Description: * Bachelor’s degree in Social Communication, Museology, Cultural Production, Performing Arts, Cinema, Business Administration, Tourism/Hospitality, or related fields. * Experience in operating and supervising equipment or facility routines. * Knowledge and practical experience applying safety protocols for the public and heritage assets. * Ability to coordinate building and systems maintenance. * Experience managing operational budgets. * Experience organizing, managing, and qualifying customer service, mediation, and support teams. * Experience consolidating and analyzing operational indicators (e.g., attendance, satisfaction, incidents, costs, and technical availability). * Knowledge of environmental management and mitigation of public-use impacts in protected areas (where applicable). The following will be considered advantageous: * Degree in Cultural Languages Management or Cultural Management; * Short courses in continuous project management training; * Intermediate English and/or Spanish for visitor services; * Experience with universal accessibility; prior involvement in safety/quality certifications. * Implement the facility’s annual programming according to standard calendars and operational procedures, ensuring space preparation, support for installations, and adherence to schedules. * Consolidate shift-based operational reports (attendance, satisfaction, incidents, direct costs), record data in systems, and forward pending items to supervision. * Monitor routine service orders and supplier deliveries, verifying basic scope and agreed deadlines. * Conduct routine communication with local artists for operational alignment (access, rehearsals, logistics). * Support documentation organization for accountability reporting on incentive-funded projects, gathering evidence and entering information into platforms. * Position located in the municipality of Piacatuba (MG). 2512130202201917855