Job Summary: The professional will provide technical and administrative support in the analysis, regulation, and monitoring of insurance claims, managing workshop interactions and vehicle repairs. Key Highlights: 1. Technical and administrative support in claims handling 2. Management of workshops and repair processes 3. End-to-end monitoring of the claims process **Experience:** * Prior experience in insurance companies or vehicle protection associations is desirable; * Provide technical and administrative support throughout the claims analysis, regulation, and monitoring process. **Main Responsibilities:** · Conduct workshop communications: · Arrange vehicle dispatch to workshops. · Receive repair estimates. · Review and approve repair estimates. · Obtain quotations for parts and labor. · Purchase parts. · Record payments with the finance department. · Monitor part delivery from suppliers to workshops. · Monitor the repair process at workshops until vehicle delivery to the policyholder. **Working Hours:** Monday to Thursday – 8:00 AM to 6:00 PM; Friday – 8:00 AM to 5:00 PM. **Benefits:** Meal Voucher (Ifood Card) Transportation Voucher or Fuel Allowance (no 6% deduction) Basic Food Basket Wellhub (Gympass) Online Learning Platform Employment Type: Direct Hire (CLT) Compensation: Starting from R$2,000.00 per month Benefits: * Medical Insurance * Fuel Allowance * Company-provided Mobile Phone * Basic Food Basket * Meal Voucher * Transportation Voucher Work Location: On-site