Receptionist

Description

**The DaVita Way** *The DaVita Way means we dedicate our Minds, Hearts, and Hands to fulfilling our Mission, living our Values, and building a healthy Village. We care for one another with the same intensity with which we care for our patients.* Interested? Join us and make a difference in your life and in the lives of our patients! Together, let’s build the world’s best health community! **Responsibilities and Duties** **Reception and Patient Care** * Greet patients and visitors, providing information about dialysis procedures and appointment hours. * Issue temporary visitor and companion badges, as needed. * Schedule and reschedule dialysis and multidisciplinary team appointments in the Tasy system, according to clinic demand and capacity. * Record patient attendance and absences monthly in the Central Regulation and Health Service Provision (CROSS). **Authorization and Billing Management** * Request Outpatient High-Complexity Procedure Authorization (APAC) for medications, completing required forms. * Set up schedules and process billing for the Outpatient Production Bulletin (BPA) of SUS patients via the municipal system. * Request hemodialysis password releases from health insurance providers and enter billing guides into Tasy. **Data Updates and Registration** * Collect and maintain updated patient information records, such as contact details and health insurance plans. * Record patient weights at the beginning and end of dialysis in the system. **Payment and Billing Management** * Receive payments for services rendered and manage payment records, issuing receipts and invoices when necessary. * Verify and confirm patient insurance information for billing purposes. * Send data entered into Tasy for billing via the insurer’s portal. * Receive and forward authorized documents for billing after patient care. **Unit Operations** * Ensure unit opening and closing, controlling access. * Send laboratory test requests to the lab. * Monitor patient entry and exit times and notify the transportation team. * Establish contact with hospitals, SAMU, and ambulance services. * Answer calls, take messages, receive visitors, and route correspondence to the responsible department. **Requirements and Qualifications** * Completed high school education or currently enrolled in higher education; * Prior experience in related activities. **Additional Information** **What We Offer?** * Health Insurance Plan: to support your well-being and that of your family. "Because health matters most." * Dental Insurance Plan: to keep your smile always flawless and beautiful. * Wellhub (Gympass) Partnership: to keep your health on track. * Pharmacy Partnership: because prevention is just as important as treatment. * SESC Partnership: because discounts on trips and hotels are always great! * Language School Partnership: so you can shine at work—and at karaoke. * Insurance Company Partnership: because extra protection is never too much! * Transportation Allowance: to simplify your commute. * Meal Allowance: Meal Allowance: because shopping is worth more than a thousand words. * Birthday Day Off: to celebrate your special day. * Baby Kit: essential products to help you and your little one. * Christmas Kit: because receiving small gifts is always delightful—especially at Christmas. * Assistance Program: your mental health is our priority. * Payroll-Deductible Loan: financial support is always welcome! Tenure Recognition Program: we recognize the dedication of colleagues who contribute to DaVita’s growth! * **Work Location:** Campo Grande \- MS **Working Hours:** Monday to Thursday, 7:00 AM to 5:00 PM; Friday, 7:00 AM to 4:00 PM **Greater Inclusion:** This position is open to people with disabilities. DaVita is a healthcare company delivering high-quality dialysis services across Brazil. We launched in Brazil in 2015 and, by the following year, operated seven centers. Our continuous and dynamic growth strategy now includes over 100 centers. We operate in 17 states, serving over 20,000 patients with a team of more than 6,000 colleagues. Globally, we operate in 12 countries, caring for over 200,000 renal patients across more than 3,000 dialysis centers. We operate within hospitals and clinics serving chronic patients, as well as a vascular access center. We uphold the Care Trifecta—a guiding principle driving continuous improvement in the lives of our patients, our colleagues, and our world. Our values reflect the DaVita Way and shape our daily commitment to excellence in service, integrity, teamwork, continuous improvement, personal fulfillment, and fun.