Business Consultant

Description

Job Summary: Receptionist sales support via WhatsApp, clarifying inquiries and assisting with course selection to help students achieve their educational goals. Key Highlights: 1. Receptionist sales support for a partner university 2. 100% WhatsApp-based customer service focus 3. Transform customers’ journeys into memorable experiences **Join Brazil’s first BPO Tech company!** We are **You**, a human-centered technology company that since 2013 has combined innovation, process intelligence, and care for people to sustainably transform our clients’ journeys into memorable experiences. We believe that when technology meets purpose, we create solutions that truly delight, inspire, and deliver results. **In this role, your responsibilities will include:** We seek a professional to provide receptionist sales support for a partner university. The candidate will engage with prospective students, focusing exclusively on WhatsApp-based communication, presenting available academic programs, answering questions, and supporting decision-making processes. The goal is to help more individuals achieve their goals through education. **Our Requirements:** * Must be of legal age; * Completed high school education; * Easy access to the Mooca area (SP); * If previously employed by Kainos or You BPO Tech, a minimum six-month interval is required before rejoining the company. * Proficiency and comfort using computers; **Preferred Qualifications:** * Verbal and written fluency * Commitment to results and deadlines * Customer focus and ability to delight customers * Active listening skills * Problem-solving ability **About the Position:** **Position:** Business Consultant **Contract Type:** Temporary, 4 months **Salary:** 1590.03 **Work Schedule:** 6 days on / 1 day off, with fixed Sundays off **Working Hours:** 08:40–15:00 or 12:00–18:20 **Training Hours:** Flexibility required, as training schedule may differ **Work Location:** Rua Taquari, 546 – Mooca; **Work Mode:** 100% in-person If you believe in human potential and the positive impact of meaningful relationships, join **You**: where we place **YOU** at the center of everything we do. Minimum Education Level: High School (Secondary Education) * Family Salary Benefit * Total Pass * Career Development Plan starting from the 6th month * Development Plan * Amil Health Insurance * Amil Dental Insurance * Alelo Meal or Food Allowance * University Partnership Program * Day Off * Transportation Allowance * Childcare Assistance * You Points * Direct Conversion Opportunity with Client * Collaborative Showcase