




Job Summary: Responsible for ensuring efficient and accurate product delivery, customer satisfaction, and traffic safety, with attention to daily cargo verification and financial management. Key Responsibilities: 1. Ensure efficient and accurate delivery of products to customers. 2. Guarantee customer satisfaction and the company's positive image. 3. Be responsible for cargo verification and financial management. Conduct daily verification of loaded cargo to avoid departing for delivery with excess and/or missing products; Instruct assistants on proper delivery execution to ensure smooth service operations and good customer service; Plan and act to complete all scheduled deliveries for the day, avoiding order returns; Contact the Delivery Monitoring Center (DMC) supervisor whenever questions or potential returns arise, so that case reversal can be pursued; Accurately reconcile cash register entries according to daily financial transactions; Park the vehicle at the fuel pump in the dealership yard for refueling by authorized personnel; Demonstrate skill in vehicle operation, driving carefully to prevent product losses, damage, and traffic accidents; Greet and identify\-yourself to the point-of-sale (POS) representative upon delivery to foster customer loyalty and uphold the company's positive image; Ensure the invoice is presented to the customer before product unloading; Ensure returned containers do not include damaged bottles or other rejected assets; Guarantee correct product unloading and proper organization of products at the location designated by the customer; Assume responsibility for delivery closure—i.e., collect sales payments (cash or check) or obtain signatures on invoice stubs, payment slips, and, where applicable, loan agreement contracts; Complete the weekly damage report (weekly driver checklist) and submit it to the warehouse supervisor for follow-up (maintenance); Perform hazardous maneuvers (e.g., reverse driving) only under guidance from assistants or third parties; Observe traffic laws while operating the truck, prioritizing personal and others’ safety through defensive driving and preventive maintenance; Assume responsibility for paying traffic violation fines; Comply with the company’s internal regulations and all applicable procedures.


