CUSTOMER CONSULTANT

Description

Job Summary: The professional will provide customer service, conduct sales negotiations, manage orders, and assist customers in product selection and demonstration. Key Highlights: 1. Customer service and sales negotiation 2. Order management and product quality control 3. Assistance in product selection and demonstration **None:** Have you ever considered joining a company with over 100 years of history? Join us in this journey! The world changes; Zema acts! In line with our core values—hard work, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to become part of one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Provide customer service, negotiate prices, delivery timelines, payment terms, and discounts; advise customers on product and/or service specifications. Manage customer orders, product quality, and agreed delivery deadlines. Assist customers in product selection through functional demonstrations. **Preferred Qualifications:** Experience in sales (furniture and electronics); Completed high school education; Basic computer skills and proficiency with social media; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health insurance; Dental insurance; Meal allowance; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday leave; Exclusive partnership discounts on various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening Zema’s brand in society. **None:** None