




Description: If you: * Have completed high school; * Hold a Brazilian National Driver's License, Category A; * Have knowledge of automotive mechanics, especially motorcycles; * Have basic computer skills; * Are skilled at customer service. The \#NewChaseGroup is the place for you! The following will be considered advantageous: * Previous experience in motorcycle mechanical maintenance. * Prior work experience at vehicle dealerships. * Perform simple mechanical repairs and part replacements by disassembling the engine and vehicle components, using appropriate tools and equipment to ensure proper vehicle operation. * Develop customer service and service sales approaches by consulting the customer’s history in the system and conducting consultative interviews to maximize sales opportunities and deliver excellent service. * Monitor service sales processes by completing the vehicle intake checklist, issuing Service Orders (S.O.) via the system, verifying the vehicle owner’s documents, and delivering customer satisfaction surveys for completion, ensuring accurate information flow within the department. * Track open Service Orders (S.O.s) by consulting the corporate system to finalize the vehicle process. * Attend manufacturer-provided in-person and web-based training courses according to the schedule issued by the Human Resources Department to ensure certification and maintain the manufacturer-defined performance index. * Keep your Senior Management and Supervision informed about the progress of tasks under your responsibility, seeking solutions to issues encountered to enable effective activity oversight by management. * Carry out other tasks delegated by the area manager. * Respect the needs, integrity, expectations, and privacy of our customers, colleagues, third parties, suppliers, communities, institutions, and government bodies, ensuring compliance with the Group’s Code of Ethics. 2512230202491881971


