Code of Ethics and Integrity; * Monitor and contribute to internal goals set by coordination and management, aiming to ensure faithful compliance; * Perform analysis and handling of complaints at all levels; * Provide necessary information to area coordinators to support regulatory agency audits; * Prioritize and organize tasks; * Maintain clear and concise communication; * Have intermediate knowledge of Office Suite; * Have knowledge of laws and regulations related to the electricity sector; **Requirements and qualifications** * Completed Bachelor's degree in Business Administration, Economics, or Accounting; * Advanced proficiency in Office Suite; * Quality management tools. **Desired experience:** * Minimum of 2 years performing commercial or accounting activities in a large company; * Experience in data analysis (BI, Excel); * Proficiency in Microsoft Teams, Copilot; **Differentiator** * Knowledge of Python, BI, Advanced Excel; **Note: Temporary position.** **Additional information** PEOPLE are our greatest ENERGY. Thinking about your well-being, we offer a range of benefits. Take a look at what you will have: • Food or meal allowance to shop for your home or eat at your favorite restaurant; • Health and dental plan for you and your family; • Private pension plan for your financial reserve and investments; • Childcare allowance to support you during the early years with your children; • Life insurance, providing greater peace of mind for you and your loved ones; • Profit sharing, as an incentive for your work and results; • Wellness programs that ensure well-being and promote employee health; • Scholarship programs to support your professional qualification; • Gympass, giving you access to more than 18,000 gyms across Brazil. If you meet the prerequisites for this role, apply now and pay attention to these tips: • During the selection process, communication will occur via email or phone. Ensure your contact details are up to date and monitor your inbox, including spam folder. Pay attention to incoming calls, as our corporate phones may have varying area codes. • If you receive negative feedback, don't get discouraged—stay alert for other opportunities. Did you know that **we are one of the largest groups in the Brazilian electricity sector?** With 120 years of history, we are an **ecosystem** of products and services focused on leading the energy transformation, connecting people and businesses to the best energy solutions and building a more sustainable world. We operate in 977 municipalities across all regions of Brazil, delivering energy to more than 20 million people. Our most visible work lies in energy distribution, but we have much more to offer. Beyond our 9 electricity distribution companies and 13 transmission concessions, we operate a centralized photovoltaic generation plant and one of the country’s largest distributed photovoltaic generation parks, under our innovative brand (re)energisa. We also operate in the Free Energy Market, offering value-added solutions to our customers. Additionally, we have diversified our portfolio with natural gas distribution and trading through the acquisition of ES Gás, and, since November 2024, through participation in the assets of Cegás, Copergás, Algás, and Potigás. We are also investing in the generation, distribution, and trading of bio-solutions such as biogas, biomethane, and biofertilizer through Agric. Our **mission** is to transform energy into comfort, development, and new possibilities sustainably. To achieve this, we count on approximately 17,000 employees who make a difference every day. You can also be part of this transformation story. Let's build a more sustainable world together?